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    Security: Video

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    2 weeks ago
    Do you want to configure the 3rd party iSCSI storage with different LUNs for recording more cameras without Bosch VRM? This article explains you if this application is supported.
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    ‎04-24-2020 02:11 PM
    Symptoms In rare cases userc might have seen random reboots of the NetApp E2800 contorllers in a simplex controller E2800 iSCSI storage system or dual controller E2800 iSCSI storage system. For example Order number: DSA-N6C8X4-60AT, DSA-N6C8X8-60AT, DSA-N6C8XA-60AT,  DSA-N6C8XC-60AT, DSA-N6C8XC-60AT as well as others like: Commercial Type No. DSA-N2E8X4-12AT /  Product No. F.01U.346.434,  Commercial Type No. DSA-N2C8X4-12AT / Product No. F.01U.346.474, Commercial Type No. DSA-N2E8X8-12AT / Product No. F.01U.346.477, Commercial Type No. DSA-N2C8X8-12AT / Product No. F.01U.346.479, Commercial Type No. DSA-N2E8XC-12AT / Product No. F.01U.361.550, Commercial Type No. DSA-N2C8XC-12AT /  Product No. F.01U.361.549, Diagnosis Only for those useres recognizing such a E2800 iSCSI sysstem controller did show an unplanned reboot, can consult the NetApp Major Event Log (MEL). Customers reported this to BOSCH using a NetApp controller firmware 11.40, 11.50.2 or 11.50.R2.  Based on that Bosch immediately contacted NetApp and requested support solutions from NetApp. Solution A basic step when dealing with technical questions for NetApp E2800 iSCSI storage systems is, to register the system with Serial No. by using the following registration form: https://resources-boschsecurity-cdn.azureedge.net/public/documents/Registration_DIP_600_Special_enUS_9007222920871435.docx  NetApp and BOSCH want to inform, that we expect  a new SANtricity firmware, provided by NetApp, which will contains a fix for the controller random reboot issue which were reported back to Bosch by some customers. The firmware version /  SANtricitiy firmware for E2800 iSCSI models  is delayed and planned for May 2020. As this NetApp SANtricity firmware is desigend by NetApp for BOSCH use cases with 24/7 video recording + replay and even worst case situations during a running reconstruct, this Firmware is not yet available via NetApp NOW. NetApp agreed with BOSCH to cover all improvements and fixes in a global and public release around June/July 2020. BOSCH will inform here in this article about the comming release when available.
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