In this section you can find details on what information is required during the troubleshooting process to successfully identify a unit in terms of model number, firmware version and unique identifiers. What is also very important always for the troubleshooting is the DIVAR Service log. In addition to that, in some situations network captures from the DIVAR may also be required.
Perhaps you are wondering how to set the maximum retention time on a Divar Network? Some of our customers asked about this option.
Well, in DIVAR Network and Hybrid there is not retention time.
But you can set the automatically deleting time, that is more or less the same.
Open one Browser and type your device IP address
Login with the administrator account
Go to Settings > Storage > Recording
Fill in the box with the desired automatic deletion time
Another option is to make this change directly in the local interface of the unit.