If the ‘decoder offline’ message occurs during the FW upgrade from 54.7 to 54.8, try to use another version of Configuration Manager, or remove the password temporarily.
Please configure the same time zone on the PC, download the Remote Portal activation file again and then you will be able to load it into Config Client and license the system.
Mercury vapor lights are banned in many countries. There are a variety of phosphor coatings used by different lighting brands resulting in different color temperatures.
If you will try to use these languages as name stamp for Bosch cameras, it will display squares or not the word/s itself at all.
This is not a bug or a fault, Hebrew & Thai characters are not available for the on-screen display.
You have to make sure that you are not using HTTP. This is an insecure protocol and we recommended to disable HTTP because it will lead to vulnerability scan results.
Camera name is displayed 'Camera 1' in Video Security Client (App), not as it is in Alarm Management.
Even that the camera name is changed in Alarm Management in the Device name from the Devices menu or in the Channel name from the Channels menu, the camera name remains displayed as "Camera 1" in the Video Security Client (App). See how you can solve this!
Using the Internet Explorer 11, there is video from all 4 channels in configurator and event monitor, but audio from the camera is present only on channel 1. Since Internet Explorer 11 is EoL, this behavior will not be changed/ improved.
In order to use VideoView+ for DIVAR IP, the Remote Portal account needs to utilize Single Sign-On (SSO) ID. Initially, a new Remote Portal account does not use this technology. Follow the process from this article to convert the account to SSO.
Forensic search is a way of searching your recorded video for events that have happened in the past using the metadata that the camera has generated. You can use the metadata embedded in the video to reverse the process and search for events using the same or different tasks that VA provide. But, do you know what is the difference between individual & common search?
According to the DIP Whitepaper, the unit supported 128 channels before upgrading.
After upgrade to BVMS >= 11.0, having the MBV-BPLU-DIP base, the channels licenses limit is 256 channels
The Image Stabilization cannot be used in combination with VCA tasks, with the various MIC-7100i models. Turning Off the image stabilization will solve this behavior.
If you want to change the time zone in the export, you need to add / subtract the difference (offset) to local time zone in post-processing e.g. in MS Excel or MS Access.
Starting with BVMS 12.2, new OpenID Connect (OIDC) login options have been introduced. When closing the Operator Client, the user can decide to completely log off or stay logged-in.
