Bosch Building Technologies

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    3 weeks ago
    When an operator client is connected to an older version (than itself) of the (Enterprise) Management Server, it will run in compatibility mode. 1. An operator client cannot connect to a newer (Enterprise) Management Server: the Operator Client needs be of a higher version than the (Enterprise) Management Server. 2. The compatibility in an Enterprise system is determined by the version of the Management Server of the Subsystem and the Operator Client. In production systems it is not recommended to use versions which are released more than two years apart.
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    ‎11-22-2024 12:03 PM
    For fast incident retrieval, the free Forensic Search Plug-in seamlessly integrates with Genetec Security Center and is fully compatible with all Bosch cameras. When the Bosch Forensic Search Plug-in is installed and configured, it can be used from Genetec Security Desk. 
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    4 weeks ago
    VideoView+ for DIVAR IP allows you to remotely monitor video footage from cameras connected to your DIVAR IP. It’s ideal for multi-site facilities, from mid-to-larger quantities of cameras per site, in need of local high-retention time, or RAID recording requirements. This is compatible with DIVAR IP all-in-one 4000, 5000, 6000, and 7000. To use the VideoView+ online service, you must first have an account on Remote Portal.
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    4 weeks ago
    In order to use VideoView+ for DIVAR IP, the Remote Portal account needs to utilize Single Sign-On (SSO) ID. Initially, a new Remote Portal account does not use this technology. Follow the process from this article to convert the account to SSO.
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    ‎11-20-2024 07:44 AM
    This article is a step-by-step guide on how to set focus position on MIC IP starlight 7100i camera (focus to a certain setpoint).  
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    ‎11-20-2024 07:30 AM
    This article explains what to do when ‘Authentication failed’ message appears in VSC 3.7.0.817 for CPP4 cameras: To resolve this issue, upgrade the Video Security Client to version 3.7.1.840. According to the Release Notes (page 2), this version fixes the authentication failure with legacy cameras (CPP4) . 
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    ‎11-18-2024 09:03 AM
    This article explains how to secure access and manage ports for Bosch IP video devices. General network port usage and video transmission: HTTP, HTTPS and video port usage: Video software and port selection: SSH tunneling
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    ‎11-18-2024 07:46 AM
    This article answers whether the FLEXIDOME Multi 7000i camera consumes 4 licenses in BVMS. From BVMS 11.1 and newer version, the FLEXIDOME Multi 7000i camera is using only 1 license (including 4 channels). For BVMS lower than 11.1, then it will consume you 4 channel licenses.  
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    ‎11-12-2024 04:47 PM
    This article explains how to control access to restricted video in the BVMS Operator Client. Only users with the correct permissions can view restricted content, and access is managed via standard user groups on the Management Server.
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    ‎11-12-2024 03:56 PM
    The SDK application should always be compiled with the SDK assembly from the same BVMS version it will work with. There is no guarantee that the operation with different versions would work smoothly.
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    ‎11-12-2024 12:22 PM
    Camera name is displayed 'Camera 1' in Video Security Client (App), not as it is in Alarm Management. Even that the camera name is changed in Alarm Management in the Device name from the Devices menu or in the Channel name from the Channels menu, the camera name remains displayed as "Camera 1" in the Video Security Client (App). See how you can solve this!
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    ‎11-12-2024 11:58 AM
    Learn how to customize the BVMS Operator Client to display more than 4 cameras by adjusting the maximum rows of image panes in the User Interface settings within the BVMS Configuration Client.
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    ‎11-08-2024 12:37 PM
    A red LED will be displayed in front of the damaged HDD. On DIP-74xx with RAID5, with only one faulty HDD, there is no DATA LOSS.
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    ‎08-23-2021 04:00 PM
    This article will guide you how to remedy invalid expansion licenses on your Bosch Divar IP 5000 all in one.    Error indication Despite that the registration of your additional purchased licenses has been completed successfully. The licenses may become invalid  after a  following reboot. This behavior is caused by switching the MAC address of your teaming interface.  
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    ‎11-08-2024 10:35 AM
    This article explains how to enable the blurring feature on the DINION 7100i IR camera. Available with firmware version 9.10.0192 or later, blurring can be activated through the camera’s configuration settings.
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    ‎11-08-2024 10:16 AM
    This article answers whether the DINION IP Starlight 7000 HD camera (NBN-73023-BA) can be set to corridor mode for narrow spaces like hallways and explains why this model doesn't support a 90-degree rotation setting.
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    ‎11-07-2024 02:57 PM
    The following instruction describes how to create a RAID5 logical volume on the DIVAR IP all-in-one 7000 4th gen. This procedure will wipe the current logical volume and therefore cause DATA LOSS.
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    ‎11-07-2024 12:04 PM
    When the VSG IP address needs to be changed, the old recordings will not be available
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    ‎10-31-2024 04:40 PM
    This is how every VRM behaves when it is accessed in a web Browser. This is happening because there is no https certificate loaded on the VRM and you can't even create a self-signed certificate for HTTPS access like for cameras. You need to click on "Advanced" and then on the link bellow. So, this is the way it is intended to work.
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    ‎10-31-2024 03:06 PM
    For connecting the Bosch IntuiKey keyboard with a BVMS workstation, use the specified Bosch cable. For connecting the Bosch IntuiKey keyboard with a VIP XD decoder, you need a cable which connects a serial COM port of the keyboard with the serial interface of the decoder. 
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