If you were asked by the Central Technical Support team to provide them with the Sensor readings picture during the troubleshooting process of your device, please follow the steps from this article
Importing a foreign configuration should recover a RAID configuration (in case the RAID is not corrupt) This option must be performed before creating a new VHD. This option may restore all of the video and data on the drives.
The haneWIN DHCP server software implements a DHCP and BOOTP server based on RFC 2131. The DHCP Server is implemented as a native service for background operation, A Control Panel applet provides interactive access to the service.
The server supports automatic DNS updates for DHCP configured clients.
The latest version is available and can be downloaded from here.
According to the Installation Manual of the DIVAR IP 7000/ 6000:
All DIVAR IP systems are preconfigured with default network, user and iSCSI settings.
By default, the virtual network adapter (the two physical NIC ports are teamed by default) is configured to obtain a valid network address from a DHCP server in the local network.
The haneWIN DHCP server software supports multiple address pools for dynamic IP address assignment as well as fixed IP address assignment to clients.
The latest suitable Image for your DIVAR IP R2 Family Device can be obtained from Bosch Central Support Team. Please provide the SN (serial number) from the DIVAR IP 6000/7000 R2 when contacting Bosch Central Support Team.
This article contains all the steps to restore DIVAR IP 7000 R2 to factory default.
Note: By performing the Initial Factory Setup on the system, ALL DATA from the ENTIRE system will be erased.
If you suspect that your hard drive has failed and you are contacting the Central Technical Support team, please first consider the mandatory information listed below, which must be provided to them.
The MegaRAID controller will automatically detect if a disk has errors causing the RAID volume to be degraded. An error message will appear on the desktop of that system.
The system will also generate a beeping sound indicating it needs attention:
To ensure the highest customer satisfaction and replace the defective hardware faster and more smoothly, it is necessary to register each system for the specific country together with the system location.
But where and why should you register your device?
Supermicro SuperDoctor® 5 (SD5) monitors the hardware health or availability of the target node systems in data centers real-time and provide alerts to administrators.
Please follow the steps from this article and learn how you can collect the Support Data of DIP 6000/ 7000 with SuperDoctor 5 (SD5) software.
Strange behaviors of the Divar IP 6000/7000 R2 start from a root cause that need to be found. Log files are the most comprehensive and help the Central Technical Support team to find it and provide you further assistance.
This article provides you a step-by-step guide on how you can collect MegaRAID logs for DIVAR IP 6000/7000 R2.
Collection of FAQs for the Video IT Products DIP 6000 & 7000 R2, DIVAR IP AIO 5000/ 7000, DIVAR IP all-in-one 7000 (gen 3), DSA E2700 (EOL), DSA E2800, HP Workstations, HPE Servers
This article explains what you shoud do when the display output suddenly shows “System Initializing 91” message on screen, while you are turning on your DIVAR IP 7000 R2
This article lists the concrete instructions for collecting logs or other important information for issues with DIVAR IP. We will classify the different issue scenarios . Depending on the issue, this article lists the required logging to start the initial troubleshooting process.
Find out here what could be the cause of the following message displayed on DIVAR IP 7000 R2: "The instruction at 0x6566f31c referenced memory at 0x00000008. The memory could not be read."
This guide covers the necessary software configuration procedures to recover from the following failure scenarios: One Drive Failure, Two Drive Failure or LSI Controller Card Replacement ( Post Physical Installation)
