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    Security: Video

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    ‎02-18-2020 03:02 PM
    More Sites Up to 128 sites are now supported. Easy Video Access Easy access and switch between your video views. Remote Site Editing Configure and edit your sites from remote. Faster Connectivity Access your sites and cameras faster than ever before.
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    75% helpful (3/4)
    ‎10-26-2021 09:51 AM
    The Release Letter for CPP 7.72.1118 provides information about the dependencies between firmware versions for a better understanding of the upgrade process of devices with older firmware.
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    ‎07-27-2021 12:57 PM
    The IP camera address is always the key if you would like to monitor or remote viewing it. Like any network device, the camera is assigned an IP address when it is connected to the router with Internet access and powered on. Here we will introduce 3 ways to find the network camera IP address quickly and easily.
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    2 weeks ago
    This article contains the lists of cameras that support Camera Trainer, what Camera Trainer is, how it works, what to use it for and what not, and how to configure it. 
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    ‎04-04-2019 12:52 PM
    In all VRM installation packages the required .NET framework package is included in the VRM installation routine. As Microsoft Operating Systems are expected to get and have the latest security updates applied before installing any new software component like VRM (Video Recording Manger) or VSG (Video Streaming Gateway), the installer will successfully finish the installation routine. The same is valid for BOSCH DIVAR IP product range:  The DIVAR IP Appliance installer contains Microsoft update packages available from Microsoft at the time BOSCH creates the Appliance installer. But all Microsoft Updates release after the Appliance installer release date are not included in the BOSCH package. It is therefore recommended to check for Microsoft updates whenever a Bosch DIVAR IP Appliance installer is installed. For VRM (Video Recording Manager) stand-alone Systems and Servers with VSG (Video Streaming Gateway) installed, it is also strongly recommended to check for Microsoft OS updates before the VRM Master Installer is installed/updated. Note: In case an error code 5100 is shown during the VRM Software installation, please ensure that all Microsoft updates for the used Operating Systems are installed and run the BOSCH Software installer after that once again. For more details Microsoft provides more informaiton here: https://blogs.msdn.microsoft.com/astebner/2008/10/13/net-framework-setup-verification-tool-users-guide/ For older BVMS and VRM installations please also refer to the following previous article: https://community.boschsecurity.com/t5/Security-Video/-/ta-p/416
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    ‎04-04-2019 09:19 AM
    Symptoms transparant data transmission at a Encoder VideoJet Multi 4000 or VIP-X16-XF-E stops / does not work any longer in case of a power outage and restart of the device. Diagnosis when e.g. controlling a Bosch Autodome 7000 and PTZ via Transparent Data not working after reboot of the encoder, this is caused by an issue in the released firmware. It doesn't matter if it is Firmware 6.30.0047 or 6.30.0059. As a power outage should happen not too often the solution below is offered to fix this. Solution The solution is via a workaround using an ATSL script in the encoder to re-set the COM port baud-rate upon a reboot/restart of the encoder (which should in normal practice not happen to often). Please add th following scritp to the Alarm Task Editor tab either via CM or Web interface. //The 1st line set the board rate, 2nd line sets the port type RS232 = 1 or RS485/422 = 2 RcpCommand setCOMBaudrate := { Command( "rcp.xml?command=0x027e&type=T_DWORD&direction=WRITE&protocol=TCP&payload=9600&num=1" ) }; RcpCommand setCOMMode := {Command("rcp.xml?command=0x0208&type=T_OCTET&direction=WRITE&protocol=TCP&num=1&payload=2")}; if (true) then setCOMBaudrate, setCOMMode; If the device has a password set then 2 additional perimeters need to be added UserName() and Password(""). RcpCommand <name of RCP command> := { Command( "Bla Bal Bla" ) UserName(Service) Password( "enter the service level password here" ) }; There will be no furhter release or fix provided by BOSCH status of 2019-03-19 as the ATSL script resolves this.
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    100% helpful (1/1)
    ‎04-29-2021 11:09 AM
    This Video should help you to understand, what calibration means, why and when to calibrate the cameras.
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    ‎07-28-2021 09:08 AM
    This article describes how to factory default a DIVAR IP 5000 Unit.
