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Showing articles with label
sma
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100%
helpful
(3/3)
09-18-2024
03:29 PM
Bosch Building Technologies Software Service and Support definitions
This attached document describes how Bosch Building Technologies handles the life-cycle of the BVMS, BIS, AMS, and APE, and in which state a specific release can reside.
View full article
04-30-2024
02:14 PM
Should I have valid SMA when requesting the license transfer from an old DIVAR IP to a newer one?
Yes. Since the system does not have a valid SMA, the Central Technical Support team cannot perform the license transfer from one unit to the other.
View full article
02-23-2024
01:39 PM
Why is the BVMS SMA validity expired in License Manager, but SMA is valid in Remote Portal?
This behavior occurs when you have requested the SMA extension and you didn't upload the Activation file in the BVMS Configuration Client.
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100%
helpful
(1/1)
10-19-2023
10:34 AM
Do I need a valid SMA for technical support if I use BVMS Lite or BVMS Viewer v10.1 and ≥ v11?
Prior to receiving any type of support, the customer needs to be informed that he/she must have a valid SMA (Software Maintenance Agreement)
View full article
08-25-2023
03:03 PM
How to retrieve the HW ID of BVMS 10.x and check the Software Maintenance Agreement (SMA) status?
This article describes how can you check the status of your Software Maintenance Agreement (SMA) for Bosch Video Management System (BVMS)
View full article
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