Bosch Building Technologies

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    100% helpful (1/1)
    ‎07-13-2022 12:25 PM
    This article lists the scenarios in which technical support normally request dump file from a BVMS system.
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    100% helpful (1/1)
    4 weeks ago
    The following procedure will allow you to create a self signed certificate to allow a trusted connection between a web browser and MVS.
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    ‎05-05-2023 12:21 PM
    This article aims to provide concerned parties, such as customers, users, operators or consultants, with an overview of data privacy and protection related features of BVMS Person Identification. Moreover, this article describes how data, as processed during the Person Identification steps, can be classified. Finally, this article lists technical measures for data protection in the context of BVMS Person Identification.
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    100% helpful (1/1)
    ‎02-20-2023 02:16 PM
    Possible causes and solution(s) Cameras which get connected from the customer's site to Bosch Remote Portal use an outgoing connection via TCP port 42000. Outgoing connections usually are not blocked by a router, however in a corporate network with proxy server, firewall, etc. involved, the IT department might open the needed ports. The troubleshooting steps below might help you to connect cameras to Bosch Remote Portal.   Known issues on camera commissioning In most cases when camera commissioning fails, the root cause is: No connection to Bosch Security Cloud from the customer’s site Blocked Internet connectivity (e.g. blocked ports by proxy or firewall) User belongs to more than one Company in Remote Portal The camera is already commissioned to a different cloud instance Known camera firmware issues Known camera date issue Further…  
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    ‎10-31-2023 11:03 AM
    Follow this article and download the Bosch Data Security Guidebooks attached
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    100% helpful (3/3)
    ‎01-25-2024 09:31 AM
    Find out from this article which Bosch encoders and decoders are compatible with BVMS
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    ‎02-14-2023 08:34 AM
    Check this article and see what's new in Project Assistant version 1.2.2
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    100% helpful (3/3)
    ‎12-07-2023 01:27 PM
    The attached documents should help you to make the upgrade process as smooth as possible. The upgrade itself is not restricted to BVMS software only. The supported software and firmware versions can be found in the release notes of the related BVMS version.
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    ‎07-17-2023 10:19 AM
    Never lose track of an object of interest! Intelligent Tracking automatically zooms in to and follows a selected Intelligent Video Analytics object as far as possible with the camera.
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    ‎06-08-2021 09:23 AM
    In order to quickly offer a technical solution or to provide a professional advice for the next analysis steps, the technical support specialists need to get some general and basic information. Ticket content should always be in English and provided in a well summarized and structured way in order to be able to provide a quick and appropriate feedback. Not following the guideline will impact the processing time of the ticket.
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    ‎03-07-2023 03:52 PM
    If you are interested in retrieving the stream of an IP camera using multicast, please check out the options from this article.
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    100% helpful (1/1)
    ‎05-13-2021 03:45 PM
    Related Products Workstations, Z4G4, Microsoft License Question Is it possible to Activate Windows 10 by phone for Bosch Workstations? Answer With introduction of Windows 10, Microsoft disable the phone license activation for Bosch Workstations. Please perform online activation over internet.
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    ‎08-02-2021 01:14 PM
    This article explains how BVMS can be configured to connect to an LDAP (or Microsoft Active Directory) and use it as a base for user authentication.   BVMS is able to function in a (Windows) domain-controlled environment. The BVMS (and related) services run under the local system account. If another (domain-controlled) account is used to run these services, their permissions level should be the same as the local system account. It is recommended to add the Windows server to the domain first (as a domain member), before installing the BVMS software. The BVMS configuration is independent from the domain configuration, however, crucial changes in the domain could break the connection between the BVMS system and the LDAP authentication mechanism.
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    100% helpful (1/1)
    ‎09-20-2023 09:29 AM
    This article presents a consistent overview of the available BVMS articles on the Knowledge Base
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    100% helpful (1/1)
    ‎08-14-2023 12:21 PM
    This article describes which camera settings influence the performance of Essential or Intelligent Video Analytics in Bosch IP cameras, and what the best practices are.
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    ‎08-11-2021 10:19 AM
    When using the BVMS 9.0 installer on a Windows 10 "October 2018 update" machine (Build 1809) the SNMP services cannot be installed. Microsoft has changed the way the SNMP services are installed in Windows 10 "October 2018 update".
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    ‎03-23-2022 09:24 AM
    This technical note summarized the different integration possibilities available today and the clients supplied by Bosch.
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    100% helpful (3/3)
    ‎08-26-2021 03:59 PM
    The BVMS Logbook database can be moved to another SQL Server. This article describes the steps that are necessary to migrate the database and describes how to confirm if the migration was successful.   BVMS is using Microsoft SQL Server Express to store its logbook. Based on the information provided by Microsoft (Compare SQL Server 2017 editions), SQL Server Express is limited to a 10GB database size. This could be insufficient for larger installations or installations that require a very long logbook retention time. Additionally, some organizations have a dedicated SQL server environment which should be utilized by all applications. The BVMS Logbook database can be moved to another SQL Server. This guide describes the steps that are necessary to migrate the database and describes how to confirm if the migration was successful.
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    ‎08-16-2023 03:43 PM
    This article describes how to count with Bosch Video Analytics with How to Video and a Technical Note on the topic.
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    100% helpful (2/2)
    ‎08-02-2022 03:12 PM
    BVMS Version 10.0: please note that, currently, the export mechanisms provided in the BVMS Configuration Client do not export the user-data.
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