Security: Video

This article explains what happen when all Accounts are removed from your Company in Alarm Management. You will not be able to create a new account at all. The Monitoring Center dropdown list doesn’t give you any option to be selected.

This article present which could be de cause of ‘Unknown Error’ when trying to register DIVAR IP AIO to Remote Portal. After 15.02.2024 the minimum version for all the DIVAR IP AIO family system supported to connect to Remote Portal is 2.3.0.  

This article explains how to secure access and manage ports for Bosch IP video devices. General network port usage and video transmission: HTTP, HTTPS and video port usage: Video software and port selection: SSH tunneling

This article explains how to control access to restricted video in the BVMS Operator Client. Only users with the correct permissions can view restricted content, and access is managed via standard user groups on the Management Server.

Camera name is displayed 'Camera 1' in Video Security Client (App), not as it is in Alarm Management. Even that the camera name is changed in Alarm Management in the Device name from the Devices menu or in the Channel name from the Channels menu, the camera name remains displayed as "Camera 1" in the Video Security Client (App). See how you can solve this!

A red LED will be displayed in front of the damaged HDD. On DIP-74xx with RAID5, with only one faulty HDD, there is no DATA LOSS.

This article provides a solution regarding latency in the Bosch camera feed or metadata out of sync in the video (Milestone integration).

The following instruction describes how to create a RAID5 logical volume on the DIVAR IP all-in-one 7000 4th gen. This procedure will wipe the current logical volume and therefore cause DATA LOSS.

This article explains whether you can connect a MIC IP starlight 7100i camera to 5G devices with SDI output. Unfortunately, the MIC IP starlight 7100i doesn’t support SDI output, and currently, no adapter exists to convert its output to an SDI format.

This article answer the question if a Software license (Software order ID) can be moved from an user account to another one in Bosch Remote Portal. "Yes! If the license was claimed in a wrong Remote Portal account and not activated yet for example you have the option to unclaim it and use it afterwards in the desired account."

This article explains how to enable the blurring feature on the DINION 7100i IR camera. Available with firmware version 9.10.0192 or later, blurring can be activated through the camera’s configuration settings.

This article answers whether the DINION IP Starlight 7000 HD camera (NBN-73023-BA) can be set to corridor mode for narrow spaces like hallways and explains why this model doesn't support a 90-degree rotation setting.

This article answers whether the FLEXIDOME Multi 7000i camera consumes 4 licenses in BVMS. From BVMS 11.1 and newer version, the FLEXIDOME Multi 7000i camera is using only 1 license (including 4 channels). For BVMS lower than 11.1, then it will consume you 4 channel licenses.  

VideoView+ for DIVAR IP allows you to remotely monitor video footage from cameras connected to your DIVAR IP. It’s ideal for multi-site facilities, from mid-to-larger quantities of cameras per site, in need of local high-retention time, or RAID recording requirements. This is compatible with DIVAR IP all-in-one 4000, 5000, 6000, and 7000. To use the VideoView+ online service, you must first have an account on Remote Portal.

This article is a step-by-step guide on how to set focus position on MIC IP starlight 7100i camera (focus to a certain setpoint).  

In order to use VideoView+ for DIVAR IP, the Remote Portal account needs to utilize Single Sign-On (SSO) ID. Initially, a new Remote Portal account does not use this technology. Follow the process from this article to convert the account to SSO.

For fast incident retrieval, the free Forensic Search Plug-in seamlessly integrates with Genetec Security Center and is fully compatible with all Bosch cameras. When the Bosch Forensic Search Plug-in is installed and configured, it can be used from Genetec Security Desk. 

When an operator client is connected to an older version (than itself) of the (Enterprise) Management Server, it will run in compatibility mode. 1. An operator client cannot connect to a newer (Enterprise) Management Server: the Operator Client needs be of a higher version than the (Enterprise) Management Server. 2. The compatibility in an Enterprise system is determined by the version of the Management Server of the Subsystem and the Operator Client. In production systems it is not recommended to use versions which are released more than two years apart.

This article explains what to do when ‘Authentication failed’ message appears in VSC 3.7.0.817 for CPP4 cameras: To resolve this issue, upgrade the Video Security Client to version 3.7.1.840. According to the Release Notes (page 2), this version fixes the authentication failure with legacy cameras (CPP4) .