In this article we cover the following basic questions:
How to Factory Default a NetApp E-Series unit by using BOSCH tools and NetApp WEB GUI?
How to download the NetApp Support Bundle of a reachable online NetApp Storage Array
Network switch has port security on and shuts down a NetApp iSCSI data port (e.g. CH3).
This article is only relevant in aspects of network security / port security where MAC addresses are analysed.
Some network security applications are capable of sniffing network packets thoroughly enough to pick up MAC addresses on E-Series Controller ports that are not seen in the Storage Array Profile data.
This article describes the easiest method for adding Expansion shelves to a Base unit DSA E-Series E2600, E2700 or E2800.
This article also applies when:
The amount of storage is overloaded and you need additional storage after fully populating the base shelf.
1. Configuration Manager
2. Configuration Client which is included with BVMS
3. Santricity Software
This information may be requested by Central Support Team, as the bundle file is useful for troubleshooting the improper behavior of the unit.
The method for collecting the NetApp DSA E2700 support bundle file is provided below.