Starting with BVMS 11.0, the standard BVMS licensing scheme also applies to the DIVAR IP units.
Attached document describes how the upgrade process to BVMS 11.0 looks like and what kind of licenses are needed for a DIVAR IP unit!
Check this article and find out how can you fix the bad frozen image and no PTZ, bad images, uncontrollable web-interface, stuck images in Genetec live/recording for AUTODOME IP starlight 7000 HD camera (FW 7.10.0076) integrated in Genetec as VMS. Version 5.9.4
This article lists the initial troubleshooting steps and concrete instructions for collecting logging for issues with ONVIF cameras, added to BVMS system. We will classify the different issue scenarios one can have using ONVIF cameras in BVMS system. Depending on the issue the article lists the required logging to start initial troubleshooting.