Security: Video

Cloud VMS has a split user management. The users are created in Cloud VMS related to what they are allowed to access in the system.

Cloud VMS provides an   AI Snapshot   in the Operator Interface > Verification Mode, next to the Alarm Snapshot from the camera and the Smart Event Image.

Have a look in the Knowledge Base and find out the steps to remove a camera from the CBS account!

This article explains step by step how to export an Alarm Clip and Cloud Recording from VSaaS Cloud VMS to the local PC.

Find out from this article how you can get customized audio files to be used in the "play audio" action from Bosch Cloud VMS

Find out from this article where you can find the sample audio files for the cameras added in the Cloud VMS for the "Play audio on device" Action.

AI Alarm Verification is applicable to Bosch Remote Portal cameras and 3rd party cameras**, for sites in VSaaS which support alarm clip upload. 

Check this article and see how to solve if the cameras in Cloud VMS cannot use services activated in Remote Portal. 

Keep an eye on your customers’ sites, and verify on-demand if the site is clear before the personnel enters.

Remote VCA configuration through the camera's device page (website) now can be performed with   Bosch Configuration Manager version 7.60   and later.

Do you want to know what  was changed in the new Cloud VMS version? Check this article and find out how and where you can see the new features

When smoke or fire is been detected, AVIOTEC will sent a Smoke/Fire event to the Cloud VMS and at the same time trigger it’s output.  Using this output status, we are able to trigger the Cloud VMS/VSaaS .

The Smart Notification service lets your end-customer easily keep track of business operations. Detection, notification and storage of events like warehouse access, POS transactions or goods delivery enable efficient monitoring and resolution of critical events for the business owner. Please follow below steps to set up a Smart Notification service.

In this article, we will address the difference between Cloud Storage & Event alarm clip and what the customer is entitled to base on the licenses he had purchased.

In this article it is explained in a step-by-step guide how to activate the needed services in Remote Portal to be able to connect the cameras to Bosch Cloud VMS.

This list contains information on what situations might happen if no Smart Notification reaches the mobile device and no event appears in the Site Monitor App's event list:

Offer your customers remote access to live video streams from all their video surveillance-secured sites from any smart phone or tablet, so they can check in any time, from anywhere.

Bosch Cloud VMS allows event-based and continuous cloud recording of connected cameras.

This article contains all the steps to set up a Video Verification service (triggered by intrusion panel) in Bosch Cloud VMS

Follow the steps from this article to set up a Live Intervention service in Bosch Cloud VMS