Bosch Building Technologies

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    ‎10-26-2021 11:18 AM
    This recommendation could be applied if the storage is overloaded, as there are several Onvif cameras running through it.
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    ‎06-14-2022 10:54 AM
    Our portfolio contains quite a variety of (mobile) video clients and applications. To get a fast first overview we created the attached table to compare the most important ones.
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    ‎06-08-2023 11:01 AM
    This article is focused on a method of creating a new profile with own parameters and make this new profile active.
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    ‎08-25-2023 03:03 PM
    This article describes how can you check the status of your Software Maintenance Agreement (SMA) for Bosch Video Management System (BVMS)
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    ‎02-22-2023 01:38 PM
    This article describes how can you disable password Policy for Cameras/ Encoders and provide compatibility with older/ 3rd party systems.
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    ‎03-04-2024 03:46 PM
    This article describes how a Tattile camera can be connected to BVMS. We recommend keeping the Tattile camera documentation and BVMS configuration manual at hand to fine tune the system configuration to the specific needs of your project
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    ‎07-15-2022 04:24 PM
    This article describes the considerations that need to be taken into account when designing a video surveillance system that is suitable for person identification. 
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    ‎06-16-2022 02:28 PM
    The attached document provides more insights into the system configuration regarding the BVMS - Operator collaboration with Slack
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    ‎04-04-2024 01:55 PM
    The choice of the tool depends on the way the camera and recording are managed.
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    ‎03-29-2023 02:18 PM
    This article describes the absolute minimum information we need in order to start analyzing and optimizing Video Analytics performance
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    ‎02-29-2024 03:40 PM
    This article provides a step by step description of how to create certificates and configure their distribution in the large systems. 
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    ‎08-17-2022 03:41 PM
    The modern and easy to use Bosch Video Security Client version 3.2 provides you new features. Check out this article and find what's new!
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    ‎11-24-2023 01:28 PM
    Find out from this article if there are restrictions of VRM Configuration utility pre-installed on DLA
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    ‎08-29-2022 09:01 AM
    Find out from this article how to configure a singe mode VIF on NetApp array. For example if we have 2 (or more) physical interfaces, how to connect them to different network segments and, if one of the segments fails, the second network interface to step in automatically?
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    ‎06-30-2022 12:50 PM
    BP+ (Baseline Profile +) is available in any of the new ARM based chipset encoders, like the VIP-X1 XF.  BP+ is needed for compatibility with Divar and hardware decoders, for example, theVIP XD decoder.
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    ‎07-15-2022 04:27 PM
    Place the script from this article in the alarm task editor and save it.
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    ‎06-08-2022 07:56 AM
    The initial idea of the Project Assistant is nicely summarized in the video from this article
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    ‎06-08-2022 08:10 AM
    Check this article and see what's new in Project Assistant version 1.4.0
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    ‎03-01-2024 10:54 AM
    In order to quickly offer a technical solution or to provide a professional advice for the next analysis steps, the technical support specialists need to get some general and basic information. Ticket content should always be in English and provided in a well summarized and structured way in order to be able to provide a quick and appropriate feedback. Not following the guideline will impact the processing time of the ticket. Related Products: BVMS Operator Client Overview: This article describes the initial steps one can take for troubleshooting BVMS display issues (during live view or playback). It also summarizes what initial information and logs are needed for support in order to start the issue investigation.   General Information   SMA validity How to retrieve the Hardware ID for BVMS and check the Software Maintenance Agreement (SMA) status? BVMS stand alone or appliance Detailed problem description Check and eventually update the version of your Graphic Card driver. During BVMS system tests there were documented cases of display issues related with out of date Graphic card divers. ❗ It is important that the Graphic Card driver of the client is up to date. Find the supported version of the Graphic Card driver in the corresponding to your BVMS version Release Notes (https://downloadstore.boschsecurity.com), in the section Hardware drivers.   Symptom specific Information   Problem Description   Is the issue dependent on camera type/ FW? Are all the devices in the system affected? Is the issue existent for all BVMS Operator Clients in the system? Is the issue existent for hardware decoders, for camera Web Interface or other display Clients? Is the recording, the playback or are both affected?   Logging Information   BVMS ConfigCollector logs keeping the following conditions: From the machine that shows the issue VSDK logging – please follow the steps from the article: How to collect Video SDK log files  VRM logs (in case VRM runs on the same machine like the BVMS MS, then BVMS ConfigCollector logs from the server) for VRM version 3.82 and onwards use VRM Monitor. The following articles will help you out:   How to access VRM monitor from BVMS Configuration Client? How to collect VRM logs with VRM Monitor (v3.82/ v3.83)? Screenshot of the Dashboard of the VRM for VRM version till 3.81 - contact support to receive BVIP Log collector tool and use it to collect VRM logs Movie showing the display artefacts can be helpful
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    ‎04-05-2021 04:37 PM
    This article provides an overview of Operator Client (BVMS 10.0.1) for most used functionality for security operators and incidental users.
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