Bosch Building Technologies

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    100% helpful (1/1)
    ‎05-19-2023 02:32 PM
    BVMS Operator Client has live issues (black image, the app closes by itself, pixelation of images, same camera shown in multiple cameos although it was only selected once, hibernation/power saving, part of the tree view seen in the Image Panes area). Follow this article and find out how you can check the basics for BVMS Operator Client live issues
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    100% helpful (1/1)
    ‎05-19-2023 08:22 AM
    The “inactivity” algorithm from this article will move the camera to Pre-position 99 in the Alarm Task scripting.
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    ‎05-18-2023 05:21 PM
    This behavior was improved with the release of Video Security Client/App 3.2.3.
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    100% helpful (2/2)
    ‎05-17-2023 04:53 PM
    RAID 5 provides basic fault tolerance with good performance, but it cannot protect against multiple drive failures. RAID 5 with a hot spare improves fault tolerance by automatically replacing failed drives, but it still has the same limitation regarding multiple drive failures. RAID 6 offers a higher level of fault tolerance by using double parity, allowing for the simultaneous failure of up to two drives without data loss. However, it has higher write overhead and requires more drives for implementation compared to RAID 5.
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    100% helpful (1/1)
    ‎05-17-2023 09:10 AM
    Not all Cisco PoE+ switches are able to power up the UHO-PoE-10 or VSP-UHO-PoE-10 outdoor housing (F.01U.300.502, F.01U.332.052). Bosch has introduced the UHO-PoE-10 in 2014 following the IEEE802.3-2009 standards
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    ‎05-17-2023 08:37 AM
    NetApp SANtricity Dynamic Disk Pools (DDP) technology represents a significant advancement in storage system, data protection and data management. As disk capacities continue to grow without sufficient increases in data transfer rates, traditional RAID rebuild times are getting longer, even up to several days. This slow rebuild results in much more time with degraded performance and exposure to additional disk failures.
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    100% helpful (4/4)
    ‎05-16-2023 04:37 PM
    In many cases a minimum and maximum retention time needs to be defined in a video surveillance systems due to legal requirements. While the minimum retention time defines the time period for how long video recordings need to be stored, the maximum retention time defines after which period of time the recordings have to be deleted. Thus, the minimum retention time is going to influence the amount of storage needed. The higher the minimum retention time the more storage space is required.
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    ‎05-16-2023 03:59 PM
    One of the possible traps  that DIVAR IP hybrid/network can send is HDD_STATUS_CHANGE. The HDD_STATUS_CHANGE is triggered when the status of the Hard Disk changes. 
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    ‎05-16-2023 03:36 PM
    The URL for RTSP stream (for example in VLC Media Player) should have the format as described in this article
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    ‎05-15-2023 11:46 AM
    When camera is set to auto track (by web interface) to "auto"-> IVA is detecting an object but camera is not following. Auto tracking works and metadata is displayed only on a stored preposition.
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    100% helpful (1/1)
    ‎05-15-2023 10:55 AM
    If you want to improve the image quality of your Bosch camera and you did not find the FPS option in the Web User Interface, please follow this article and you will find the answer.
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    ‎05-12-2023 10:59 AM
    If you were asked by the Central Technical Support team to provide them with the Sensor readings picture during the troubleshooting process of your device, please follow the steps from this article
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    ‎05-12-2023 09:05 AM
    Importing a foreign configuration should recover a RAID configuration (in case the RAID is not corrupt) This option must be performed before creating a new VHD. This option may restore all of the video and data on the drives.
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    ‎05-11-2023 03:54 PM
    If you were asked by the Central Technical Support team to provide them with the Bios defaults picture with the Boot order of your DIVAR IP during the troubleshooting process of your device, please follow the steps from this article and find out how can you check the boot order of a DIVAR IP
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    ‎05-11-2023 10:50 AM
    To access the "Reset" options of a DIVAR IP 2000 Recording Appliance, you have to open the Appliance's "Dashboard".
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    ‎05-11-2023 09:47 AM
    The purpose of this article is to assist you with the creation of mirrored drive sets in a DIVAR IP all-in-one 5000 Recording Appliance.This procedure should be performed on new appliances that have not yet been deployed.
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    100% helpful (1/1)
    ‎05-10-2023 12:17 PM
    🛈 Port Forwarding Allows remote computers (for example, computers on the Internet) to connect to a specific computer or service within a private local-area network (LAN). In a typical residential network, nodes obtain Internet access through a DSL or cable modem connected to a router or network address translator (NAT/NAPT). Hosts on the private network are connected to an Ethernet switch or communicate via a wireless LAN. The NAT device's external interface is configured with a public IP address. The computers behind the router, on the other hand, are invisible to hosts on the Internet as they each communicate only with a private IP address. When configuring port forwarding, the network administrator sets aside one port number on the gateway for the exclusive use of communicating with a service in the private network, located on a specific host. External hosts must know this port number and the address of the gateway to communicate with the network-internal service. Often, the port numbers of well-known Internet services, such as port number 80 for web services (HTTP), are used in port forwarding, so that common Internet services may be implemented on hosts within private networks.
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    ‎05-05-2023 12:21 PM
    This article aims to provide concerned parties, such as customers, users, operators or consultants, with an overview of data privacy and protection related features of BVMS Person Identification. Moreover, this article describes how data, as processed during the Person Identification steps, can be classified. Finally, this article lists technical measures for data protection in the context of BVMS Person Identification.
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    100% helpful (1/1)
    ‎05-05-2023 11:04 AM
    This article explains how to find the source (details of the workstation) and credentials that are used to attempt to login into BVMS (when the attempt has failed)
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    ‎05-05-2023 08:53 AM
    This article explains the meaning of the arrows in circle at the central logical tree in the BVMS Operator Client list
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