Security: Video

This article presents what should we check first if Channel 5 & 6 of DSA E2800 are showing as disconnected: Verify if the expansion slots are connected correctly (page 21) Afterwards, wait a few minutes until they load up, and only then start the DSA S2800. Now, you can check in the Configuration Manager to see if the IP addresses need to be changed. Once you verify that they are correct, you can add the Device in Configuration Client.

This article provides an answer regarding what to do in case if a  colleague from the same company claimed a license with a wrong Remote Portal account.

This article responds to the following questions: At what temperatures does the factory installed heater turn on and off?  Does the blower turn on and off with the heater or does it run continuously?  What is the power consumption of the heater? What is the power consumption of the blower?

This article answer to the question: "Why the ‘SD card Status’ is missing in GUI of MIC IP starlight/ultra/inteox 7100i camera?"

Does the video stream (from camera to client) remain only on the LAN? Or, does the video stream need to first process 'through' the cloud?

We would kindly ask you to upgrade Configuration Manager to version 7.62 or above. In version 7.62, several VCA issues are fixed.

Subscribe directly to this article (Option 1) or to the firmware_release_notification label (Option 2) and you will receive a notification in your inbox every time when a new Firmware is released and added to the list within this article.

This article describes what shoud be done to achieve an Optical Zoom for FLEXIDOME IP 3000i IR camera.

External processes can be started within server scriptlets. Check details on C#  System.Diagnostics, Process Class.

This article provides the following solution regarding: Bosch CPP7.3 cameras: DHCP does not follow the standard protocol (FW v7.85.0016) Upgrade your camera to FW 7.86.0019 and perform a factory default (access Download Store here). The time effort to fix this in older FW will be planned for early March 2023.

This article contains possible causes and solutions regarding  the recording error (stream 1) on the Remote Portal when camera records on its SD card on alarms only.

This article explains the 3 options for deleting a user from Bosch Remote Portal.

If you want to reinstall your unit with unconfigured HDDs and the RAID is not created yet, follow the steps from this article.

Depending on the case, you can use the RS pins in various scenarios. If you wish to send information from the camera to an external device, you must use the Tx pins.

Can I mask areas that should not trigger an alarm (e.g. false detection due to sun reflection)?

This article provides an answer to the question: Can I install Intelligent Insights into DIVAR IP all-in-one 5000?

For years, we’ve provided a convenient way to view live videos from the Bosch Video Security Client via Remote Portal to complement our products. We’re delighted to share an enhanced service coming in April 2024. VideoView+ is a purchasable license that is simple and user-friendly to access your videos from anywhere.

Due to an error in the software interface to the secure element chip on the cameras, the chip can be permanently damaged. Follow this article and find out the mitigation of this behavior

This article presents how to find the Intelligent Insights version installed on my unit.  

"Show VCA items" is a function which works in Internet Explorer 11 with the Bosch MPEG ActiveX installed. Due the end-of-life of Internet Explorer, this function is no longer available on Microsoft Edge.