What should you do if the Bosch Remote Portal is not reachable from Configuration Manager?
Are you trying to register your camera in the Bosch Remote Portal and the message below is displayed in Configuration Manager?
"Remote Portal is not reachable. Please check your network settings, maybe no valid gateway and DNS is configured"
Follow the steps from this article and find out how you can register and connect your camera to the Bosch Remote Portal.
Remote Portal is an useful tool where you can administrate, do remote configuration, remote viewing, remote maintenance and it has a very nice way of adding new features and services solution. It’s a simple way to connect a local camera to the Remote Portal and to the end user interface.
This article describes step-by-step how you can configure the Remote Portal in order to access the Bosch camera from your tablet or mobile phone via Video Security App.
Video Security App and Video Client offer advanced playback and live viewing capabilities for all video devices connected to a DIVAR IP 2000/5000. Follow these steps if you need to configure your DIVAR IP 2000/ 5000 to be accessed through the Video Security App via Bosch Remote Portal.
When it comes to maintaining your system uptime, you absolutely have to know when there's a problem, no matter where you are or the time of the day. Therefore, this article helps you learn how to enable Remote Alerts , if something happens on the site and you are not on it.
How the video stream management works when using the Remote Portal connect feature?
Does the cloud-service simply initiate the connection between device and client, or throughout the video stream as well?
Assuming a Remote Connect, the camera is viewed by Video Security App (connecting via Remote Portal) — but physically connected via a local WiFI (LAN).
Does the video stream (from camera to client) remain only on the LAN?
Or, does the video stream need to first process 'through' the cloud?
"How can I add an NVR in BVMS Viewer via DNS?"
This question of our clients is more and more often encountered by the Central Support team.
Here you will find the answer and recommendations of our experts .