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    ‎05-20-2021 10:47 AM
    Question   Where can you find the ISO image for recovery of DIVAR IP 7000R2 and DIVAR IP 6000R2?   Answer   Related Products: DIVAR IP 7000R2 and DIVAR IP 6000R2   CTN Description   DIP-6180-00N  DIVAR IP 6000 2U W/O HDD  DIP-6183-4HD  DIVAR IP 6000 2U 4X3TB  DIP-6183-8HD  DIVAR IP 6000 2U 8X3TB  DIP-6184-4HD  DIVAR IP 6000 2U 4X4TB  DIP-6184-8HD  DIVAR IP 6000 2U 8X4TB  DIP-61F0-00N  DIVAR IP 6000 3U W/O HDD  DIP-61F3-16HD  DIVAR IP 6000 3U 16X3TB  DIP-61F4-16HD  DIVAR IP 6000 3U 16X4TB  DIP-7180-00N  DIVAR IP 7000 2U W/O HDD (R2)  DIP-7183-4HD  DIVAR IP 7000 2U 4X3TB (R2)  DIP-7183-8HD  DIVAR IP 7000 2U 8X3TB (R2)  DIP-7184-4HD  DIVAR IP 7000 2U 8X3TB (R2)  DIP-7184-8HD  DIVAR IP 7000 2U 8X4TB (R2)  DIP-71F0-00N  DIVAR IP 7000 3U W/O HDD (R2)  DIP-71F3-16HD  DIVAR IP 7000 3U 16X3TB (R2)  DIP-6704-HD 4000GB HDD DIVAR IP 6000/7000    For recovery of DIVAR IP 6000 R2 or DIVAR IP 7000 R2 one should use only the DVD provided with the particular device. Do not use the DVD for recovery if you are not sure that it is the one delivered with the system. In case the DVD is lost or damaged request the respective ISO image from Bosch Technical Support.  Solution:  Request the ISO image from Bosch Technical Support:   Provide the Serial Number of the device Issue description: What is the reason for the recovery Why it is not possible to use the recovery DVD   Note: This article will guide you through the recovery steps of a DIP:  TSG: Rebuild broken OS RAiD on DIVAR IP 6000, DIVAR IP 6000 R2, DIVAR IP 7000, DIVAR IP 7000 R2
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    ‎08-02-2019 03:47 PM
    Question Does BVMS meet the requirements specified in IEC62676-1? Answer The attached document describes how a BVMS system meets the requirements specified by IEC62676-1.
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    ‎08-13-2021 08:52 AM
    From BVMS 10.0 onwards BVMS is an ONVIF Profile S conformant client. Cameras which are listed as Profile S compliant product on the ONVIF website are supported based on the ONVIF Profile S functionality. In the table below you can find an overview of the tested and supported ONVIF cameras for BVMS.   Version List of tested cameras BVMS 7.5 BVMS 7.5 list of tested ONVIF cameras  BVMS 8.0 BVMS 8.0 List of tested ONVIF cameras  BVMS 9.0 BVMS 9.0 List of tested ONVIF cameras  BVMS 10.0 BVMS 10.0 List of tested ONVIF cameras  BVMS 10.0.1 BVMS 10.0.1 List of tested ONVIF cameras  BVMS 10.1 BVMS 10.1 List of tested ONVIF cameras    The table below shows in which situation a specific camera can be connected to BVMS and is supported. BVMS version BVMS 9.0 and older BVMS 10.0 and newer ONVIF Profile S compliant camera Yes Yes Yes Yes BVMS tested camera Yes No Yes No           Supported camera Yes No Yes Yes   For BVMS version 10.0 and above, please make sure to go through these steps: Please check the List of tested cameras. If the device is not listed in the List of tested cameras, then please check   here   and make sure that your device is ONVIF Profile S compliant. If your camera is not listed in the tested cameras and is not listed on the ONVIF website as Profile S conformant, we cannot help you when you have an issue with this device. You should approach the device manufacturer to certify the device as ONVIF Profile S conformant. For example, if you have an   Axis camera, M1004 model, please fill in your product details in the Application Type, Profile(s), Manufacturer and the Product Name fields, under the   Product Search   option, and press on the “Search” button: 3. If your device is ONVIF profile S compliant you can contact Bosch Central Technical Support and request assistance. Additional information: Cameras listed as tested are owned by Bosch and issues can be fully investigated by Bosch. Cameras not listed as tested are not owned by Bosch. Solving issues might take longer as it requires collaboration with the camera vendor. Bosch support teams might need to refer to the camera manufacturer’s support line to help fixing the issue. We consider the firmware listed on the ONVIF website as the minimum firmware version of a camera. Please let us know if you run into issues with newer firmware versions so that we can investigate those accordingly. If the problem is a firmware regression, we might need to refer you to the camera manufacturer for support.
