Bosch Building Technologies

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    100% helpful (1/1)
    ‎07-07-2023 11:35 AM
    Due to the product design, the configuration of the NIR-50850-MRP (IP IR Illuminator 5000 MRP) is done only in the web browser. Also, this article contains a short explanation about how to setup the NIR-50850-MRP (IP IR Illuminator 5000 MRP).
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    ‎07-06-2023 11:14 AM
    The IEEE standards in computer networks ensure communication between various devices; it also helps to make sure that the network service, i.e., the Internet and its related technologies, must follow a set of guidelines and practices so that all the networking devices can communicate and work smoothly. Depending on the camera model, the PoE IEEE standard used could be different. 
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    100% helpful (1/1)
    ‎07-03-2023 11:43 AM
    If your VIDEOJET decoder does not seem to work properly, most likely it is because the software (SW) version used is not compatible with the firmware (FW) version of your device.
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    100% helpful (1/1)
    ‎07-03-2023 09:29 AM
    You may have installed Configuration Manager on your PC, you tried to run it but the software no longer works. What could be the reason?
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    ‎06-28-2023 02:59 PM
    This article explains how to avoid black lines appearing in the live view of Bosch cameras.
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    ‎06-28-2023 02:51 PM
    Can a stream of a Bosch camera be integrated into the end-user web page via http(s)?   Yes! You can use stream from our Bosch cameras to be displayed in a web page. Bosch IP cameras have a web server embedded and what you see when connecting to a camera with a web browser is a web page.
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    ‎06-26-2023 02:43 PM
    "Remote Portal is not reachable. Please check your network settings, maybe no valid gateway and DNS is configured" Follow the steps from this article and find out how you can register and connect your camera to the Bosch Remote Portal.
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    ‎06-20-2023 04:03 PM
    The available cameras in the configuration dialog is controlled by 2 criteria: The camera needs to be a Bosch camera AND the camera needs to have some metadata recording available in XProtect
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    ‎06-20-2023 03:48 PM
    Are AMD CPUs / GPUs supported by the Bosch Dewarping plugin for Milestone XProtect?
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    ‎06-14-2023 11:13 AM
    This article explains the meaning of each color on the Playback timeline in BVMS Operator Client.
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    ‎06-14-2023 10:47 AM
    This article explains that by pressing ALT+TAB  it is possible to return on the kiosk mode from DIVAR IP System Manager without the need of restarting the unit.  
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    ‎06-12-2023 01:18 PM
    When dealing with 3rd party or VSG, it’s recommended to get at-least "1" I-frame every second (normal scene).
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    ‎06-09-2023 04:34 PM
    If you suspect that your hard drive has failed and you are contacting the Central Technical Support team, please first consider the mandatory information listed below, which must be provided to them.
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    ‎06-09-2023 11:21 AM
    This article responds to the following questions: At what temperatures does the factory installed heater turn on and off?  Does the blower turn on and off with the heater or does it run continuously?  What is the power consumption of the heater? What is the power consumption of the blower?
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    ‎06-08-2023 09:32 AM
    This article shows where  to check how many blocks cameras can be used in VRM.
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    ‎06-07-2023 11:03 AM
    This message may occur due to the conflict between the Device access option set for your Videojet and the Security option set in Configuration Manager.
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    ‎06-06-2023 02:55 PM
    We would kindly ask you to upgrade Configuration Manager to version 7.62 or above. In version 7.62, several VCA issues are fixed.
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    ‎06-05-2023 04:07 PM
    If you cannot access any program from kiosk mode or they are randomly opened on your DIVAR IP AIO, this happens because you double click on the icons.
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    ‎05-29-2023 11:39 AM
    This article mentioned which ports does Configuration Manager use for devices searching. The RCP+ discovery port for Bosch cameras, encoder and decoders is port 1800.
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    ‎05-29-2023 11:21 AM
    This article explains what is the difference between operations mode of a DIVAR IP all-in-one 4000 & 6000.
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