The default SMTP port number for Bosch IP cameras is 25. The required SMTP port can differ depending on the service provider. From FW 5.80.0073 onwards it is possible to change the SMTP port using Alarm Task Script Language (ATSL).
Before you can operate your VIDEOJET decoder 7000/ 8000 within your network, it must have a valid IP address for your network and a compatible subnet mask.
This articles explains how you can change the IP Address of VIDEOJET decoder 7000/ 8000 using Configuration Manager.
This article explains you how and where you can get the logs of your camera. The system logs are extremely useful for troubleshooting recurring or obscure problems, as they provide a record of all work performed on the system and may shed light on hard-to-spot interactions between seemingly unrelated symptoms.
.NET Framework is the original implementation of .NET. It supports running websites, services, desktop apps, and more on Windows.
The system requirements for Configuration Manager state .NET 4.7.2 as necessary to be installed. Configuration Manager v7.30 installation package does not provide .NET Framework 4.7.2.
From this article you will find out how to set up the IP Matrix configuration on the VIDEOJET decoder 7000 (VJD-7513) using Configuration Manager.
The built-in IP Matrix functionality, together with a connected keyboard, allows VIDEOJET decoder 7000 to run as a stand-alone system.
An operator can manage up to 32 cameras via the keyboard without any PC or management system required. System setup is quickly done with Configuration Manager. After that, no PC is required to run the IP Matrix
According to the Release letter (Firmware 9.51) of VJD-7513, VIDEOJET decoder 7000 supports IP Matrix application as built-in feature.
According to the Release letter (Firmware 54.8.02) of VJD-7000, IP matrix remote monitor is only possible with UDP. TCP not supported.
** VJD-7000 can be used as an extended monitor to IP Matrix in single and quad view.
Please check also the following article and find out: Which are the system requirements for configuration/ operation of VIDEOJET decoder 3000/ 7000/ 8000?
A single system can support:
2 physical monitor displays
One KBD-Universal XF keyboard
32 camera sequences
9 favorite views
Perhaps you are wondering how to set the maximum retention time on a Divar Network? Some of our customers asked about this option.
Well, in DIVAR Network and Hybrid there is not retention time.
But you can set the automatically deleting time, that is more or less the same.
Open one Browser and type your device IP address
Login with the administrator account
Go to Settings > Storage > Recording
Fill in the box with the desired automatic deletion time
Another option is to make this change directly in the local interface of the unit.
Short intro and related topics:
This article will review the settings required to configure Windows as a NTP time server.
If you are running VRM and have the Time Server enabled, you must disable the Time Server before performing the following.
Windows Server 2016/ Windows 10
Find below Gmail SMTP settings which you have to set in your EMAIL screen of DIVAR Menu.
SMTP Server address: smtp.gmail.com
Username: Your Gmail e-mail adress
Password: Your Gmail password
Port (TLS😞 587
Port (SSL😞 465
TLS / SSL required: Yes
TLS : Transport Layer Security SSL: Secure Sockets Layer
What happens if you do not select either one?
If neither SSL nor TLS is used , then the communication line can easily become a party line for eavesdroppers, all data transmitted between DIVAR and e-mail account for anyone to see.
It is possible to add ONVIF compliant cameras to Bosch Video Management System as live only devices or as VSG devices (then the cameras will also record). This article explains how to add an ONVIF camera as VSG device in full Bosch Video Management System (BVMS 10.1).
We recommend using Bosch Workstations and Servers. They are fully tested and optimized for Bosch Video Management System.
ONVIF camera. Please refer to BVMS - ONVIF Device compatibility for additional information.
PC/ Server/ Workstation
Why the Autodome 7000i INTEOX cannot connect to the S&ST Cloud services?
Most likely, when you tried to connect to the S&ST ecosystem, you missed one of the steps explained in this article:
How to connect a Bosch INTEOX camera to S&ST using Configuration Manager?
If you are sure that you have followed correctly the steps from the article above, please collect from camera:
Config file with log in credentials
How to collect logs from your Bosch IP Camera/Encoder?
Please check if the the following message is displayed in the logs:
"Not connecting (CC enabled: true; Network connection: true; MQTT client ready: true; NTP enabled: false)" → this indicates that you didn't turn on the NTP which is a prerequisite to connect to the cloud back-end
Please enable the timeserver and make sure the time of the camera is synchronized with a public time-server when connecting to the S&ST cloud.
Note: NTP synchronization is necessary if the camera is going to be claimed in the portal.
Please refer also to the Help & Support page: Claiming cameras
When accessing the Operator Client from the Kiosk mode, the camera streams displayed on the cameos show a view that does not match the view from Operator Client running from desktop (Under the BVRAdmin account) or Remote Desktop.
Why the Windows license key and System ID are the same on all my DIVAR IP 6000?
These units come pre-licensed from the factory and they have an OEM (Original Equipment Manufacturer) license activated.
Please see more information about OEM on the Wikipedia link below:
According to its datasheet, all components relevant to the usage of DIVAR IP 6000 as storage array in a Bosch recording solution are pre-installed and preconfigured.
Simply connect to the network and power the unit up — DIVAR IP 6000 is ready to begin recording straight out-of-the-box.