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    100% helpful (2/2)
    ‎05-20-2021 10:09 AM
    Question   What is the difference between RAID 5, RAID 5 plus a Hot Spare and RAID 6?   Answer   The RAID combines two or more physical drives into a logical unit presented as a single hard drive to the operating system. There are currently six basic RAID levels: RAID 0, RAID 1, RAID 0+1, RAID 1+0, RAID 3, RAID 4, RAID 5 and RAID 6. The scope of this article is to provide basic information for the levels RAID 5 and RAID 6 and to compare them from point of view of performance and security.   Hot spare   is a drive that acts as a stand by drive in RAID 1, RAID 5 or RAID 6 volume. It is fully functional drive that contains no data and is not used during normal operation. If a drive from the volume fails, the controller reconstructs the data from the failed drive to the hot spare drive. A   RAID 5   array is designed to protect against the failure of a single disk within the array. Because of the way that RAID 5 works, the total capacity of one disk is lost to overhead. If, for example, a RAID 5 array contained five 10TB disks, then the array’s usable capacity would be 40TB. A   RAID 5 (with Hot Spare disk)   array can be configured to treat one of the disks as a hot spare. Then one of the disks is reserved as a replacement in the event that a disk fails. For the above example with five 10TB disks, this would decrease the example array’s usable capacity to 30TB. A   RAID 6   array is designed to protect against two simultaneous disk failures. However, the price for this extra protection is that two disks' worth of capacity is lost to overhead. As such, a RAID 6 array made up of five 10TB disks would have a usable capacity of 30TB because 20 TB is lost to overhead. The   performance   during Normal Operation is measured in IOPS (Input/output operations per second) and as a sum for all the disks (excluding the Hot Spares and decreased for writing parity data) in the array.  As a rule of the thumb, the higher the overhead associated with writing parity data (in the above example RAID 5 with Hot Spare causes the same overhead like RAID 6) the lower the IOPS. The reason for implementing RAID arrays is to   secure the data. The level of   protection   does not directly correlate with the overhead. From the above example both RAID 5 with Hot Spare and RAID 6 have same capacity, but offer different level of protection. In case of failure of RAID 5 array with Hot Spare, the Hot Spare is activated and the rebuild process start immediately. The system can recover from a single disk failure and during the recovery, process is vulnerable to second disk failure. Therefore, RAID 5 and RAID 5 with Hot Spare disk offer the same level of protection – single disk failure.   In contrast, if a disk fails at RAID 6 array, the recovery will start only after the faulty disk is replaced manually.  However, if during the recovery process second disk fails, the RAID 6 array will stay functional.
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    100% helpful (1/1)
    ‎06-10-2021 09:47 AM
    Question What is the decoding performance of BVMS? How many cameras can I open on the screen before the systems is overloaded (and frames are being dropped)? Answer The BVMS client performance overview is attached to this article and shows, based on several workstation configurations and a specific BVMS version, how many cameras can be opened before the workstation is overloaded.
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    100% helpful (4/4)
    ‎08-23-2021 09:07 AM
    This article informs about improvements in firmware handling and new security mechanisms that help our customers to increase security related to firmware updates and IP camera protection.
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    100% helpful (1/1)
    ‎08-11-2021 03:16 PM
    This articles gives a short introduction to scripting alarm and counter tasks with Intelligent and Essential Video Analytics in FW 7.60. It also provides a broad selection of example scripts for explanation as well as including real world application examples.
