Security: Video

This article explains what to do for factory reset (recovery) of the DIVAR IP units.

VideoView+ for DIVAR IP allows you to remotely monitor video footage from cameras connected to your DIVAR IP. It’s ideal for multi-site facilities, from mid-to-larger quantities of cameras per site, in need of local high-retention time, or RAID recording requirements. This is compatible with DIVAR IP all-in-one 4000, 5000, 6000, and 7000. To use the VideoView+ online service, you must first have an account on Remote Portal.

Follow the steps from this article when an error message appears on your DIVAR IP 5000 AIO during license activation process

This article presents the comprehensive steps of DIVAR-IP all-in-one System Manager and Remote System Management installation and configuration

Regular BVMS 12.1 installer will not run on any DIVAR IP all-in-one platform. The upgrade shall be performed via DIVAR IP System Manager application.

This article describes the steps that are required to access the DIVAR IP 5000 AIO system from the internet.

This article contains the list of Security Advisories (SA) to inform you about identified security vulnerabilities in our product or service and proposed solutions.

This article explains why the Live view shows ‘Authentication failed’ in Video Security App.

To ensure the highest customer satisfaction and replace the defective hardware faster and more smoothly, it is necessary to register each system for the specific country together with the system location. But where and why should you register your device?

If you have configured an out of the box system and once the configuration was done you wasn’t able to access the BVRAdmin account, this article will help you to find a solution. Access to BVRAdmin account is required to perform administrative tasks on the operating system. This requires the following steps:

In this article can be found which is the max. iSCSI recording sessions of DIVAR IP AIOs.

BVMS Desktop screen (BVMS Kiosk screen) has several customization possibilities for introducing a company logo picture and a custom text, as well as selecting if an application icon will appear on the screen or not.  Follow this article to see the guidance on how to make these customizations.

If one of DIVARs IP 5000 AIO is selected on a user profile, the Operator Client opens the site and works fine. One message is displayed when two or more DIVARs are added into the same Enterprise system.   If you already have a DIP 5000 AIO into your Enterprise system and you want to add additional units but you receive the following message, you can solve this by using the steps below: "Server of configuration database is already in the server list. Remove either the server that is twice in the list or make sure that the configuration database is not cloned between servers."

This article lists the concrete instructions for collecting logs or other important information for issues with DIVAR IP. We will classify the different issue scenarios . Depending on the issue, this article lists the required logging to start the initial troubleshooting process.

A DIP 5000 AIO is configured as a JBOD box and if one drive goes bad then you will have to replace that drive and all the data will be lost. Check this article and learn how you can add, replace or change HDDs in DIVAR IP 5000 AIO

If you suspect that your hard drive has failed and you are contacting the Central Technical Support team, please first consider the mandatory information listed below, which must be provided to them.

If you cannot access any program from kiosk mode or they are randomly opened on your DIVAR IP AIO, this happens because you double click on the icons.

The purpose of this article is to assist you with the creation of mirrored drive sets in a DIVAR IP all-in-one 5000 Recording Appliance.This procedure should be performed on new appliances that have not yet been deployed.

This article describes all the steps that will help you to create iSCSI Virtual Disk/LUNs after replacing an HDD on a DIVAR IP 5000 AIO.

At startup, a black screen is showing up and it is impossible to boot into the BIOS or attempt a reset by pressing the F7 key. How to fix this?