Bosch Building Technologies

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    Friday
    The MBV-MBase is the license that allows you to extend the SMA in Remote Portal. You receive this license when you place an order to Order Desk for SMA extension and it must be activated in the Remote Portal and on the server like any other license.
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    Tuesday
    Bosch's Remote System Management service allows you to leverage the power of the Internet of Things (IoT) to provide secure, transparent, and cost-effective asset management throughout the lifecycle of a video system. This service enables end users, system integrators and installers to perform inventory and update management, as well as health monitoring tasks for an entire Bosch video system (DIVAR IP + BVMS + cameras) from one centralized Remote Portal platform.
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    2 weeks ago
    The infrastructure upgrade is scheduled to start at 7 a.m, on 15th of February 2024. UTC and might take up to 4 hours to be completed. Only after completion, users will be able to re-connect their DIVAR IP systems. An email notification will be sent to affected Remote Portal account administrators, on February 15th,  as soon as the upgrade was completed. NOTE: General availability of Remote Portal will be affected for ~ 15 minutes, i.e. the up to 4-hour downtime only affects DIVAR IP connectivity to Remote Portal. Existing video streaming via Video Security App or Video Security Client will not be affected. New video connections can only be established once the Remote Portal is available again (~15 min mentioned above).
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    2 weeks ago
    This article provides an answer regarding what to do in case if a  colleague from the same company claimed a license with a wrong Remote Portal account.
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    2 weeks ago
    This article explains step-by-step how to add and keep the purchased licenses in my Remote Portal account. Upon purchasing licensing, an email from Bosch provides the needed codes.
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    2 weeks ago
    Health monitoring with Remote System Management is very easy, as in one page you have an overview of the state of all DIVAR IPs connected to your Remote Portal and then, drilling down a level, you have an instant overview of the state of the cameras connected to the selected DIVAR IP. A service is available to setup health alerts for devices via email, so you are informed when any emergencies pop up.
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    ‎12-18-2023 10:16 AM
    This article is a step-by-step guide of how to configure the Advanced Video View Service.
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    ‎12-18-2023 09:44 AM
    Please configure the same time zone on the PC, download the Remote Portal activation file again and then you will be able to load it into Config Client and license the system.
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    ‎11-28-2023 04:34 PM
    This article describes how to move one or multiple cameras from one company (account) to another one in Bosch Remote Portal. 
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    100% helpful (1/1)
    ‎10-18-2023 03:51 PM
    In this article it is explained in a step-by-step guide how to activate the needed services in Remote Portal to be able to connect the cameras to Bosch Alarm Management.
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    ‎10-03-2023 03:26 PM
    This article presents the comprehensive steps of DIVAR-IP all-in-one System Manager and Remote System Management installation and configuration
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    ‎09-29-2023 04:50 PM
    Check this article and see how to solve if the cameras in Alarm Management cannot use services activated in Remote Portal. 
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    ‎09-27-2023 08:42 AM
    This article provides a solution regarding why the systems aren't showing up on the dashboard in my Remote Portal account.
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    ‎09-25-2023 11:16 AM
    If the CPP6, 7 and 7.3 cameras no longer have a live image or there is a delay in the image, and the Internet connection has been tested and is within normal parameters, it would be good to check if the cameras have the latest current firmware version 7.86.0020. This firmware version solves a 100% CPU load issue for CPP6, 7, 7.3 from firmware 7.82 to 7.86.19
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    ‎09-22-2023 03:16 PM
    Bosch Alarm Management allows event-based and continuous cloud recording of connected cameras.
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    100% helpful (1/1)
    ‎09-22-2023 02:32 PM
    When smoke or fire is been detected, AVIOTEC will sent a Smoke/Fire event to the Alarm Management and at the same time trigger it’s output.  Using this output status, we are able to trigger the Alarm Management.
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    ‎08-29-2023 10:40 AM
    License expansions missing after upgrade to BVMS 11 in Remote Portal. Only 1 x MBV-XCHANPLU license activated instead of 16 x MBV-XCHANPLU. What to do?
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    ‎08-29-2023 10:39 AM
    Follow the steps from this article and find out how you can license BVMS Viewer v.11.0  or above for free.
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    ‎08-29-2023 10:34 AM
    Check this article to learn how to move a license from an user account to another one in Remote Portal
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    100% helpful (2/2)
    ‎08-29-2023 10:26 AM
    This article describes how you can upgrade a BVMS license to a higher version via Bosch Remote Portal. ( eg. from BVMS 11.0  to BVMS 11.1.x )
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