Security: Video

When the VSG IP address needs to be changed, the old recordings will not be available

This is how every VRM behaves when it is accessed in a web Browser. This is happening because there is no https certificate loaded on the VRM and you can't even create a self-signed certificate for HTTPS access like for cameras. You need to click on "Advanced" and then on the link bellow. So, this is the way it is intended to work.

Are you searching for a specific Firmware/Software version and unsure of what to expect when contacting Central Technical Support? The below information might clarify things for you when you get in contact with Central Technical Support team: The Central Technical Support team will need to: Identify your company and product to open a ticket for your request. Verify if the requested FW/SW version is publicly available or not. If publicly available, they will provide you with the download link for the SW/FW version (e.g.  Download Store or Product Catalogue) If NOT publicly available then, the Central Technical Support team will internally check and depending on the SW/FW version an approval must be requested. The request can be approved or rejected by internal Bosch department. In both cases, you will be informed. Depending on the requested older/special FW/SW versions that are not available on our Download Store website, the following steps could be taken: Central Technical Support will provide you with the "Legacy SW/FW Request Form". You will be required to sign and fill in the "Legacy SW/FW Request Form" with all necessary details and return it to Central Technical Support. The Central Technical Support team will verify whether the form is filled in and signed with all the required details. All information provided on the form must be approved by internal Bosch department before the requested FW/SW version is provided. If the form is filled in as required and approved, then the Central Technical Support team will provide you the link from where the requested SW/FW version can be downloaded. Note: The download link has a limited availability, and this will be communicated to you in advance by the Central Technical Support team. To ensure that your Bosch IP video system is always operating at its best, explore the the Bosch IP Video Firmware Info Brief to find out the latest firmware updates. Please be aware that the Info brief hyperlink is subject to change. To access the latest version, please visit the Download Store, navigate to the Firmware tab, and select Cameras & Encoders. Remember that providing accurate and detailed information can significantly speed up the troubleshooting process and help Bosch Security Systems Central Technical Support team provide you with the best possible assistance.   More information about the Central Technical Support team and other Bosch Video policies, can be found here: Bosch VIDEO Security Systems request and Central Technical Support Team.

The attached documents should help you to make the upgrade process as smooth as possible. The upgrade itself is not restricted to BVMS software only. The supported software and firmware versions can be found in the release notes of the related BVMS version.

Follow this article and download the Bosch Data Security Guidebooks attached

Want to know how flexible BVMS can assign streaming profiles to cameras?

Find out from this article how many cameras can be opened before the workstation is overloaded.

Video Recording Manger v4.00.0070 does not allow anyone not configured in VRM, only as an admin (using Configuration Manager), to log into the VRM Monitor page.

This article is a step-by-step guide about how to connect the Project Assistant App to a camera via USB-C WLAN Dongle. 

This article is a step-by-step guide about how to access the direct link to cloud recording web interface from Video Security App (VSC).

This article describes how to set LUNs on a target to Read Only via Configuration Manager.

This article explain what to do if "The connection is not secure. Secure connection failed" message occurs in Configuration Manager.

Certificates play a crucial role in enhancing the security, authenticity, and integrity of the operations performed by Bosch Configuration Manager, making them a necessary component in modern networked environments.

There is a help banner in the app explaining about this function and how you can use it. For the camera part, users would need to check the respective HW and FW manuals. Depending on the camera model, the speakers may be included in the housing or could be connected through wires.

If you forgot the password of your BVMS — Bosch Video Management System and you want to reset its password, the Central Technical Support Team can help you.

The BVMS Project Checklist is an Excel-based tool which makes it easier to design a BVMS system. This article describes how to use the project checklist. Pick the attachment you need, depending on the version of BVMS you have

The "Import" icon may be missing from table view in Configuration Manager, version <7.50. Therefore, we recommend to update the Configuration Manager to v7.50

This article presents what's new in Video Security 3.7 for Windows, Android and iOS.

This article is a step-by-step guide about how to Import CSV device list into Config Manager.

This article explains why the Live view shows ‘Authentication failed’ in Video Security App.