Security: Video

Regular BVMS 12.0.1 installer will not run on any DIVAR IP all-in-one platform. The upgrade shall be performed via DIVAR IP System Manager application. Keep in mind: If you want the latest version of BVMS, it must be downloaded and applied with the latest version of System Manager.

IVA pro Buildings pack and Traffic pack on CPP14 use the following resolutions: 1280x720 resolution for 25/30 fps base rate,  1024x576 resolution for 50/60 fps base rate.

This article presents where you can find and download the Firmware for NetApp DSA unit. Depending on the version you need, you can access this E-Series SANtricity OS Controller Software Link for Downloads. 

This article contains a step-by-step guide from which you can learn how to change the video stream of a camera in Bosch Video Security Client

Question Why I cannot see my camera in the Logical Tree from Operator Client? Answer Please make sure that you have done all the steps below accordingly. Normally, to be able to view a camera in the Operator Client, you need to: Go to the Maps and Structure tab from Configuration Client. Drag and drop the camera in question from the Device Tree to the Logical Tree. Save and Activate the changes. This step is very important because otherwise, you will not be able to see the changes in Operator Client, even though the first 2 steps were carried out in Configuration Client.

Are you searching for a specific Firmware/Software version and unsure of what to expect when contacting Central Technical Support? The below information might clarify things for you when you get in contact with Central Technical Support team: The Central Technical Support team will need to: Identify your company and product to open a ticket for your request. Verify if the requested FW/SW version is publicly available or not. If publicly available, they will provide you with the download link for the SW/FW version (e.g.  Download Store or Product Catalogue) If NOT publicly available then, the Central Technical Support team will internally check and depending on the SW/FW version an approval must be requested. The request can be approved or rejected by internal Bosch department. In both cases, you will be informed. Depending on the requested older/special FW/SW versions that are not available on our Download Store website, the following steps could be taken: Central Technical Support will provide you with the "Legacy SW/FW Request Form". You will be required to sign and fill in the "Legacy SW/FW Request Form" with all necessary details and return it to Central Technical Support. The Central Technical Support team will verify whether the form is filled in and signed with all the required details. All information provided on the form must be approved by internal Bosch department before the requested FW/SW version is provided. If the form is filled in as required and approved, then the Central Technical Support team will provide you the link from where the requested SW/FW version can be downloaded. Note: The download link has a limited availability, and this will be communicated to you in advance by the Central Technical Support team. To ensure that your Bosch IP video system is always operating at its best, explore the the Bosch IP Video Firmware Info Brief to find out the latest firmware updates. Please be aware that the Info brief hyperlink is subject to change. To access the latest version, please visit the Download Store, navigate to the Firmware tab, and select Cameras & Encoders. Remember that providing accurate and detailed information can significantly speed up the troubleshooting process and help Bosch Security Systems Central Technical Support team provide you with the best possible assistance.   More information about the Central Technical Support team and other Bosch Video policies, can be found here: Bosch VIDEO Security Systems request and Central Technical Support Team.

The following instruction describes how to configure a data partition from RAID 5 to RAID 6 on the DIVAR IP all-in-one 7000 4th generation. It is not possible to directly migrate from RAID 5 to RAID 6, so the first step is to delete RAID 5 and then create RAID 6.

Both RJ45 and M12 plug connectors are available with IEC 11801:2002 Cat5 compliance. This further simplifies the concurrent use of both connector types within a single system.

If your DINION IP Thermal 8000 (NHT-8000) camera is reporting blurred/unclear/unsharp images that are randomly appearing during the day, or the night, please follow the steps below in order to fix it.

In this article is explained step by step how to collect System Manager logs from your DIVAR IP all-in-one 4000 & 6000.

Applicable when using the following software application. Bosch Video Management System (BVMS) version 10.0.1 and above. Bosch Configuration Manager version 7.0 and above. Live page on the web browser for IP camera operating on firmware version 7.70.0126 and above.

If cleaning the bubble is required, use the following procedures and comply with all the warnings listed in this article.

The purpose of this article is to provide a step by step guide about how to perform backup and recovery procedures of the VRM data base in the DIVAR IP 2000 EZ Recording Appliance.   Step-by-step guide Backing Up the Working Configuration: 1.To backup the working configuration of a DIVAR IP 2000 Recording Appliance, open the Appliance's "Dashboard": 2. From the Dashboard select the "Configuration" tab in the top right hand portion of your browse:

If you have the option "Extended (security)/configuration mode" active on a VIDEOJET decoder 7000 (VJD-7513) in Configuration Manager, then no video image will be shown and the BOSCH logo will be displayed at the cameo of the monitor output of the decoder. This is as designed in Configuration Manager, and this mode is to give you the opportunity to enable the SSD Encryption and to disable the USB ports. Once you are finished changing the extended security features, you must uncheck the check box and the decoder will go back to normal functioning.

Check this article and see what's new in Project Assistant version 1.4.0

Remote Connect Lite service enables connection between Divar network/hybrid, cloud and client software.

This article explains how to find and calculate the specific size of BVMS logs on your server when the log starts to overwrite your own data.

Find out from this article what you should do to fix green Image panes in BVMS

This article shows from where can I find my Bosch Remote Portal ID.

If you want to reinstall your unit with unconfigured HDDs and the RAID is not created yet, follow the steps from this article.