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    Security: Video

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    yesterday
    Question What information is required when you request a password reset for your recorder? If you forgot the password of you recorder and you want to reset its password, the Central Support Team can help you. Before requesting a password reset, please note that you need to provide some important information to the Central Support Team to get help from them. Answer Please follow the steps from this article and find out what information is needed if you want to reset the password of your: Divar XF/700 Divar MR DVR400/600 Divar Analog 3000/5000 Divar Hybrid & Network 2000/3000/5000   Note:   Please note that you can provide the Central Support Team with a   picture   of the   label of the   unit, in order to prevent misunderstandings or  misspelling . 💡   Be aware that in exceptional cases,   you may be required to send them an invoice of your unit or other proof of ownership. Label of the unit:   Important :   You must be locally connected to your recorder with: monitor, keyboard and mouse. ⚠️   Kindly note that the code received from the CTS is valid only for 1 Day.
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    yesterday
    Question   Where and how should unlock codes be used to reset the DIVAR recorder password? This article is applicable for the following DIVAR recorders: Divar XF/700 Divar MR DVR400/600 Divar Analog 3000/5000 Divar Hybrid & Network 2000/3000/5000   Answer When you request to reset the DIVAR password, the Central Technical Support team provides you with the unlock codes.   ⚠️  Kindly note that the unlock codes received from the CTS are valid only for 1 Day. Moreover, please make sure that the date displayed on the Live monitor matches the date you requested the password reset. For more information, please check the following article: What information is required when you request a password reset for your recorder?   In order to fill in one of the provided unlock codes, you will need to connect locally to the DIVAR unit -> Monitor, mouse and keyboard are needed. Use the following: User name: ADMINISTRATOR Password: one of the provided unlock codes
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    yesterday
    Question Which CPP corresponds to certain cameras and encoders? Answer The capability of a Bosch IP camera or encoder is driven by two forces: One is the hardware capability, defined by the Common Product Platform (CPP) itself and the combined components of the product. The other is the firmware that drives this hardware. The firmware is developed on a common code basis and derived from there for the active platforms, making the feature sets of various platforms fairly similar within a certain firmware version. This article gives an overview of CPPs that correspond to certain types of cameras and encoders. Here you can search by the CTN of the camera and find out the CPP of it. Thus, you will know which firmware you should use for upgrading your device.
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    Tuesday
    Question What is a CPP and where you can find it for you Bosch IP camera?   Answer   To guarantee high quality imaging through the entire range of products, Bosch Security Systems uses a Common Product Platform (CPP). A CPP is a reference design that serves as a solid base for future cameras. Based on the same CPP, sub- or new products can be generated more easily by using a different sensor and/or a different housing. Each product cannot only benefit from the features provided by the platform but can also advance its functionality. Other advantages: easier integration with 3rd party security system components, such as VMS and recording solutions. allows installers and integrators to use the same interface that supports the entire Bosch product portfolio. new camera and software releases, regardless of the price segment, can be easily added to an existing security surveillance system. it helps you to find the right version of firmware you need for your camera   Where you can find the CPP of you Bosch IP camera?   1. Release notes: you can search for it directly on the product page > under Downloads section you will see the CPP version of your camera. In this example, the CPP for FLEXIDOME IP panoramic 5000 MP camera is CPP4:   2.  You can find the CPP of your camera on the web page by entering the IP address of it. Go to Configuration > Service > System Overview   CPP & Firmware: All firmware releases for the various Common Product Platforms (CPP) for Bosch IP cameras and video encoders can be found on the Bosch Security and Safety Systems page in Download Area. For detailed information of a specific product, the product catalogue is the recommended way to go. Those, who just need to update firmware and already know the platform which their product is based on, may directly go to the Download Area for a quicker and condensed overview   Other useful articles related to CPP & Firmware: Where you can find the intermediate firmware version when upgrading CPP4 cameras? What is the maximum firmware version supported by cameras depending on the BVMS version? TB VS: Bosch IP Video increased security with Firmware 6.51 / Firmware downgrade dependencies FAQ VS: How to upgrade from <6.10 to Firmware 6.50 and usage of the "combined firmware file 6.50"
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    Monday
