Security: Video

This article lists the concrete instructions for collecting logs or other important information for issues with  DIVAR IP . We will classify the different issue scenarios . Depending on the issue, this article lists the required logging to start the initial troubleshooting process.

This article provides an answer if c an the Operating System of a DIVAR IP Series be upgraded.

Find out here what could be the cause of the following message displayed on DIVAR IP 7000 R2: "The instruction at 0x6566f31c referenced memory at 0x00000008. The memory could not be read."

In this article you will find out where you can find the POST snooping code of your DIVAR IP R2

This troubleshooting guide, will guide you through the recovery steps of a DIVAR IP 6000 or 7000, DIVAR IP 6000 R2 or 7000 R2, without video data loss

This article contains the successors of DIVAR IP 7000 or 6000 R2 HDD’s, including the EOL List and EOS date.

This guide covers the necessary software configuration procedures to recover from the following failure scenarios: One Drive Failure, Two Drive Failure or LSI Controller Card Replacement ( Post Physical Installation)

If you suspect that your hard drive has failed and you are contacting the Central Technical Support team, please first consider the mandatory information listed below, which must be provided to them.

This article provides a  solution  in case of memory leak on a Divar IP 7000 R2 triggered by Catalyst Control Center.

Collection of FAQs for the Video IT Products DIP 6000 & 7000 R2, DIVAR IP AIO 5000/ 7000, DIVAR IP all-in-one 7000 (gen 3), DSA E2700 (EOL), DSA E2800, HP Workstations, HPE Servers

The timeline is present, but the recordings appear to be black for all cameras.

This article describes all the steps that will help you to create LUNs after RAID failure.

The purpose of this article is to provide the step-by-step process for replacing defective drive, rebuild RAID, create new iSCSI target, VHD and LUNs for DIP 7000 R2.

This article contains all the steps to restore DIVAR IP 7000 R2 to factory default. Note: By performing the   Initial Factory Setup   on the system,   ALL DATA from the ENTIRE system will be erased.

Enhanced page file hanlding in case of OS on SSD with BVMS 7.5. This is also only valid if BVMS OC is used on the DIVAR IP 7000 R2 with OS on SSD.

The latest suitable Image for your DIVAR IP R2 Family Device can be obtained from Bosch Central Support Team. Please provide the SN (serial number) from the DIVAR IP 6000/7000 R2 when contacting Bosch Central Support Team.

Supermicro SuperDoctor® 5 (SD5) monitors the hardware health or availability of the target node systems in data centers real-time and provide alerts to administrators. Please follow the steps from this article and learn how you can collect the Support Data of DIP 6000/ 7000 with SuperDoctor 5 (SD5) software.

This article will explain how to set-up the RAID quickly in order to start the "re-imaging" process from the Recovery DVD (one at DIVAR IP 6000 R2 - or two DVDs at DIVAR IP 7000 R2) enclose to each DIVAR IP 7000 R2 or DIVAR IP 6000 R2 delivery. 

Relates to:   IP Storage/PC HW - DIVAR IP 6000 R2 and DIVAR IP 7000 R2 Both DIVAR IP units running the BIOS from American Megatrends Inc. (A.M.I) There are   PRE   BOOT   or   POST   BOOT   beeps. Please see the following Acoustic Error Codes.

Strange behaviors of the Divar IP 6000/7000 R2 start from a root cause that need to be found. Log files are the most comprehensive and help the Central Technical Support team to find it and provide you further assistance. This article provides you a step-by-step guide on how you can collect MegaRAID logs for DIVAR IP 6000/7000 R2.