Bosch Building Technologies

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    Security: Video

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    a week ago
    Question: The Dashboard of Bosch cameras shows a lot of data points and general information about them, including details about their temperature as well. Is it a cause for concern if the temperature of Flexidome IP 5000i IR (NDI-5503-AL) is higher than other cameras?
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    a week ago
    In certain situations of the support process for a particular product, the customer number and the material/ serial/ commercial type number of your Bosch device may be required. But where can you find them? The purpose of this article is to help you find this information in different ways.
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    a week ago
    If you are wondering where can be configured the field of view and focus of the FLEXIDOME IP starlight 8000i,  without  having to touch the camera or lens, this article will provide you the answer. 
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    a week ago
    Question What software can be used to configure the Bosch MIC 550 Series Camera?   Answer You can use the CTFID tool (Configuration Tool for Imaging Devices) for configuring the camera. You can find below the download link and the release note: Download link:  https://resources-boschsecurity-cdn.azureedge.net/public/software/CTFID_Software_CTFID_3_16_04_enUS_10494849675.zip Release note:  https://resources-boschsecurity-cdn.azureedge.net/public/software/CTFID_Software_CTFID_3_16_July_16_2013_ReleaseNotes_v2_enUS_10494852747.pdf Also, if needed, you can find further documentation about this camera on its product page, in the Downloads section:   https://commerce.boschsecurity.com/gb/en/MIC-Series-550-Camera/p/2325763723/ Additionally, you can find here the user manual for CTFID tool. It gives you information about installing and using the tool, as well as connecting the tool to the imaging device.
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    a week ago
    Are you looking for the MIC IP fusion 9000i Wiper/Washer RCP command syntax to incorporate it in the third party software?
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    a week ago
    For certain conditions, MIC cameras will display status codes on the video image. What does "status 9" mean on the MIC IP ultra 7100i │ MIC IP starlight 7100i camera's web page ?
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    a week ago
    How to detect in an easy and convenient way if the camera suffers from a failing shutter mechanism (FFC > Flat Field Correction) which can result in white or ghost images? Before start, please load firmware 7.72.0008 and check if the problem still occur. In this version, an issue with periodic shutter failures with DINION thermal cameras is fixed. Below instruction helps you To identify if the camera possibly suffers from a random failing shutter (FFC) instead of waiting for the FFC taking place approx every ~10min, you can now fire it on command. And instructs you what to collect for the Technical support department in order to allow an RMA
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    a week ago
    The iris works by limiting the amount of light that hits the image sensor. Too little light can make everything dark, and too much light can make the image overexposed or washed out . The MinIris and MaxIris values could be configured when the camera is mounted and installed in specific lighting conditions . Therefore, it’s important to have an iris that’s specifically suited for your camera’s location.   Scenario The MinIris and MaxIris values cannot be read-out from the camera. Two fields: MinIris and MaxIris are missing from the Exposure node from the GetImagingSettingsResponse SOAP document. Follow this article and find out the solution.
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    a week ago
    How to detect in an easy and convenient way if the camera suffers from a failing shutter mechanism which can result in white or ghost images? Below instruction helps you to: Identify if the camera possibly suffers from a random failing shutter which uses the FFC (Flat Field Correction) instead of waiting for the FFC taking place approx every ~10min, you can now fire it on command. As well instructs you what to collect for the Technical support department in order to allow an RMA (Return Material Authorization) 
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    a week ago
    In this article you can find the actions you need to do in order to solve the zoom speed for Autodome NDP-7512. A customer could observe a difference in zoom speed in comparison to the previous generation. HDR was OFF by default in the 7000, But is ON by Default in the 7000i which has effect on the zoom speed. Therefore, disable HDR to obtain the zoom speeds that match the previous generation of the camera.
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    a week ago
    If you are interested in retrieving the stream of an IP camera using multicast, please check out the options from this article.
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    a week ago
    This article provides you the solution when the MIC IP starlight 7100i camera wiper stops on the screen. Furthermore, you will learn how to perform a physical reset of the camera.
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    100% helpful (1/1)
    a week ago
    This guideline will help you set the position of the camera  image to an appropriate one . If the picture of the camera is inverted in the live view, please follow the steps below to reverse it.
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    a week ago
    In many camera systems installed for observation and or security purposes, the camera is used as an information gathering source, providing video streams and I/O alarm facilities as part of the total system. Information, such as scene details in the provided camera’s stream, can be sent to monitoring centers where operators can interpret the relevance of the information. According to his or her human involvement in this case, the follow-up actions for this information for the end-user are manually invoked. In systems where no operators are available, the same camera information can be diagnosed internally; programmed and processed via smart algorithms in the camera and, as a result, IP connections are invoked to follow-up automation by other smart devices on the network.   In this article, you will find such an automation process between Bosch Cameras and Advantech Adam I/O devices. In various Verticals, this Bosch - Advantech combined solution can fully automate adequate follow-up actions for the end-user without the cost of a video management system and human intervention.
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    a week ago
    Thanks to its integrated, long-lasting wiper, the MIC IP starlight 7000 HD camera captures images of the highest quality all year long, regardless of the weather. This article is meant to provide you with the step-by-step guide to activating the wiper and the white lights illuminator option, if your camera is equipped with both of them. Article requirements: MIC IP starlight 7000 HD Bosch Video Management System version 8.0 (BVMS 😎 Workstation
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    a week ago
    Question Does DINION IP thermal 8000 support privacy mask? Answer According to the Operation Manual, the privacy mask is available only on some cameras, but as you can see on the picture below, the DINION IP thermal 8000 camera supports privacy mask: Privacy masking is used to block a specific area of a scene from being viewed. Eight privacy mask areas can be defined. 1. Select the pattern color for the masks. 2. Select the mask you wish to define in the drop-down box. 3. Check the enabled box to activate the mask. 4. Use the mouse to move the mask; drag the corner points to resize. 5. Click Set. 6. To remove a mask, select it and click the waste bin icon. Note: To add an additional adjustment point to the area, double-click on a side.
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    a week ago
    Question How to move the Bosch PTZ camera to a specific pre-position during inactivity? Answer This can be done via alarm task scripting. The “inactivity” algorithm below will move the camera to Pre-position 99 in the Alarm Task scripting. In this way, you can use the Pre-position 1 for other surveillance purpose.
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    a week ago
    Do you want to configure the 3rd party iSCSI storage with different LUNs for recording more cameras without Bosch VRM? This article explains you if this application is supported.
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    2 weeks ago
    This recommendation could be applied if the storage is overloaded, as there are several Onvif cameras running through it.
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    100% helpful (1/1)
    2 weeks ago
    PTZ camera (Autodome IP starlight) doesn't move in Pan or Tilt direction. This is a basic troubleshooting guide that will help you to fix this issue.
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