Bosch Building Technologies

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    100% helpful (1/1)
    3 hours ago
    This step-by-step guide will help you to perform the upgrade of BVMS from v.10.1 to v.11.0 on a DIVAR IP 7000 AIO GEN 3 (DIP-7380-00N)
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    100% helpful (1/1)
    yesterday
    The connection of 2N® Helios IP intercom to BVMS and Bosch Access Control System is possible thanks to the implementation of ONVIF and Wiegand protocols, which ensure mutual compatibility.
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    Tuesday
    In the Logbook, you can search for particular events, alarms, devices, and strings of events.  You have the possibility to save the BVMS Operator Client alarm logbook, before accepting and clearing it.
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    Tuesday
    Starting with BVMS version 12.0, the Privacy overlay feature was introduced. This feature can be configured to blur objects of type Person, based on a powerful Bosch Artificial Intelligence (AI) function
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    Monday
    When trying to get the Software Assurance Report from Remote Portal, it cannot be generated, and the red message below occurs: “Upload a valid system info file or Enter a valid System fingerprint”. Why?
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    a week ago
    This article presents what are the limitations of Privacy overlay in BVMS 12 (Pano cameras, h.263 & MPEG, decoder, VSC).
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    100% helpful (3/3)
    2 weeks ago
    This attached document describes how Bosch Building Technologies handles the life-cycle of the BVMS, BIS, AMS, and APE, and in which state a specific release can reside.
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    2 weeks ago
    This Authorization Letter is applicable for all Bosch Security and Safety products & software when a password reset for them is requested by customers, system integrators or by a local sales representative.
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    3 weeks ago
    BVMS v11.0 offers a map-based tracking assistant and improved geographical awareness with online maps. Read on to learn how to configure the map-based tracking assistant.
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    3 weeks ago
    This article describes how a Tattile camera can be connected to BVMS. We recommend keeping the Tattile camera documentation and BVMS configuration manual at hand to fine tune the system configuration to the specific needs of your project
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    100% helpful (1/1)
    4 weeks ago
    The following procedure will allow you to create a self signed certificate to allow a trusted connection between a web browser and MVS.
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    4 weeks ago
    In order to quickly offer a technical solution or to provide a professional advice for the next analysis steps, the technical support specialists need to get some general and basic information. Ticket content should always be in English and provided in a well summarized and structured way in order to be able to provide a quick and appropriate feedback. Not following the guideline will impact the processing time of the ticket. Related Products: BVMS Operator Client Overview: This article describes the initial steps one can take for troubleshooting BVMS display issues (during live view or playback). It also summarizes what initial information and logs are needed for support in order to start the issue investigation.   General Information   SMA validity How to retrieve the Hardware ID for BVMS and check the Software Maintenance Agreement (SMA) status? BVMS stand alone or appliance Detailed problem description Check and eventually update the version of your Graphic Card driver. During BVMS system tests there were documented cases of display issues related with out of date Graphic card divers. ❗ It is important that the Graphic Card driver of the client is up to date. Find the supported version of the Graphic Card driver in the corresponding to your BVMS version Release Notes (https://downloadstore.boschsecurity.com), in the section Hardware drivers.   Symptom specific Information   Problem Description   Is the issue dependent on camera type/ FW? Are all the devices in the system affected? Is the issue existent for all BVMS Operator Clients in the system? Is the issue existent for hardware decoders, for camera Web Interface or other display Clients? Is the recording, the playback or are both affected?   Logging Information   BVMS ConfigCollector logs keeping the following conditions: From the machine that shows the issue VSDK logging – please follow the steps from the article: How to collect Video SDK log files  VRM logs (in case VRM runs on the same machine like the BVMS MS, then BVMS ConfigCollector logs from the server) for VRM version 3.82 and onwards use VRM Monitor. The following articles will help you out:   How to access VRM monitor from BVMS Configuration Client? How to collect VRM logs with VRM Monitor (v3.82/ v3.83)? Screenshot of the Dashboard of the VRM for VRM version till 3.81 - contact support to receive BVIP Log collector tool and use it to collect VRM logs Movie showing the display artefacts can be helpful
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    a month ago
    This article provides a step by step description of how to create certificates and configure their distribution in the large systems. 
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    100% helpful (3/3)
    a month ago
    This article describes the basic concept of virtualization and it also puts the technology into the perspective of the safety and security industry.
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    ‎02-23-2024 02:07 PM
    In this article you will find attached an example of scriplet that turns BVMS Operator Clien in full screen mode and creates and displays a simple favorites of one camera
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    ‎02-23-2024 02:05 PM
    You can create a Command Script using the following scripting languages: C# and VB.Net You cannot change the scripting language of an existing Command Script. You can create a Client Script or a Server Script. You can add multiple scriptlets to every script.
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    ‎02-23-2024 01:47 PM
    Configure BVMS Operator Client credentials, so the application starts without requesting username and password and add the shortcut path of the BVMS OC to the Windows start up directory
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    ‎02-23-2024 01:39 PM
    This behavior occurs when you have requested the SMA extension and you didn't upload the Activation file in the BVMS Configuration Client.
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    100% helpful (1/1)
    ‎02-23-2024 01:31 PM
    The MBV-MBase is the license that allows you to extend the SMA in Remote Portal. You receive this license when you place an order to Order Desk for SMA extension and it must be activated in the Remote Portal and on the server like any other license.
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    100% helpful (1/1)
    ‎02-23-2024 09:41 AM
    This article will provide a basic explanation and simple examples of the interfacing (scripting, calling functions by external applications) functionality in Bosch Video Management System.
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