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    Wednesday
    This information  may be   requested   by Central Technical Support Team,   as the bundle file is useful for troubleshooting the   improper behavior of the unit. The method for collecting the NetApp DSA E2800 support bundle file from SANtricity Storage Manager App is provided below.   Step-by-step guide   Please make sure that you have the  SANtricity Storage Manager App installed on your unit. 1. Open the  SANtricity Storage Manager App   2. Right click on  your DSA E2800 > select " Execute Script... " option    3. Add the following line in the Script Editor:  save storageArray supportData file="c:\supdat.7z" force=true;   4.  Go to  Tools  and select " Verify Syntax"   5. "Syntax check complete"  message should be displayed   6.  Next, go to  Tools  and select " Execute Only "   7.  To perform this operation, you have to  login  with your DSA E2800 credentials > click  OK  > " Working " message will be displayed Note: it may take a while for the next window to appear 8. Select "Add Security Exception" and next "Confirm Security Exception"   9.  You will be prompted to enter the credentials again. Fill in the necessary details and click  OK   10.  The Script will start the execution and the bundle file will be exported.   11.  The file will be downloaded in "C:\"     Nice to know:   How to download the support bundle file for DSA E2800 via WEB browser? How to download the support bundle file for DSA E-Series E2700?   You can also see the NetApp Knowledge Base:  How to collect an E-Series support bundle via SANtricity command line interface Note: You should have a NetApp account to access the NetApp KB article above.
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    Tuesday
    This information  may be requested by Central Support Team, as the bundle file is useful for troubleshooting the improper behavior of the unit. This method provides the steps for collecting the NetApp DSA E2800 support bundle.
    View full article
    ‎04-05-2021 04:09 PM
    This information  may be requested by Central Support Team, as the bundle file is useful for troubleshooting the improper behavior of the unit. The method for collecting the NetApp DSA E2700 support bundle file is provided below.
    View full article
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