Security: Video

This article shows where  to check how many blocks cameras can be used in VRM.

This article provides an answer to the question: Can I restrict the live view or playback in VSC for certain cameras added in DIVAR hybrid 5000? Yes, you can restrict the live view or playback for certain cameras added in DIVAR hybrid 5000 for an user who is using Video Security App.

Find out from this article what does mean the sand clock (hourglass) symbol showed in the Operator Client Logical tree

This article explains what to do if there is an unexpected shut down (e.g. instant power cut) and you have to apply the BVMS licenses again on your unit

This article give you hints on what you can do if you are not able to see the expansions of your DSA E2800 in the Hardware tab and you see the controller only.

This article explains the most common way of gathering logs from a SONY camera.

This article shows available actions in Bosch Alarm Management and provides a step by step instruction to configure these actions.

In some cases the IVA tasks can get lost after firmware update, but you can avoid this by copying the IVA configuration. There are 2 ways. In both ways it's not guaranteed that all task shall work afterwards since new firmware version can contain a new IVA version with new features.

The privacy mask moves around with the image when the MIC IP starlight 7000 HD camera is in PTZ mode. The camera is integrated into a 3rd party Software.

During the troubleshooting process, the Central Technical Support team often needs to run several different loggers to gain a more complete understanding of the problem. This log collection method is useful only when an issue can be reproduced fast, because the logs are overwirtten.

This article explains step-by-step how to add and keep the purchased licenses in my Remote Portal account. Upon purchasing licensing, an email from Bosch provides the needed codes.

If the CPP6, 7 and 7.3 cameras no longer have a live image or there is a delay in the image, and the Internet connection has been tested and is within normal parameters, it would be good to check if the cameras have the latest current firmware version 7.86.0020. This firmware version solves a 100% CPU load issue for CPP6, 7, 7.3 from firmware 7.82 to 7.86.19

This article explains why am I unable to see the Quad view option in the Live web GUI of FLEXIDOME panoramic 5100i IR camera.

Check this article and find the difference between unmanaged sites and subsystems (BVMS)

Let's suppose that the "Customer" user should see 3 cameras in the Video Security App. When logging to the App, he can see only 2 of them. Why?

Find out from this article if there are restrictions of VRM Configuration utility pre-installed on DLA

The System Overview and Dashboard page shows all available data of your camera.  Find more useful information about FLEXIDOME multi 7000i camera from this article!

Privacy masking is used to block a specific area of a scene from being viewed. Eight privacy mask areas can be defined.

In order to enhance user experience and security for all connected recording and management systems, Bosch has upgraded the cloud and service infrastructure. As a result, existing connections between DIVAR IP all-in-one systems and Remote Portal were terminated on February 15th 2024 and will need to be restored.

Starting from Firmware v8.80.0090, the file for all CPP14 sub-platforms are now unified into a single file.