This article explains you how and where you can get the logs of your camera. The system logs are extremely useful for troubleshooting recurring or obscure problems, as they provide a record of all work performed on the system and may shed light on hard-to-spot interactions between seemingly unrelated symptoms.
Once installed and licensed, an application can also be uninstalled from the camera. In this case, the license is being returned to the license pool. It can then be installed on another device.
Please note: no return option is possible for the *complete offline use case.
This article lists the concrete instructions for collecting logs or other important information for issues with DIVAR IP . We will classify the different issue scenarios . Depending on the issue, this article lists the required logging to start the initial troubleshooting process.
How to detect in an easy and convenient way if the camera suffers from a failing shutter mechanism which can result in white or ghost images? This article helps you to identify if the camera possibly suffers from a random failing shutter which uses the FFC (Flat Field Correction) instead of waiting for the FFC taking place approx every ~10min, you can now fire it on command.
This article explains how to add new ONVIF cameras to a system that runs in full Bosch Video Management System (BVMS) via the Configuration Client. Depending on the license type you have installed in the Bosch Video Management System (BVMS), you can add a certain number and different types of cameras/ encoders. BVMS supports 3rd party cameras as well, but they need to be compliant to ONVIF Profile S.
Follow the steps from this article if you want to configure your camera to detect motion and then send the event to the server, to start recording. This guide helps you set this option only for nights and weekends. It is important that you find the best possible motion detection settings for the camera in order to avoid unnecessary recordings or notifications.
This article contains detailed technical description of Intrusion Detection, set up guidance for different usage scenarios and best practices. It is useful to get in depth knowledge about Intrusion detection or to find the answer of frequently asked questions.
Please keep in mind that for SNMP v3 only the the Standard MIB II file is supported. This means that only general network device performance monitoring parameters can be requested. There is no Bosch Private MIB II extension for SNMP v3.