Bosch Building Technologies

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    100% helpful (1/1)
    ‎10-19-2023 10:34 AM
    Prior to receiving any type of support, the customer needs to be informed that he/she must have a valid SMA (Software Maintenance Agreement)
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    100% helpful (3/3)
    2 weeks ago
    This attached document describes how Bosch Building Technologies handles the life-cycle of the BVMS, BIS, AMS, and APE, and in which state a specific release can reside.
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    ‎04-30-2024 02:14 PM
    Yes. Since the system does not have a valid SMA, the Central Technical Support team cannot perform the license transfer from one unit to the other.
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    ‎02-23-2024 01:39 PM
    This behavior occurs when you have requested the SMA extension and you didn't upload the Activation file in the BVMS Configuration Client.
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    ‎08-25-2023 03:03 PM
    This article describes how can you check the status of your Software Maintenance Agreement (SMA) for Bosch Video Management System (BVMS)
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