Bosch Building Technologies

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    ‎05-03-2022 11:41 AM
    This article lists the initial troubleshooting steps for issues with ONVIF cameras, added to BVMS system as Live Only ONVIF cameras. The specific point in this scenario is VSG is not used.  
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    ‎05-31-2024 03:36 PM
    This information may be requested by Central Support Team, as the bundle file is useful for troubleshooting the improper behavior of the unit. The method for collecting the NetApp DSA E2700 support bundle file is provided below.
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    ‎04-05-2021 04:44 PM
    Various overlays in the video image provide important status information. But what does mean the blinking play button near the yellow exclamation icon?
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    ‎09-16-2024 08:05 AM
    This article presents what's new in Video Security 3.7 for Windows, Android and iOS.
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    ‎02-17-2023 10:57 AM
    This article explains how to configure an alarm communication between BVMS and Gmail e-mail address.
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    a month ago
    When an operator client is connected to an older version (than itself) of the (Enterprise) Management Server, it will run in compatibility mode. 1. An operator client cannot connect to a newer (Enterprise) Management Server: the Operator Client needs be of a higher version than the (Enterprise) Management Server. 2. The compatibility in an Enterprise system is determined by the version of the Management Server of the Subsystem and the Operator Client. In production systems it is not recommended to use versions which are released more than two years apart.
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    ‎10-21-2024 09:15 AM
    This article contains the list of Security Advisories (SA) to inform you about identified security vulnerabilities in our product or service and proposed solutions.
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    ‎06-23-2023 02:15 PM
    This article explains step-by-step how to upgrade the MegaRAID Storage Manager to v.17.05 on DIVAR aio 7000.
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    ‎05-31-2024 03:38 PM
    Central Technical Support team may ask you to provide them with the logs from VIDEOJET decoder 7000 (VJD-7513). Follow this article and find out how to do this!
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    ‎11-03-2023 10:32 AM
    Starting with firmware 7.10, an option to export from RAM recording buffer allows recording exports on the fly without requiring an SD card or external iSCSI storage.
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    ‎06-16-2022 02:53 PM
    This article describes how to deploy Microsoft Security Updates on a BRS Appliance
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    ‎05-05-2023 08:32 AM
    Using the following command you can reset the result of People counting via SDK: http://<IP_address>/rcp.xml?command=0x0b4a&type=P_OCTET&direction=WRITE&num=1
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    ‎06-12-2024 01:43 PM
    How to detect in an easy and convenient way if the camera suffers from a failing shutter mechanism which can result in white or ghost images? This article helps you to identify if the camera possibly suffers from a random failing shutter which uses the FFC (Flat Field Correction) instead of waiting for the FFC taking place approx every ~10min, you can now fire it on command.
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    ‎01-12-2023 04:55 PM
    This article explains how to connect an INTEOX camera to the S&ST ecosystem using Configuration Manager (7.20 and later).
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    ‎03-11-2024 11:50 AM
    Do you want to configure Video Content Analysis of your device and "VCA: Authorization required" message is displayed in Configuration Manager? Find out here why this message is displayed and what you should do to fix it.
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    ‎04-05-2021 05:18 PM
    If you want to control the camera from a DIVAR wired through a VJD 3000, you have to configure the VJD and the DIVAR as well. Below you will find the steps which will help you to set up your devices.
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    ‎04-20-2023 02:55 PM
    Port Mapping Table dialog box displays the port mapping for the IP addresses of the configured devices in your BVMS. Be aware that this option was removed starting with BVMS 11.1
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    ‎06-28-2024 10:25 AM
    Check out this article and find out the streaming capabilities of CPP7 & CPP7.3 Bosch IP cameras
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    100% helpful (1/1)
    ‎03-04-2024 04:57 PM
    BVMS Desktop screen (BVMS Kiosk screen) has several customization possibilities for introducing a company logo picture and a custom text, as well as selecting if an application icon will appear on the screen or not.  Follow this article to see the guidance on how to make these customizations.
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    ‎11-30-2023 01:13 PM
    If replacing a defective camera, the camera must be the same IP address as the defective device, and it cannot contain a GUID from a different VRM.
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