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    Security: Video

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    100% helpful (1/1)
    ‎01-03-2023 03:03 PM

    What to do if the Windows product key cannot be activated on the DIVAR IP?

    Find out from this article what can you do if the Windows product key cannot be activated on your DIVAR IP and if this message was displayed: "This key didn't work, please check it and try again, or try a different key."
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    100% helpful (1/1)
    ‎04-12-2023 02:30 PM

    Netapp E2800 periodically disconnects

    This article provides causes and solutions regarding Netapp E2800 periodically disconnections.
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    933 Views
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    ‎03-18-2022 04:49 PM

    What settings are required in Bosch Cloud VMS to get multiple events in one alarm?

    To get multiple events in one alarm, please enable Event Batching in the related Service.
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    ‎09-29-2023 04:50 PM

    Licenses in Remote Portal are sometimes not recognized by Alarm Management

    Check this article and see how to solve if the cameras in Alarm Management cannot use services activated in Remote Portal. 
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    ‎04-27-2023 08:07 AM

    Can I export the camera’s recording to Dropbox from Video Security Client or Video Security App?

    Using the camera's Dropbox account when doing an export from the VSC app is not possible anymore with the newest version of FW.
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    a week ago

    License expansions missing after upgrade to BVMS 11 in Remote Portal

    License expansions missing after upgrade to BVMS 11 in Remote Portal. Only 1 x MBV-XCHANPLU license activated instead of 16 x MBV-XCHANPLU. What to do?
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    2 weeks ago

    What kind of licenses do I need to operate a Bosch Forensic Search inside Genetec Security Center?

    This article outlines the required license for operating a Bosch Forensic Search within the Genetec Security Center.
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    ‎08-04-2022 05:04 PM

    Is digital zoom available in the Thermal view of MIC IP fusion 9000I connected via ONVIF?

    ONVIF control of the thermal DZ was never planned for the MIC-9000i in the launch of the product. However, you can get the Pan and Tilt via ONVIF Device Manager to work by enabling the PTZ configuration of the stream. 
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    ‎12-20-2023 03:08 PM

    Is Camera Name & Number displayed in BVMS Op. Client MG or in HW monitor connected to a decoder?

    The MG Camera Name and Number Setting (BVMS Configuration Client, under MG Camera Settings) was not designed for BVMS Operator Client cameo, but in fact for the CPP-Enc type of decoder like VJD-3000.
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    ‎07-11-2023 08:38 AM

    Is it possible to request a raw video from a Bosch camera?

    Find out from this article if is it possible to get a raw video stream from a Bosch camera
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    865 Views
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    ‎02-28-2022 04:56 PM

    Can I control the MIC IP starlight 7000i camera by using LTC 5136 keyboard?

    The LTC keyboard is conceived for analog systems, where you have a monitor and you add a keyboard for control and connect it directly to the camera.
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    ‎01-31-2023 03:46 PM

    How is the procedure of Azena Licenses if you have to swap your Bosch camera?

    Once installed and licensed, an application can also be uninstalled from the camera. In this case, the license is being returned to the license pool. It can then be installed on another device. Please note: no return option is possible for the *complete offline use case.
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    864 Views
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    3 weeks ago

    Can I achieve an Optical Zoom for FLEXIDOME IP 3000i IR camera?

    This article describes what shoud be done to achieve an Optical Zoom for FLEXIDOME IP 3000i IR camera.
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    863 Views
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    ‎09-08-2023 08:34 AM

    What kind of Bosch extensions are supported with the Forensic Search?

    This article presents which are  the supported Bosch extensions with the Forensic Search.
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    875 Views
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    ‎02-12-2024 01:21 PM

    What to do if my colleague in the same company claimed a license with a wrong Remote Portal account?

    This article provides an answer regarding what to do in case if a  colleague from the same company claimed a license with a wrong Remote Portal account.
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    845 Views
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    ‎05-12-2023 10:59 AM

    How to find the Sensor readings of DIVAR IP (IPMI)?

    If you were asked by the Central Technical Support team to provide them with the Sensor readings picture during the troubleshooting process of your device, please follow the steps from this article
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    ‎09-25-2023 09:38 AM

    What to do when there are no values displayed in the Alarm Management Diagnosis module?

    This behavior was fixed with the version 2.0.6 of Alarm Management Diagnosis module. In case the "Service Usage (Latest)" > "Service Usage Details" does not provide results, the browser cache needs to be cleared or a private browser window needs to be used.
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    828 Views
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    ‎05-20-2022 09:16 AM

    Sony cameras : edge recording and SD cards when DVR fails

    Quick guide about the SD cards and the settings that need to be inside of the SONY camera in order to have recording on SD.
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    837 Views
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    ‎10-24-2022 03:12 PM

    What does the color of the led in the front view of the DIVAR IP AIO 5000 indicate?

    This article explains what does the color of the led in the front view of the DIVAR IP AIO 5000 indicate.
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    829 Views
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    ‎03-21-2023 03:28 PM

    Why cannot I select the 1080 resolution in the dewarp mode of FLEXIDOME panoramic 5100i 12MP?

    This article explains why cannot select the 1080 resolution in the dewarp mode of FLEXIDOME panoramic 5100i 12MP.
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    838 Views
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