    Question Dear Bosch, you have so many nice articles related to BVMS on the knowledge base( 😉 ). I would really like to have a consistent overview of the available information. Answer Sure! Status Article Description   Bosch Visio Design Icons Set of Visio Design icons for Bosch products. 2020-08 Updated BVMS - Device Compatibility This document describes how BVMS works with older and newer Bosch cameras. 2020-08 Updated BVMS - Single port connectivity  This document describes how the SSH functionality works.   BVMS - Configure time services  This document provides a guideline on how to configure time services.   BVMS - Merging VRM systems  This document describes how to merge two VRM systems into a single system.   BVMS - Operator quick guide This document serves as a quick guide for operators. 2020-02 Updated BVMS - Streamlining This document describes the streamlining concept. 2020-02 Updated BVMS - Configuring a Microsoft iSCSI target This document explains how a Microsoft iSCSI target can be configured. 2020-08 Updated BVMS - Deployment guide This document describes how a BVMS system can be deployed from the commandline. This is useful when using software deployment environments. 2020-08 Updated Virtualization - A concept explained This document explains virtualization. 2020-08 Updated BVMS - Upgrade guide Described the process on how to upgrade a system (checklist)   BVMS - BIS Connectivity Describes how to connect BVMS to BIS 2020-08 Updated BVMS - SDK help Provides instructions and examples on how to use the BVMS SDK   BVMS - Keyboard shortkeys Shows a (normal computer) keyboard and the shortkeys that are available for BVMS.   BVMS - OPC Server Describes the functionality available in the OPC server.   BVMS - Mobile Video Service Describes the Mobile Video Service conceptually.   BVMS - GDPR Description on how GDPR impacts BVMS.   BVMS - Network design guide First version composed together with ASA. Feedback welcome! 2020-08 Updated BVMS - Upgrade guide Describes how to upgrade a BVMS system step by step. 2020-09 Updated BVMS - System design guide Previously known as pre-sales guide.   BVMS - Policy based recording Describes the “cameras and recordings” tab, in addition to the product manuals. 2021-01 Updated BVMS - Blueprints Shows general BVMS system design blueprints.   BVMS - Activate demo license Describes how customer can generate and activate their own demo license. Includes link to the LIF file. 2020-08 Updated BVMS - AE Specification Architects and Engineering specification.   BVMS - Automatic login of Operator Client Describes the parameters which allow the operator client to automatically login. Updated!  BVMS - ONVIF Compatibility Lists the tested ONVIF devices.   BVMS - Configuring LDAP Explains how BVMS can be connected to a LDAP environment.   Safe software delivery Describes how customers can check the integrity of the installation zip files.   BVMS - Client installation package Describes how a reduced client installation package can be used. 2020-10 Updated BVMS - Decoding performance Shows the workstation performance   BVMS - Migrating SQL Database Describes how to migrate the SQL database to a different server. 2020-08 Updated BVMS - Securing the security systems Describes how to secure a BVMS system.   BVMS - ANPR by ISS Describes how to configure ISS SecureOS and BVMS to combine ANPR functionality.   BVMS - IEC62676-1 Describes how BVMS meets the requirements specified in IEC62676-1   BVMS Lite - Quick start guide Describes how BVMS Lite can be set-up.   How-to: Transition from Project Assistant to (B)VMS Have you ever wondered how to best transition from the Project Assistant to (B)VMS?   Software-defined video surveillance storage Describes the collaboration between HPE, SUSE and Bosch in modernizing video surveillance storage.   BVMS Person Identification - Data Protection Information The attached document aims to provide concerned parties, such as customers, users, operators or consultants, with an overview of data privacy and protection related features of BVMS Person Identification. 2021-04 Updated Software Service and Support Describes how software moves through the product lifecycle.   VRM eXport Wizard Describes how to use the VRM eXport wizard 2020-11 Updated BVMS Project checklist The BVMS Project Checklist is an Excel-based tool which makes it easier to design a BVMS system.   BVMS - Automated firewall configuration How does BVMS 10.0.1 (or newer) configure the firewall during the installation of the system?   BVMS - Store snapshot of all cameras My customers asks me to store the field of view of the cameras connected to BVMS. Is there an easy way to achieve this without opening every camera manually?   BVMS - Demonstrating (JPEG) cameras How can I use "virtual" cameras to demonstrate BVMS?   How to create CA signed certificates for cameras and distribute  Configure video authenticity / integrity using CA signed certificates New 2020-08 BVMS - Operator collaboration using Slack  Configure BVMS to integrate with Slack. New 2020-08 BVMS - Person Identification Camera Placement Guide  Describes best-practices on camera placement when using person identification. New 2020-10 BVMS - Tattile configuration  Describes how to configure Tattile (LPR) cameras and BVMS.
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    Monday
    ?   Hint: A) If you would like to search for the   BVMS version   that can be used according to the   firmware version of your DSA E2800, please check the following link: TB-VS: Plan for a new Firmware for NetApp E2800 iSCSI storage (dual controller) systems B) The Serial Number (SN) of your DSA E2800 is displayed under   Support   >   Support Center   in the upper right corner.
