Security: Video

This document contains information on what situations might happen if no Virtual Guard appears in Alarm Management Operator Interface and how to advise.

Find out from this article where you can find the sample audio files for the cameras added in the Alarm Management for the "Play audio on device" Action.

Check this article and see how to solve if the cameras in Alarm Management cannot use services activated in Remote Portal. 

This article provides steps regarding how to create an user and connect the Bosch Site Monitor App to Alarm Management.

This behavior was fixed with the version 2.0.6 of Alarm Management Diagnosis module. In case the "Service Usage (Latest)" > "Service Usage Details" does not provide results, the browser cache needs to be cleared or a private browser window needs to be used.

This article explains step by step how to export an Alarm Clip and Cloud Recording from Alarm Management to the local PC.

Find out from this article how you can get customized audio files to be used in the "play audio" action from Bosch Alarm Management

This interface is designed to provide applications an API for controlling Virtual Inputs. To access an existing Virtual Input the application has to know the unique authentication token of the Virtual Input which is used for both authentication and identification.

Have a look in the Knowledge Base and find out the steps to remove a camera from the CBS account!

The Virtual Assistant event is mapped to code 751 in the alarm transmitter. It is not possible to differentiate in the alarm transmitter the different scenarios on which an event code should be customized. The event properties sent from the Alarm Management application to the transmitter contains only if it's a VIRTUAL ASSISTANT or LIVE INTERVENTION etc.