This policy explains step-by-step what you should know about the Divar IP process when contacting Central Technical Support team and what to expect from them.
This policy presents what you should know about the In Warranty and Out of Warranty statuses of an Divar IP unit.
Note that, to find out if your unit is under warranty or not, the serial number of the unit is mandatory.
This article present which could be de cause of ‘Unknown Error’ when trying to register DIVAR IP AIO to Remote Portal.
After 15.02.2024 the minimum version for all the DIVAR IP AIO family system supported to connect to Remote Portal is 2.3.0.