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    100% helpful (1/1)
    ‎07-28-2021 02:05 PM
    Relates to:   IP Storage/PC HW - DIVAR IP 6000 R2 and DIVAR IP 7000 R2 Both DIVAR IP units running the BIOS from American Megatrends Inc. (A.M.I) There are   PRE   BOOT   or   POST   BOOT   beeps. Please see the following Acoustic Error Codes.
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    ‎09-19-2019 08:32 AM
    The attached document aims to provide concerned parties, such as customers, users, operators or consultants, with an overview of data privacy and protection related features of BVMS Person Identification. Moreover, this document describes how data, as processed during the Person Identification steps, can be classified. Finally, this document lists technical measures for data protection in the context of BVMS Person Identification.
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    100% helpful (1/1)
    ‎10-28-2019 03:38 PM
    BVMS Mobile Video Service - Creating a Self-Signed Certificate to establish a trusted connection Some sites may request or require that the connection to the Mobile Video Service is a trusted connection.  The following procedure will allow you to create a self signed certificate to allow a trusted connection between a web browser and MVS. -Navigate to the Microsoft Management Console Run command mmc.exe Go to File ---> Add/Remove Snap-in… Highlight Certificates and Add for Computer Account You should see certificates listed for Local Computer Save a copy of this console to the Desktop -Run Windows PowerShell ‘as administrator’ on the MVS Server Run the following commands in Windows Power Shell to create the self-signed certificate including the IP address of the MVS and the DNS name so both will work when accessing from a web browser. $todaydt = Get-Date $20years = $todaydt.AddYears(20) New-SelfSignedCertificate -DnsName "mvsIPaddress",”DNSname” -notafter $20years If creation was successful, you will see a thumbprint with a hash as well as the subject CN=ipaddress -Navigate back to your saved MMC console Find the newly created certificate under the Personal  ---> Certificates directory Copy the Certificate to Trusted Root Certification Authorities ---> Certificates directory -Navigate to the IIS Manager Highlight the server machine name on the top-left and then double-click Server Certificates Double-click the created certificate and verify that a private key corresponds to the certificate and that the certificate is OK under the Certification Path Expand the server machine name on the left to reveal the Sites Highlight BoschIVS Select Bindings… on the far right-hand side Edit the Binding for 443 Select the newly created certificate under the SSL certificate dropdown Select OK Click Yes that you want to change the binding Add… new binding Type: https Port: 444 Choose BoschVms in the SSL certificate dropdown Click OK -Navigate to the BVMS Config Client to edit the MVS URL Change the MVS URL to reflect port 444 Example:  https://mvsIPaddress:444/mvs Red X should go away Save/Activate  (BVMS will be bound on the new port and still be able to communicate with the MVS server -Open Internet Explorer (as administrator) and navigate to the MVS URL using the IP address or the DNS Name Continue to the site with the certificate error Click on the certificate error in the navigation bar Click View Certificates and then Install Certificate Install for the Local Machine Place certificate in the Trusted Root Certification Authorities store Click Finish and close out the browser Open IE again and navigate back to the MVS.  There should be no more error.   *The reason behind changing the port to 444 is to make browser access for basic users easier.  This way basic users only have to enter the IP address or DNS name and do not have to enter a special port in the URL.    
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    ‎03-24-2021 10:22 PM
    Related Products AUTODOME 7000 HD, MIC 7000i, and MIC 9000i Question  Why is the minimum FW version 6.52.0003 for these models? Answer In November 2018 an internal hardware (HW) change was made to these models that requires this new minimum FW version. The new HW version isn't backwards compatible with older FW versions. Question If the unit has been upgraded to a higher version, how do I get the 6.52.0003 FW? Answer This FW version was only released for these three models, so it isn't available on the Bosch Download Store. At this time, please contact Technical Support to obtain this FW. It will be available on the individual Product catalog pages by March 11, 2019 (or sooner).
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    ‎02-12-2019 02:13 PM
    The tech note in the attachment describes how to set up map displays of objects detected and tracked by Intelligent Video Analytics, Essential Video Analytics or Intelligent Tracking with FW 6.4x and Video Security Client 2.1.
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