If the ‘decoder offline’ message occurs during the FW upgrade from 54.7 to 54.8, try to use another version of Configuration Manager, or remove the password temporarily.
This article provides you the way you can set the VIDEOJET decoder 8000/ 7000 (VJD-8000/ VJD-7513) to factory default.
Article requirements:
VIDEOJET decoder 8000/ 7000
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