Security: Video

This article describes how you can remove the existing BVMS or BVMS viewer configuration and generate a fresh configuration again in a situation the customer/installer is unable to remember the Admin login credential to the BVMS/ BVMS viewer.

This articles describes how a BVMS system meets the requirements specified by IEC62676-1.

This article is applicable for all the requests related to third party products integrated in Bosch Video Management System Software over ONVIF.

This article lists the initial troubleshooting steps for issues with ONVIF cameras, added to BVMS system as Live Only ONVIF cameras. The specific point in this scenario is VSG is not used.  

This article shows how to check if particular non Bosch camera is supported in BVMS.

Check this article and find out if you can add and see a BVMS 11 system running on a DIP in MVS webpage as unmanaged site

Here we describe the steps that would be need to be done to successfully move VRM to a new server.

The present document is intended to provide information on the VRM camera replacement functionality in the Bosch Video Management System (BVMS), as well as guidance through the process

When using ANR function in combination with 'alarm only' recording , recording 1 is with only the motion recorded.

This article explains how to playback the SD card recordings in Operator Client from a camera added as Local Storage in BVMS Lite 10.1

Use the Project Assistant to its full extent and once the cameras are connected to the target network, perform a network scan using the BVMS Configuration Client

According to the Release Letter for V3.1.1 and V.3.2.0 - "SNMP- No traps are launched for HDD status changes and recording stops"

This article explains how you can solve the situation when Config Client shows Access denied message under the Physical capacity field, when trying to access the DIP-7000 AIO.

The USB driver has a different letter than E:\ and DIVAR IP Software Center seems to look only in this root, in fact it doesn't find the new software.

This article describes how the GDPR impacts video surveillance systems and how BVMS can be configured to function in a GDPR compliant organization.

This article describes how the integrity of BVMS software can be checked.

This article illustrates how to avoid timeouts in the "jump to next"/"jump to previous" functionality for recordings in Bosch VMS Operator Client..

Is DIVAR IP 6000 R1 compatible with VRM v.3.83.0021 (64-bit) and BVMS Viewer 10.1?

In order to quickly offer a technical solution or to provide a professional advice for the next analysis steps, the technical support specialists need to get some general and basic information. Ticket content should always be in English and provided in a well summarized and structured way in order to be able to provide a quick and appropriate feedback. Not following the guideline will impact the processing time of the ticket. Related Products: BVMS SDK, Cameo SDK, BVMS  Overview: Analyzing BVMS systems interaction with BVMS SDK based application is a challenging task. One needs to determine if the issue is based on wrong implementation of the BVMS SDK functionality, wrong programming practices, functionality and runtime behavior of BVMS system with SDK functionality or BVMS SDK issues. In order to troubleshoot BVMS SDK or Cameo SDK application support needs the following information and logging. Please prove the following information to support:   Symptom specific Information   Problem Description SMA validity How to retrieve the Hardware ID for BVMS and check the Software Maintenance Agreement (SMA) status? BVMS stand alone or appliance Detailed description of the expected behavior of the SDK functionality. Detailed description of the actual behavior of the SDK functionality.   SDK Components What type is the standalone SDK application (based on ClientSDK, ServerSDK, or CameoSDK) and on which machine is it running? Are there additionally client scripts, server scripts or workstation startup scripts?   SDK Interactions Do SDK components interact with remote Operator Clients? Do SDK components interact with the Operator Client UI? Do SDK components control devices? Do SDK components link to 3rdParty devices or applications?   Environment Which shared resources are accessed by SDK actions? (Dome cameras, AMG, Operator Client UI) Do SDK components interact with an unreliable environment? (Unstable network, offline devices, offline PCs, etc.) Do SDK components properly handle offline situations? (offline devices, configuration changes, etc.)    Logging Information   Please provide source code and/or Log files The optimal approach is to provide both source code and logging for the problematic BVMS SDK application. If it is not possible to provide the code, we will start the troubleshooting process based only on the logging. Source Code Provide a little sample application that illustrates the BVMS SDK issue and list the reproduction steps. Logfiles Add log outputs to the SDK application functionality. The logs should illustrate which BVMS SDK functionality was called at which time. Provide the logs to support.   List of Typical Mistakes that are often seen when troubleshooting BVMS / Cameo SDK based applications   Use of Thread. Sleep() in event handlers - Consequence: loss of events in customer SDK application. Implementations that are not thread safe - Consequence: unexpected SDK application effects Unintentional introduction of multithreading issues by using timers - Consequence: unexpected SDK application effects Application without "speed control" - Consequence: operator overload in case of high event frequency Lack of configuration change handling - Consequence: data inconsistencies in SDK application (access to no longer existing devices) Lack of traces/logging in SDK code - Consequence: not detected malfunctions and troubleshooting difficulties Lack of error tolerance in SDK code - Consequence: unhandled exceptions in SDK application / script Lack of exception handling - Consequence: SDK application crashes

According to the BVMS 11. Release notes > 2.2. Removed functionality chapter > The digital monitor wall functionality has been removed. This removal has impact on the BVMS Viewer → Decoders are not supported anymore in BVMS Viewer starting with version 11.0 Other devices and functions that have been removed to ensure software security: Map migration (removed Autodesk design review installation) SMS gateway Dibos/ BRS Note: The Monitor Group functionality is still available in BVMS Professional/ Plus/ Lite.