Security: Video

This article shows step by step how to call a FLEXIDOME IP panoramic 5000 camera preposition in Operator Client. 

Find out what can you do when in large parts of the zoom range, the MIC IP starlight 7100i camera simply does not focus; this is the same for manual PTZ and pre-sets.

This article shows what shoud be checked if the KBD-Digital cannot be connected to the BVMS workstation.

ONVIF control of the thermal DZ was never planned for the MIC-9000i in the launch of the product. However, you can get the Pan and Tilt via ONVIF Device Manager to work by enabling the PTZ configuration of the stream. 

If you were asked by the Central Technical Support team to provide them with the Sensor readings picture during the troubleshooting process of your device, please follow the steps from this article

The MG Camera Name and Number Setting (BVMS Configuration Client, under MG Camera Settings) was not designed for BVMS Operator Client cameo, but in fact for the CPP-Enc type of decoder like VJD-3000.

This behavior was fixed with the version 2.0.6 of Alarm Management Diagnosis module. In case the "Service Usage (Latest)" > "Service Usage Details" does not provide results, the browser cache needs to be cleared or a private browser window needs to be used.

Quick guide about the SD cards and the settings that need to be inside of the SONY camera in order to have recording on SD.

This article presents which are  the supported Bosch extensions with the Forensic Search.

In case of unexpected behavior of the Bosch Forensic Search in Genetec Security Center this page can help during the investigation and in finding the root cause of the problems

This article outlines the required license for operating a Bosch Forensic Search within the Genetec Security Center.

This article explains why cannot select the 1080 resolution in the dewarp mode of FLEXIDOME panoramic 5100i 12MP.

This article explains what does the color of the led in the front view of the DIVAR IP AIO 5000 indicate.

The alarms appear, the forensic search is working fine, but the yellow lines don’t appear on the recording line/ timeline. What to do to display the yellow lines in timeline?

This article provides solution regarding 3rd party camera which is  added in VSG and is not displayed in the Device Tree from BVMS Configuration Client.

This article presents what should we check first if Channel 5 & 6 of DSA E2800 are showing as disconnected: Verify if the expansion slots are connected correctly (page 21) Afterwards, wait a few minutes until they load up, and only then start the DSA S2800. Now, you can check in the Configuration Manager to see if the IP addresses need to be changed. Once you verify that they are correct, you can add the Device in Configuration Client.

This article provides an answer regarding what to do in case if a  colleague from the same company claimed a license with a wrong Remote Portal account.

This article responds to the following questions: At what temperatures does the factory installed heater turn on and off?  Does the blower turn on and off with the heater or does it run continuously?  What is the power consumption of the heater? What is the power consumption of the blower?

This article answer to the question: "Why the ‘SD card Status’ is missing in GUI of MIC IP starlight/ultra/inteox 7100i camera?"

Does the video stream (from camera to client) remain only on the LAN? Or, does the video stream need to first process 'through' the cloud?