The System Info File is requested during the BVMS license activation via Remote Portal and can be downloaded by following the steps described in this article
Starting with BVMS 11.0, the license activation is done via Bosch Remote Portal. A transfer of the license from the Bosch Software License Manager System (SLMS) to the Bosch Remote Portal is required for every BVMS system to be upgraded from 10.1 to 11.0
In terms of license activation process and compared to other versions of BVMS (<v11.0), the Bosch Remote Portal replaces the Bosch Software License Manager System (SLMS), starting with BVMS v11.0.
This article explains how to license a system that runs in full Bosch Video Management System (BVMS) mode with help of Security Systems Software License Manager tool (SLMS).