Security: Video

The System Info File is requested during the BVMS license activation via Remote Portal and can be downloaded by following the steps described in this article

This article is focused on a method of creating a new profile with own parameters and make this new profile active.

Download BVMS Lite from the Download Area and use the quick installation guide to set-up the system.

The attached documents should help you to make the upgrade process as smooth as possible. The upgrade itself is not restricted to BVMS software only. The supported software and firmware versions can be found in the release notes of the related BVMS version.

We would kindly ask you to upgrade Configuration Manager to version 7.62 or above. In version 7.62, several VCA issues are fixed.

This article provides steps regarding how to create an user and connect the Bosch Site Monitor App to Cloud VMS.

This article presents what are the limitations of Privacy overlay in BVMS 12 (Pano cameras, h.263 & MPEG, decoder, VSC).

This article mentioned which ports does Configuration Manager use for devices searching. The RCP+ discovery port for Bosch cameras, encoder and decoders is port 1800.

This article presents what should be checked when the Sever State is Disconnected in Logical Tree from BVMS Operator Client.

This article is a step-by-step guide about how to disable the Live and Playback page in VRM monitor version higher than 4.10.  

BVMS Operator Client has live issues (black image, the app closes by itself, pixelation of images, same camera shown in multiple cameos although it was only selected once, hibernation/power saving, part of the tree view seen in the Image Panes area). Follow this article and find out how you can check the basics for BVMS Operator Client live issues

This behavior was improved with the release of Video Security Client/App 3.2.3.

When Central Support Team provide assistance on a specific topic, at some point, customers may be asked to enable the VSG debug logging option. This article answers the question: Where can you find the "VSG debug logging" option in Configuration Client to enable/ disable it?

In many cases a minimum and maximum retention time needs to be defined in a video surveillance systems due to legal requirements. While the minimum retention time defines the time period for how long video recordings need to be stored, the maximum retention time defines after which period of time the recordings have to be deleted. Thus, the minimum retention time is going to influence the amount of storage needed. The higher the minimum retention time the more storage space is required.

The "Import" icon may be missing from table view in Configuration Manager, version <7.50. Therefore, we recommend to update the Configuration Manager to v7.50

This article aims to provide concerned parties, such as customers, users, operators or consultants, with an overview of data privacy and protection related features of BVMS Person Identification. Moreover, this article describes how data, as processed during the Person Identification steps, can be classified. Finally, this article lists technical measures for data protection in the context of BVMS Person Identification.

This article explains how to find the source (details of the workstation) and credentials that are used to attempt to login into BVMS (when the attempt has failed)

Transcoding is the feature to display the streaming of live video as smooth as possible based on available network bandwidth. In this article you will find out why there is black image in Op. Client (Transcoder not available)

This article explains the meaning of the arrows in circle at the central logical tree in the BVMS Operator Client list

The validity of the SMA date should cover the BVMS version release date you wish to upgrade to. Otherwise, the upgrade will not work and you will get the message "It is not possible to upgrade the software of this System Info file to a newer version". Also, please note that this message could occur in case you are trying to upgrade your BVMS and it is on the latest available version released.