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Bosch Building Technologies

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    Security: Video

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    2 weeks ago
    Symptoms VG5-7000 Autdome cameras might experience random reboots that result in inverted or blue screen video. Diagnosis Request the camera Maintenance and Diagnostic logs and analyze them per the Troubleshooting Guide attached. Solution Might be caused by poor power, incorrect gorunding, or an internall failure.Refer to the Troubleshooting Gude attached for more details.
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    ‎04-04-2019 09:19 AM
    Symptoms transparant data transmission at a Encoder VideoJet Multi 4000 or VIP-X16-XF-E stops / does not work any longer in case of a power outage and restart of the device. Diagnosis when e.g. controlling a Bosch Autodome 7000 and PTZ via Transparent Data not working after reboot of the encoder, this is caused by an issue in the released firmware. It doesn't matter if it is Firmware 6.30.0047 or 6.30.0059. As a power outage should happen not too often the solution below is offered to fix this. Solution The solution is via a workaround using an ATSL script in the encoder to re-set the COM port baud-rate upon a reboot/restart of the encoder (which should in normal practice not happen to often). Please add th following scritp to the Alarm Task Editor tab either via CM or Web interface. //The 1st line set the board rate, 2nd line sets the port type RS232 = 1 or RS485/422 = 2 RcpCommand setCOMBaudrate := { Command( "rcp.xml?command=0x027e&type=T_DWORD&direction=WRITE&protocol=TCP&payload=9600&num=1" ) }; RcpCommand setCOMMode := {Command("rcp.xml?command=0x0208&type=T_OCTET&direction=WRITE&protocol=TCP&num=1&payload=2")}; if (true) then setCOMBaudrate, setCOMMode; If the device has a password set then 2 additional perimeters need to be added UserName() and Password(""). RcpCommand <name of RCP command> := { Command( "Bla Bal Bla" ) UserName(Service) Password( "enter the service level password here" ) }; There will be no furhter release or fix provided by BOSCH status of 2019-03-19 as the ATSL script resolves this.
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    ‎03-08-2019 01:21 PM
    Related Products Autodome 7000 HD, MIC 7000i, and MIC 9000i Question  Why is the minimum FW version 6.52.0003 for these models? Answer In November 2018 an internal hardware (HW) change was made to these models that requries this new minimum FW verison. The new HW version isn't bckwards compatible with older FW versions. Question If the unit has been upgraded to a higher version, how do I get the 6.52.0003 FW? Answer This FW verison was only released for these three models, so it isn't available on the Bosch Download Store. At this time, please contact Technical Support to obtain this FW. It will be available on the individual Produvt catalog pages by March 11, 2019 (or sooner).
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    ‎05-21-2018 08:33 PM
    Connections and programming for VIP X1XF and VG5 600 Dome.
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    ‎05-16-2018 09:30 AM
    Absolute Positioning protocol document for Bosch IP moving cameras
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