A) If you would like to search for the BVMS version that can be used according to the firmware version of your DSA E2800, please check the following link:
TB-VS: Plan for a new Firmware for NetApp E2800 iSCSI storage (dual controller) systems
B) The Serial Number (SN) of your DSA E2800 is displayed under Support > Support Center in the upper right corner.
This information may be requested by Central Support Team, as the bundle file is useful for troubleshooting the improper behavior of the unit.
This method provides the steps for collecting the NetApp DSA E2800 support bundle.