Bosch Building Technologies

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    ‎06-22-2023 11:32 AM
    Let's see how can you generate the sensor report of you Fire Panel from Bosch Remote Portal!
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    ‎07-19-2024 03:43 PM
    This document is valid for all VideoView+ versions. Only the release notes of the latest VideoView+ version are fully updated and contain updates for earlier versions as well.
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    ‎09-27-2023 08:42 AM
    This article provides a solution regarding why the systems aren't showing up on the dashboard in my Remote Portal account.
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    ‎03-25-2024 04:56 PM
    When trying to get the Software Assurance Report from Remote Portal, it cannot be generated, and the red message below occurs: “Upload a valid system info file or Enter a valid System fingerprint”. Why?
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    ‎07-19-2024 08:44 AM
    Starting from July 2024, it will not be possible to commission new devices via MAC address (Device Layer). Running devices remain untouched until end of life of Device Layer, but new commissioning will be only possible with Remote Portal devices from then on.
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    ‎07-27-2022 10:08 AM
    This article explains what you can do if no e-mail notification is received from Remote Portal for account activation or password reset
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    ‎08-30-2024 03:28 PM
    The error message "Couldn't find a compatible Webview2 Runtime installation to host WebViews" might occur after installing the AI Alarm Verification Plug-in on a Milestone Husky system and attempting to log into Remote Portal in the Plug-in.
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    ‎08-22-2022 03:21 PM
    This article gives you the solution when the link to Remote Portal from BVMS v11.0 License Manage is redirecting to the 404 Not Found page
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    ‎05-30-2024 04:24 PM
    Find out what to do when you enable SingleKey ID and you are no longer able to connect to Remote Portal using the password.
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    ‎12-18-2023 09:44 AM
    Please configure the same time zone on the PC, download the Remote Portal activation file again and then you will be able to load it into Config Client and license the system.
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    ‎08-22-2022 02:01 PM
    If you want to change the time zone in the export, you need to add / subtract the difference (offset) to local time zone in post-processing e.g. in MS Excel or MS Access.
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    3 weeks ago
    If, for example, you bought 1-year and 3-years VideoView+ licenses and you added them into Remote Portal, but you cannot see them in the “Add services – Activate Services” menu, please check whether you still have few days or weeks of trial validity from the free 1 month license activated on your cameras.
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    ‎03-20-2024 03:36 PM
    The company & the username on the Assurance Report can be changed from user settings in Remote Portal.
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