Bosch Building Technologies

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    ‎05-03-2022 11:48 AM
    This article is applicable for all the requests related to third party products integrated in Bosch Video Management System Software over ONVIF.
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    ‎03-02-2022 09:26 AM
    This article explains how you can prevent the privacy mask from moving down and up when zooming in and out for AUTODOME and MIC cameras.
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    ‎02-09-2023 04:09 PM
    The Intelligent Insights widgets can be visualized in BVMS Operator Client. In this article we are going to show you how to add a widget to Bosch Video Management System (BVMS).
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    2 weeks ago
    Did you forget the password of your Bosch VIDEO Systems Security device? To find out the way of handling password reset requests by the Central Technical Support team, follow the below steps:   Contact Central Technical Support team via email (centralsupport.bt@bosch.com) or phone and provide your contact details Central Technical Support team must identify your company account in the database. If no company account was found in the database, then you will be asked if the product was bought directly from Bosch or through a distributor. In the meantime, a ticket will be opened for your request. If the product was bought through a distributor, you will have to contact your distributor. If the product was bought directly from Bosch, your contact details and the account will be verified internally by the sales team for authentication. the Central Technical Support team will not continue the process until receives the confirmation about your account authentication. It can take a while. if the authentication fails, then you have to contact your distributor. if the authentication is successful, the password reset process continues with the following steps: 4       The Central Technical Support team will request the following details: software/hardware product(s) the number of products, the installed firmware or software version serial number MAC address IP address 5       The Central Technical Support team will send you via email the prefilled Authorization Letter template  6      You have to fill in with all the information requested in the Authorization Letter, sign and stamp it and send it back to Central Technical Support.  7       If the data in the Authorization Letter is correct, then the execution of the Password reset can be made.  8      Depending on your product the password reset procedures will vary/differ. Please check the below links. Analog / Hybrid / Network DIVAR IP Cameras, HW & SW Decoders, Encoders IP Recorders Management Systems     9   Once the password reset is done, the ticket will be closed.  Nice to know: The response time for any password reset topic is 24h. If you request password reset for more than 4 cameras, this service could be chargeable. For e.g., if the request is for >=4 cameras/ DVRs, then you will receive the quote and the invoice. The same will happen for other combinations of SW and products, when password reset is requested for them.                 If this is a chargeable service, local sales will be involved and they will prepare and send a quote based on the local sales process ⚠️ Note If under certain circumstances it is found that a password reset request has been divided into different requests with a smaller quantity of products/SW, for the same site and in less than a month, then the password reset process will be declined and will not continue or will be invoiced.   More information about the Central Technical Support team and other Bosch Video policies, can be found here: Bosch VIDEO Security Systems request and Central Technical Support Team.
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    3 weeks ago
    Regular BVMS 12.0.1 installer will not run on any DIVAR IP all-in-one platform. The upgrade shall be performed via DIVAR IP System Manager application. Keep in mind: If you want the latest version of BVMS, it must be downloaded and applied with the latest version of System Manager.
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    ‎07-20-2022 09:13 AM
    The UDP tunneling cannot be configured on BRS. Network cards are grayed out.
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    100% helpful (1/1)
    ‎06-14-2024 01:42 PM
    This article provides a solution to the intermittent focus issues for MIC 7000i series and for the Optical video in the MIC 9000i
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    ‎07-31-2024 12:25 PM
    Follow the steps from this article to set up a Live Intervention service in Bosch Alarm Management.
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    ‎06-10-2021 09:43 AM
    Perhaps you are wondering how to set the maximum retention time on a Divar Network? Some of our customers asked about this option. Well, in DIVAR Network and Hybrid there is not retention time. But you can set the automatically deleting time, that is more or less the same.   Step-by-step guide:   Open one Browser and type your device IP address Login with the administrator account Go to Settings > Storage > Recording Fill in the box with the desired automatic deletion time   Another option is to make this change directly in the local interface of the unit.
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    ‎07-26-2024 01:33 PM
    IVA pro Buildings pack and Traffic pack on CPP14 use the following resolutions: 1280x720 resolution for 25/30 fps base rate,  1024x576 resolution for 50/60 fps base rate.
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    ‎02-12-2024 01:17 PM
    Health monitoring with Remote System Management is very easy, as in one page you have an overview of the state of all DIVAR IPs connected to your Remote Portal and then, drilling down a level, you have an instant overview of the state of the cameras connected to the selected DIVAR IP. A service is available to setup health alerts for devices via email, so you are informed when any emergencies pop up.
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    ‎10-26-2021 11:18 AM
    This recommendation could be applied if the storage is overloaded, as there are several Onvif cameras running through it.
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    ‎04-05-2023 11:09 AM
    In this article can be found the solution regarding the black image of the ONVIF camera added in VSG in BVMS Operator Client.
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    ‎12-05-2022 03:07 PM
    Windows 11 Pro is now officially supported as OS for BVMS 11.1.1 Operator Client
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    ‎06-14-2024 01:43 PM
    This article helps you to find a solution for your MIC IP ultra 7100i (CPP 7.3 ) when front end is not available after FW upgrade from 7.62.0005 to 7.70.0126
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    ‎03-18-2022 03:36 PM
    The article describes how to receive analytic events from Bosch cameras in Milestone XProtect.
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    ‎11-29-2022 04:09 PM
    The purpose of this article is to help you disabling the compass character from the Screen Display (OSD) of the Bosch PTZ camera via its web interface
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    100% helpful (1/1)
    ‎04-07-2023 04:00 PM
    .NET Framework is the original implementation of .NET. It supports running websites, services, desktop apps, and more on Windows. The system requirements for Configuration Manager state .NET 4.7.2 as necessary to be installed. Configuration Manager v7.30 installation package does not provide .NET Framework 4.7.2.
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    2 weeks ago
    Bosch Remote Portal release notes are a key resource for staying informed about the latest developments, maintaining security, ensuring compatibility, and optimizing the use of the portal. Subscribe on this article and stay up-to-date with the latest news!
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    ‎09-25-2024 03:20 PM
    Both RJ45 and M12 plug connectors are available with IEC 11801:2002 Cat5 compliance. This further simplifies the concurrent use of both connector types within a single system.
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