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    a week ago
    To ensure the highest customer satisfaction and replace the defective hardware faster and more smoothly, it is necessary to register each system for the specific country together with the system location. But where and why should you register your device?
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    a week ago
    Question: Let’s suppose that you have one setup which consists in an Adam 6060 I/O module, BVMS 10.1 and a DINION IP thermal 8000 camera. Can the state of an ADAM relay module be changed when the IVA from the camera generates an alarm?
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    a week ago
      Did you try to upgrade the firmware of your camera and the message below was displayed? Find out from this article what might be the cause that could lead to this message being displayed: “error 18: wrong or no signature”
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    a week ago
    Question Why I cannot see my camera in the Logical Tree from Operator Client? Answer Please make sure that you have done all the steps below accordingly. Normally, to be able to view a camera in the Operator Client, you need to: Go to the Maps and Structure tab from Configuration Client. Drag and drop the camera in question from the Device Tree to the Logical Tree. Save and Activate the changes. This step is very important because otherwise, you will not be able to see the changes in Operator Client, even though the first 2 steps were carried out in Configuration Client.
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    a week ago
    Question: The Dashboard of Bosch cameras shows a lot of data points and general information about them, including details about their temperature as well. Is it a cause for concern if the temperature of Flexidome IP 5000i IR (NDI-5503-AL) is higher than other cameras?
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    a week ago
    Find out here what could be the cause of the following message displayed on DIVAR IP 7000 R2: "The instruction at 0x6566f31c referenced memory at 0x00000008. The memory could not be read."
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    a week ago
    Question: Do you want to configure Video Content Analysis of your device and "VCA: Authorization required" message is displayed in Configuration Manager? Find out here why this message is displayed and what you should do to fix it .
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    100% helpful (1/1)
    a week ago
    Question: If your VIDEOJET decoder does not seem to work properly ,   most likely it is because the software (SW) version used is not compatible with the firmware (FW) version of your device. But which are the system requirements for configuration/ operation purposes of VIDEOJET decoder 3000/ 7000/ 8000?
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    a week ago
    Question   Which are the RTSP request URLs of SONY cameras for getting live stream?   Answer   The URL for RTSP stream (for example in VLC Media Player) should have the following format: rtsp://IP/media/video1 or for Stream 2:   rtsp://IP/media/video2 or in case credentials are needed:   rtsp://user:password@IP/media/video1 Note:   If you cannot access one of the streams , the likely cause for this issue is that the stream is not enabled in the video codec settings.  Solution: SNC-DH140: In the web interface, go to Setup > Camera, and in the video codec Tab, Verify Image 2 Codec is not off. SNC-VM600: In the web interface, go to Setting > Video/Audio, and in the video codec Tab, Verify Image 2 Codec is not off. ❗   Please refer also to the attached document which  describe s  technical details about RTSP streaming function  supported by  the 6th  generation of  Sony Network Came ra s:
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    a week ago
    Question:  Which are the RCP commands to disable/ enable IVA on the camera?
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    a week ago
    In this article we will present some useful examples, Q&A and specific cases in which our customers have requested assistance regarding the ports that must be open within a LAN for all BVMS components
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    100% helpful (1/1)
    a week ago
    If you have CPP4 cameras with 6.11 firmware (FW) version and you need to upgrade them to the latest version, normally you have to upgrade to an intermediate firmware version first. But where you can find this firmware ?
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    a week ago
    Under most circumstances, Bosch IP cameras require additional licenses. If you want to use features that are covered by different licenses, you must install the appropriate licenses  using the camera's installation code. For example: MIC IP starlight 7100i has the Camera Trainer program used to train the camera to recognize user-specified target objects, such as moving and non-moving objects, to alert operators of unusual scene activity. License is required to activate the Camera Trainer in this case. MVC-CT-PTZ is the license needed for PTZs Camera Trainer for Intelligent Video Analytics 7.10   But where you can find the installation code needed to license a Bosch camera?
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    100% helpful (1/1)
    a week ago
    Question Often, the camera image is running fine, then begins to stutter when the objects are in moving scene or in a complex environment. Your view starts looking like a slideshow, things get visibly choppy and swaying objects start to move less fluidly. This behaviour can be controlled by changing the frames per second   (FPS) value or upgrading the Firmware   of your camera. ❓   But where can you find or change the frame rate & Firmware settings of Bosch cameras?   If you want to improve the image quality of your Bosch camera and you did not find the FPS option in the Web User Interface, please follow this article and you will find the answer. So, keep reading this article and find out where you can get multiple information including the   Firmware version of your camera, from a single comprehensive system overview page.
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