Bosch Building Technologies

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    ‎02-13-2024 08:29 AM
    If the ‘decoder offline’ message occurs during the FW upgrade from 54.7 to 54.8,  try to use another version of Configuration Manager, or remove the password temporarily.
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    ‎01-18-2024 01:21 PM
    Forensic search is a way of searching your recorded video for events that have happened in the past using the metadata that the camera has generated. You can use the metadata embedded in the video to reverse the process and search for events using the same or different tasks that VA provide. But, do you know what is the difference between individual & common search?
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    ‎09-25-2024 01:40 PM
    The MIC IP fusion 9000i supports only simplified Chinese language. There is no option to select traditional Chinese in the menu.
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    ‎07-19-2024 08:59 AM
    According to the DIP Whitepaper, the unit supported 128 channels before upgrading. After upgrade to BVMS >= 11.0, having the MBV-BPLU-DIP base, the channels licenses limit is 256 channels 
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    ‎07-25-2024 02:17 PM
    The Image Stabilization cannot be used in combination with VCA tasks, with the various MIC-7100i models. Turning Off the image stabilization will solve this behavior.
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    ‎08-22-2022 02:01 PM
    If you want to change the time zone in the export, you need to add / subtract the difference (offset) to local time zone in post-processing e.g. in MS Excel or MS Access.
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    ‎08-22-2024 03:56 PM
    Limited user is available on DIVAR IP all-in-one 4000, if the unit has HDDs inside. Every setup with DIVAR IP System Manager, on any DIP (AIO 7000 GEN 3, AIO 4000, AIO 5000, AIO 6000) that is "00N" (without HDDs) will fail and result in a lack of a "limited user" and "kiosk mode", if you do not insert the HDDs and perform the necessary steps from the manual.
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    ‎10-30-2024 08:46 AM
    This article explains if camera credentials are needed for the IVA Configuration plug-in.  
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    ‎01-25-2024 09:31 AM
    It is not possible to have a custom layout, such as 2 X 3. Supported layouts depend on physical characteristics of monitor and on the set aspect ratio. For example, for a monitor with optimal resolution 1920x1080 the following layouts are supported. Other resolutions may have different values. Any resolutions are supported.
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    ‎05-24-2024 01:23 PM
    Starting with BVMS 12.2, new OpenID Connect (OIDC) login options have been introduced. When closing the Operator Client, the user can decide to completely log off or stay logged-in.
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    ‎07-02-2024 10:07 AM
    By default the maximum number of shown results in the forensic search execution is 1000 and after 200 found results a warning message is shown. This article describes how to change those values.
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    ‎08-09-2024 03:46 PM
    The Table view provides the option of presenting a summary of specific settings for individually selected devices in the form of a clearly arranged  table.  The content of all main tabs and sub-tabs can be exported in *.csv format.
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    Friday
    This article provides a step-by-step guide on how to onboard a Bosch camera to Genetec Security Center SaaS using Direct-to-Cloud (D2C) connectivity.
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    ‎07-26-2024 08:51 AM
    This article explains if is it possible for DINION IP Thermal 8000 camera to measure the exact temperatures or not.
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    ‎03-07-2024 09:44 AM
    Using the Internet Explorer 11, there is video from all 4 channels in configurator and event monitor, but audio from the camera is present only on channel 1. Since Internet Explorer 11 is EoL, this behavior will not be changed/ improved.
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    2 weeks ago
    This article explains why isn't the company displayed in the Remote Portal after accepting the account invitation. If you were invited to join in a Bosch Remote Portal account as an admin, but when logging into the Remote Portal, you can't select the company or it cannot be found under the User Settings > My companies, this means that the invitation could be still in pending.  
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    3 weeks ago
    In order to use VideoView+ for DIVAR IP, the Remote Portal account needs to utilize Single Sign-On (SSO) ID. Initially, a new Remote Portal account does not use this technology. Follow the process from this article to convert the account to SSO.
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    ‎11-18-2024 09:03 AM
    This article explains how to secure access and manage ports for Bosch IP video devices. General network port usage and video transmission: HTTP, HTTPS and video port usage: Video software and port selection: SSH tunneling
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    ‎03-20-2024 03:36 PM
    The company & the username on the Assurance Report can be changed from user settings in Remote Portal.
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    ‎08-05-2024 03:13 PM
    The Cameo SDK is only backwards compatible, same as the Operator Client. According to the BVMS - Upgrade and Migration guides (boschsecurity.com)
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