Bosch Building Technologies

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    ‎03-07-2023 08:11 AM
    In this article can be found which is the max. iSCSI recording sessions of DIVAR IP AIOs.
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    ‎10-20-2022 10:13 AM
    The Dashboard has a Maximum temperature that exceeds 80 Degrees C and the camera will display "Status 8" when the internal temperature is above 80 Deg C.
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    ‎06-18-2021 04:03 PM
    Question Why the Autodome 7000i INTEOX cannot connect to the S&ST Cloud services?   Answer Most likely, when you tried to connect to the S&ST ecosystem, you missed one of the steps explained in this article: How to connect a Bosch INTEOX camera to S&ST using Configuration Manager?   If you are sure that you have followed correctly the steps from the article above, please collect from camera: Diagnostics logs Config file with log in credentials Event logs How to collect logs from your Bosch IP Camera/Encoder? Please check if the the following message is displayed in the logs: ✅ Tip "Not connecting (CC enabled: true; Network connection: true; MQTT client ready: true; NTP enabled: false)" → this indicates that you didn't turn on the NTP which is a prerequisite to connect to the cloud back-end  Please enable the timeserver and make sure the time of the camera is synchronized with a public time-server when connecting to the S&ST cloud.   Note: NTP synchronization is necessary if the camera is going to be claimed in the portal. Please refer also to the Help & Support page:  Claiming cameras
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    ‎06-14-2023 10:47 AM
    This article explains that by pressing ALT+TAB  it is possible to return on the kiosk mode from DIVAR IP System Manager without the need of restarting the unit.  
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    ‎05-18-2023 05:21 PM
    This behavior was improved with the release of Video Security Client/App 3.2.3.
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    ‎10-06-2022 10:27 AM
    This article explains how to switch a Bosch camera managed by a VRM to record to the SD card without factory defaults.
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    ‎02-04-2022 08:18 AM
    Remote Connect service allows the Customer users to display cameras on Remote Portal Viewer on Video Security App and Video Security Client.
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    ‎09-30-2021 04:42 PM
    According to the BVMS 11. Release notes > 2.2. Removed functionality chapter > The digital monitor wall functionality has been removed. This removal has impact on the BVMS Viewer → Decoders are not supported anymore in BVMS Viewer starting with version 11.0 Other devices and functions that have been removed to ensure software security: Map migration (removed Autodesk design review installation) SMS gateway Dibos/ BRS Note: The Monitor Group functionality is still available in BVMS Professional/ Plus/ Lite.
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    ‎04-27-2022 07:31 AM
    Check this article and find out the port of VideoJet X20/X40 XF that must be opened in the firewall for video stream transmission
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    ‎12-21-2022 12:15 PM
    Find out from this article how can you avoid the MIC Inteox & Starlight 7100i camera wipers getting stuck.
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    ‎06-16-2023 12:57 PM
    There might be problems when you are trying to use the Forensic search function for FLEXIDOME Multi 7000i cameras (FW 8.71.0066) after upgrading from BVMS 10.1 to BVMS 11.1.1.65. The message is saying that “Forensic search must be configured for this workstation”
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    ‎01-12-2023 11:39 AM
    There is an issue with VRM versions lower than 4.0 where the retention time for recordings from VSG instances is set incorrectly. There are a few things that usually cause the recording mode to be set incorrectly. Find out more details from this article!
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    ‎10-25-2022 02:05 PM
    This article explains how is the storage capacity calculated for DSA E-Series E2800 12-bay (RAID 6).
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    ‎05-23-2022 10:51 AM
    Find out in this article whether Intelligent Insights widgets can be integrated into the BVMS Operator Client on Windows Server 2016 or Server 2019
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    ‎12-21-2023 04:35 PM
    Check this article and find the difference between unmanaged sites and subsystems (BVMS)
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    ‎09-25-2023 09:33 AM
    Alarm Management has a split user management. The users are created in Alarm Management related to what they are allowed to access in the system.
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    ‎08-29-2022 08:50 AM
    Redundant network connection to a NetApp array can be configured with virtual interface. NetApp provides tree different types of virtual interfaces (VIF). Check this article and find more details!
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    ‎12-13-2022 03:27 PM
    This article shows how  the image quality of AUTODOME inteox 7000i & comparison with AUTODOME 5000i IR camera image can be improved.
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    ‎08-19-2022 10:00 AM
    Find out from this article what you must verify if multiple VSG instances are installed on the same HW
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    ‎09-26-2023 08:27 AM
    This document contains information on what situations might happen if no Virtual Guard appears in Alarm Management Operator Interface and how to advise.
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