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    Security: Video

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    100% helpful (1/1)
    ‎12-09-2021 09:35 AM
    This article provides a solution to the intermittent focus issues for MIC 7000i series and for the Optical video in the MIC 9000i
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    ‎11-11-2021 02:56 PM
    Do not upgrade the camera FW directly to 7.81. Otherwise, “error 13: device check failed” message will be displayed, and the FW will not be upgraded successfully.
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    75% helpful (3/4)
    ‎10-26-2021 09:51 AM
    The Release Letter for CPP 7.72.1118 provides information about the dependencies between firmware versions for a better understanding of the upgrade process of devices with older firmware.
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    100% helpful (1/1)
    ‎10-21-2021 04:13 PM
    If you have CPP4 cameras with 6.11 firmware (FW) version and you need to upgrade them to the latest version, normally you have to upgrade to an intermediate firmware version first. But where you can find this firmware ?
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    100% helpful (1/1)
    ‎10-12-2021 09:38 AM
    Hint: A) If you would like to search for the   BVMS version   that can be used according to the   firmware version of your DSA E2800, please check the following link: Fix random reboot of NETAPP DSA E2800 (dual controller) by updating its Firmware  
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    100% helpful (1/1)
    ‎04-23-2021 08:46 PM
    Related Products MIC IP starlight 7000i (MIC-7502-Z30x), MIC IP fusion 9000i (MIC-9502-Z30xxx) MIC IP starlight 7100i (MIC-7522-Z30xx), MIC IP Ultra 7100i (MIC-7504-Z12xx) AUTODOME IP starlight 7000i (NDP-7512-Z30xx) Symptoms Complaints received about video performance in terms of sharpness, focus, and color. AUTODOME IP starlight 7000i, MIC IP starlight 7100i. Complaints received about focus failure, MIC IP starlight 7000i, MIC IP fusion 9000i . Complaints received about NTCIP control of Autofocus, Autoiris, and MIC wiper. All Models. Diagnosis Video Performance MIC IP 7000i, MIC-9000i: Focus failures caused by an unexpected range of tolerances in a small percentage of lenses. AUTODOME IP starlight 7000i: Incorrect default settings, camera block performance, and compatibility issue between the optical characteristics of the bubble and the camera block. MIC IP starlight 7100i : Sharpness and color performance were not aligned with the previous model. NTCIP Controls Autofocus and Autoiris functions were released in 2007, but the NTCIP standard was changed in 2014. These functions were not used in the ITS market until recently. NTCIP Wiper Operation This operation was never implemented and no complaints were received until June, 2020. Solution FW release 7.72.0008 Contained camera block FW for video improvements for the MIC IP starlight 7100i and the AUTODOME IP starlight 7000i . Contained the NTCIP Autofocus, Autoiris, and MIC wiper control implementation for all of the models. FW release 7.80.0128. Contains new camera block FW with additional video improvements for the AUTODOME IP starlight 7000i and still contains the camera block FW for the MIC IP starlight 7100i. Contains new camera block FW with focus improvements for the MIC IP starlight 7000i and MIC IP fusion 9000i. NOTES: All of camera block FW updates require an additional step for the FW upgrade process, which is described in the documents attached. The MIC IP starlight 7000i and MIC IP fusion 9000i focus improvements are only applicable to a specific S/N range, so there is a separate FW upgrade for these models.
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