Bosch Building Technologies

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    ‎06-18-2021 04:03 PM
    Question Why the Autodome 7000i INTEOX cannot connect to the S&ST Cloud services?   Answer Most likely, when you tried to connect to the S&ST ecosystem, you missed one of the steps explained in this article: How to connect a Bosch INTEOX camera to S&ST using Configuration Manager?   If you are sure that you have followed correctly the steps from the article above, please collect from camera: Diagnostics logs Config file with log in credentials Event logs How to collect logs from your Bosch IP Camera/Encoder? Please check if the the following message is displayed in the logs: ✅ Tip "Not connecting (CC enabled: true; Network connection: true; MQTT client ready: true; NTP enabled: false)" → this indicates that you didn't turn on the NTP which is a prerequisite to connect to the cloud back-end  Please enable the timeserver and make sure the time of the camera is synchronized with a public time-server when connecting to the S&ST cloud.   Note: NTP synchronization is necessary if the camera is going to be claimed in the portal. Please refer also to the Help & Support page:  Claiming cameras
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    ‎09-30-2021 04:42 PM
    According to the BVMS 11. Release notes > 2.2. Removed functionality chapter > The digital monitor wall functionality has been removed. This removal has impact on the BVMS Viewer → Decoders are not supported anymore in BVMS Viewer starting with version 11.0 Other devices and functions that have been removed to ensure software security: Map migration (removed Autodesk design review installation) SMS gateway Dibos/ BRS Note: The Monitor Group functionality is still available in BVMS Professional/ Plus/ Lite.
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    ‎04-27-2022 07:31 AM
    Check this article and find out the port of VideoJet X20/X40 XF that must be opened in the firewall for video stream transmission
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    ‎05-18-2023 05:21 PM
    This behavior was improved with the release of Video Security Client/App 3.2.3.
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    ‎10-06-2022 10:27 AM
    This article explains how to switch a Bosch camera managed by a VRM to record to the SD card without factory defaults.
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    ‎12-21-2022 12:15 PM
    Find out from this article how can you avoid the MIC Inteox & Starlight 7100i camera wipers getting stuck.
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    ‎06-14-2023 11:13 AM
    This article explains the meaning of each color on the Playback timeline in BVMS Operator Client.
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    ‎05-29-2023 10:48 AM
    This article shows what shoud be checked if the KBD-Digital cannot be connected to the BVMS workstation.
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    ‎08-21-2023 03:55 PM
    This article presents where are the Transcoder Log settings and how to enable them for log collection.  
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    ‎09-25-2023 08:53 AM
    Find out from this article where you can find the sample audio files for the cameras added in the Alarm Management for the "Play audio on device" Action.
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    ‎08-22-2022 08:38 AM
    In this article you will find out where you can find the POST snooping code of your DIVAR IP R2
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    ‎05-16-2023 03:59 PM
    One of the possible traps  that DIVAR IP hybrid/network can send is HDD_STATUS_CHANGE. The HDD_STATUS_CHANGE is triggered when the status of the Hard Disk changes. 
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    ‎06-20-2023 04:03 PM
    The available cameras in the configuration dialog is controlled by 2 criteria: The camera needs to be a Bosch camera AND the camera needs to have some metadata recording available in XProtect
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    ‎04-26-2023 04:27 PM
    "Error occurred when creating docker virtual machine. Refer to log for more info." Find out our recommendations from this article if  this message occurs
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    ‎12-13-2022 02:26 PM
    Can I display more than 1 camera on a single Monitor of Decoder VJD-7513 in BVMS 11.0 when an alarm is triggered?   System Overview: BVMS 11 1 monitor connected to 1 x VJD-7513 that is part of a Monitor Group The monitor has a layout consisting of several image panes Desired status: when an alarm is triggered → pop up the image of the 4 cameras on the same decoder monitor
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    ‎05-23-2022 10:51 AM
    Find out in this article whether Intelligent Insights widgets can be integrated into the BVMS Operator Client on Windows Server 2016 or Server 2019
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    ‎10-18-2023 04:16 PM
    Check this article and find the compatibility matrix between Bosch cameras and Milestone
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    ‎01-13-2023 01:14 PM
    This article provides an answer if can the Operating System of a DIVAR IP Series be upgraded.
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    ‎10-06-2022 01:51 PM
    This articol answer answer to the question:  Is the 'Day-to-night switch over' option missing in some Bosch cameras?
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    ‎08-29-2022 08:50 AM
    Redundant network connection to a NetApp array can be configured with virtual interface. NetApp provides tree different types of virtual interfaces (VIF). Check this article and find more details!
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