Bosch Building Technologies

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    ‎03-07-2022 01:10 PM
    According to the Release Letter for V3.1.1 and V.3.2.0 - "SNMP- No traps are launched for HDD status changes and recording stops"
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    ‎03-04-2024 04:57 PM
    BVMS Desktop screen (BVMS Kiosk screen) has several customization possibilities for introducing a company logo picture and a custom text, as well as selecting if an application icon will appear on the screen or not.  Follow this article to see the guidance on how to make these customizations.
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    ‎09-25-2024 03:16 PM
    This article presents the considerations that should be taken into account when using the conduit adapter NDA-3080-CND for installation: For protection against water ingress we recommend to avoid top entry for the conduit adapter and use the side and bottom entry position Mark the position of the hole of the surface Drill the hole with the appropriate diameter drill Install a plug in the hole Put the cable through the hole of the conduit plate Attach the conduit plate with the conduit plate adapter to the surface Install the conduit cover on the conduit plate. Tighten the two screws with the TR15 Allen key
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    ‎07-26-2023 01:05 PM
    When logging into BVMS Operator Client, there is an alarm showing up: “System Error - Server alarm queue capacity reached”. Find out from this article what could be the cause and how to solve this.
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    ‎10-02-2024 12:01 PM
    Due to an error in the software interface to the secure element chip on the cameras, the chip can be permanently damaged. Follow this article and find out the mitigation of this behavior
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    ‎06-28-2024 01:20 PM
    This article describes what shoud be done to achieve an Optical Zoom for FLEXIDOME IP 3000i IR camera.
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    ‎09-25-2023 08:53 AM
    Find out from this article where you can find the sample audio files for the cameras added in the Alarm Management for the "Play audio on device" Action.
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    ‎06-28-2024 11:59 AM
    Take a look at this article and learn how you can wire the camera alarm input of DINION IP starlight 6000i
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    ‎07-25-2024 01:29 PM
    ONVIF control of the thermal DZ was never planned for the MIC-9000i in the launch of the product. However, you can get the Pan and Tilt via ONVIF Device Manager to work by enabling the PTZ configuration of the stream. 
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    ‎05-20-2022 12:05 PM
    This step-by-step guide helps you to find how you can configure the email settings for Sony cameras
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    ‎06-28-2024 01:18 PM
    The maximum resolution of 5.3 MP can only be achieved with H.264 encoding
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    ‎11-18-2022 10:41 AM
    This article explains how you can change the relay mode back to automatic via a script executed when the relay open event is triggered.
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    ‎03-30-2023 03:30 PM
    If the administrator account (which was originally created when initial setup wizard was run) has been deleted locally and another new administrator account was created, then it is not possible to create user via web. Only locally is possible, as the application is still looking for the original admin account.
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    ‎03-02-2023 08:36 AM
    The Clear button on the Configuration Manager is designed to clear the codes that are self-generated by the IP firmware or the Configuration Manager itself. Follow the steps below, if you want the "Clear" button from Configuration Manager to able to erase the Alarm task script that are self created by users themselves.
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    ‎01-03-2023 03:03 PM
    Find out from this article what can you do if the Windows product key cannot be activated on your DIVAR IP and if this message was displayed: "This key didn't work, please check it and try again, or try a different key."
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    ‎01-11-2024 10:06 AM
    “Error: Discontinuity in network stream!” appears randomly on the monitor/s connected to the VIDEOJET Decoder 7000 (7513). What could be the likely cause of this?
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    ‎04-15-2024 08:00 AM
    This article describes how to move one or multiple cameras from one company (account) to another one in Bosch Remote Portal. 
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    ‎04-04-2024 10:02 AM
    White cameo in BVMS Operator Client or "device failed" message may be caused by the NVIDIA graphic card driver that might not be compatible.
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    2 weeks ago
    This policy explains step-by-step what you should know about the Divar IP process when contacting Central Technical Support team and what to expect from them.
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    ‎09-25-2024 01:59 PM
    Find out how to install FLEXIDOME corner 7100i IR camera! The camera is corner-mounted, robust, and ligature-resistant, with a wide field of view that eliminates blind spots and produces high-quality images even in low light.
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