Security: Video

When logging into BVMS Operator Client, there is an alarm showing up: “System Error - Server alarm queue capacity reached”. Find out from this article what could be the cause and how to solve this.

You can lock the control of a PTZ camera for other users. A user with a higher priority can take over the control and lock the camera control. A timeout can be configured for this explicit PTZ locking. If you only take over the control without manually locking it before, the control is locked for the user with lower priority for 5 seconds.

The alarms appear, the forensic search is working fine, but the yellow lines don’t appear on the recording line/ timeline. What to do to display the yellow lines in timeline?

If you would like to exclude certain Events and Alarms from being written in the BVMS logbook you do have the option to exclude such information.  

This article explains what to do when a black image occurs during the selection/ switching between Streams or by selecting the recorded videos (locally) when accessing Camera Trainer in Configuration Manager.

When entering in BVMS Operator Client, the camera's image is black and only Transcoding option is available for streams (no stream 1 or 2 , or image pane optimized) Desired result: See the camera's live image

This feature is not available in BVMS 10.1. You cannot do it automatically for multiple cameras. You can do it one by one manually through Config Client.

This article lists the initial troubleshooting steps and concrete instructions for collecting logging for issues with ONVIF cameras, added to BVMS system. We will classify the different issue scenarios one can have using ONVIF cameras in BVMS system. Depending on the issue the article lists the required logging to start initial troubleshooting.

This article contains a step-by-step guide from which you can learn how to change the video stream of a camera in Bosch Video Security Client

Check this article and find out how you can avoid displaying black image in Operator Client BVMS v11.0

This article explains the meaning of each color on the Playback timeline in BVMS Operator Client.

This article is focused on a method of creating a new profile with own parameters and make this new profile active.

Download BVMS Lite from the Download Area and use the quick installation guide to set-up the system.

We would kindly ask you to upgrade Configuration Manager to version 7.62 or above. In version 7.62, several VCA issues are fixed.

This article mentioned which ports does Configuration Manager use for devices searching. The RCP+ discovery port for Bosch cameras, encoder and decoders is port 1800.

This article presents what should be checked when the Sever State is Disconnected in Logical Tree from BVMS Operator Client.

This article is a step-by-step guide about how to disable the Live and Playback page in VRM monitor version higher than 4.10.  

BVMS Operator Client has live issues (black image, the app closes by itself, pixelation of images, same camera shown in multiple cameos although it was only selected once, hibernation/power saving, part of the tree view seen in the Image Panes area). Follow this article and find out how you can check the basics for BVMS Operator Client live issues

This behavior was improved with the release of Video Security Client/App 3.2.3.

In many cases a minimum and maximum retention time needs to be defined in a video surveillance systems due to legal requirements. While the minimum retention time defines the time period for how long video recordings need to be stored, the maximum retention time defines after which period of time the recordings have to be deleted. Thus, the minimum retention time is going to influence the amount of storage needed. The higher the minimum retention time the more storage space is required.