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    Security: Video

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    100% helpful (1/1)
    3 weeks ago
    The following procedure will allow you to create a self signed certificate to allow a trusted connection between a web browser and MVS.
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    100% helpful (1/1)
    ‎12-21-2021 02:53 PM
    BVMS Lite and BVMS Viewer are BVMS editions that you can download and activate free-of-charge.
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    100% helpful (1/1)
    ‎08-26-2019 01:03 PM
    Question How can I combine a ISS SecureOS Auto system (providing ANPR functionality) with a BVMS system? Answer The attached document describes the steps how to configure BVMS and the ISS SecureOS Auto system for achieving watchlist ANPR alarms and recorded ANPR detections into the BVMS logbook.  
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    100% helpful (1/1)
    ‎11-19-2021 01:54 PM
    Configuration Manager does not display all camera configuration menus for cameras with firmware v6.10+
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    100% helpful (2/2)
    ‎08-26-2021 03:59 PM
    The BVMS Logbook database can be moved to another SQL Server. This article describes the steps that are necessary to migrate the database and describes how to confirm if the migration was successful.   BVMS is using Microsoft SQL Server Express to store its logbook. Based on the information provided by Microsoft (Compare SQL Server 2017 editions), SQL Server Express is limited to a 10GB database size. This could be insufficient for larger installations or installations that require a very long logbook retention time. Additionally, some organizations have a dedicated SQL server environment which should be utilized by all applications. The BVMS Logbook database can be moved to another SQL Server. This guide describes the steps that are necessary to migrate the database and describes how to confirm if the migration was successful.
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    100% helpful (2/2)
    3 weeks ago
    If BVC was installed whilst logged into Windows as the Administrator, go to the following folder: C:\Users\Administrator\AppData\Roaming\Bosch\Vidos.
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    100% helpful (1/1)
    ‎01-28-2022 04:00 PM
    Find out from this article how many cameras can be opened before the workstation is overloaded.
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    100% helpful (1/1)
    ‎04-04-2019 12:52 PM
    In all VRM installation packages the required .NET framework package is included in the VRM installation routine. As Microsoft Operating Systems are expected to get and have the latest security updates applied before installing any new software component like VRM (Video Recording Manger) or VSG (Video Streaming Gateway), the installer will successfully finish the installation routine. The same is valid for BOSCH DIVAR IP product range:  The DIVAR IP Appliance installer contains Microsoft update packages available from Microsoft at the time BOSCH creates the Appliance installer. But all Microsoft Updates release after the Appliance installer release date are not included in the BOSCH package. It is therefore recommended to check for Microsoft updates whenever a Bosch DIVAR IP Appliance installer is installed. For VRM (Video Recording Manager) stand-alone Systems and Servers with VSG (Video Streaming Gateway) installed, it is also strongly recommended to check for Microsoft OS updates before the VRM Master Installer is installed/updated. Note: In case an error code 5100 is shown during the VRM Software installation, please ensure that all Microsoft updates for the used Operating Systems are installed and run the BOSCH Software installer after that once again. For more details Microsoft provides more informaiton here: https://blogs.msdn.microsoft.com/astebner/2008/10/13/net-framework-setup-verification-tool-users-guide/ For older BVMS and VRM installations please also refer to the following previous article: https://community.boschsecurity.com/t5/Security-Video/-/ta-p/416
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    100% helpful (1/1)
    ‎11-25-2021 04:23 PM
    This article explains how to find the source (details of the workstation) and credentials that are used to attempt to login into BVMS (when the attempt has failed)
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    100% helpful (1/1)
    ‎11-19-2021 09:25 AM
    This article describes how to set LUNs on a target to Read Only via Configuration Manager.
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    100% helpful (1/1)
    a week ago
    Prior to receiving any type of support, the customer needs to be informed that he/she must have a valid SMA (Software Maintenance Agreement)
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    100% helpful (2/2)
    ‎08-11-2021 09:52 AM
    The entire BVMS installation package, available on the   downloadstore, contains the client as well as the server components. When a BVMS client needs to be deployed, all of this data (over 2.5GB) needs to be copied to the target workstation, which can be quite a challenge in some environments.
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    100% helpful (1/1)
    ‎05-12-2022 12:53 PM
    This article explains w hat is BVMS Operator Client and how this work with cameras in live view mode. 
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    100% helpful (1/1)
    ‎04-28-2022 03:44 PM
    Check this article and find out if you can add and see a BVMS 11 system running on a DIP in MVS webpage as unmanaged site
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    100% helpful (1/1)
    ‎04-20-2022 03:02 PM
    Here we describe the steps that would be need to be done to successfully move VRM to a new server.
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    100% helpful (1/1)
    ‎04-19-2022 04:05 PM
    This article describes the mechanism of ANR 2.0 and how it can be set up. In the following ‘camera’ is used as a representative for all video source devices supporting ANR 2.0.
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    100% helpful (1/1)
    ‎11-26-2018 02:22 PM
     In August 2018 (10-08-2018) the VRM version 03.71.0029 was released. The Video Recording Manager 03.71.0029 is fully supported with BVMS 8.0 and Product Management of BVMS and VRM recommend to use this VRM version instead of the former Release version of VRM 03.70.0056. Changes / Bug Fixes: One of the main bugfix reasons to use VRM 03.71.0029 is a fix in regards to correct display and replay of recorded clips in continous and alarm recording mode. This fix is listed on page 2 of hte attached Relase Letter. For Troubleshooting and support reasons it is essential to double-check a reported gap in recording and to analyze on Level 2 and Level 3 support side what circoumstanced could lead to a video gap. See in the following chapter what kind of data a trained BOSCH partner, Installer or Video expert should provide to the BOSCH Technical Support to advise on next steps. The data described here below can and should be collected before the software VRM is changed and updated to a latger version. Note: Video Recording Manager version 03.71.0029 is not the latest available version of VRM, but in combination with other 3rd party implemantation or usage of special BOSCH VMS software version (e.g. BVMS 8.0) this VRM version 03.71.0029 may be required. VRM logging to collect for in depth expert troubleshooting In certain situations and troubleshooting scenarios extended logfiles might be required. The BOSCH Level 1 and BOSCH Level 2 team will assist all users on how to collect these data and cooperate with the BOSCH Level 3 Support where needed. Backup the configuration of BVMS and VRM (BVMS elements and VRM config.xml file) Enable debug logging of the VRM Depending on the used Configuraiton Software the debug logging need to be enabled to get an extended logging informaiton. In case a gap in recording happened in the past it is anyhow helpful to enable the debug logging for a defined time for future incidents. To analyze the already occured video recording gap the available VRM logging must be collected. Depending on 32-Bit or 64-Bit version of the VRM software, the loggings are found in the "primary" or "secondary" sub-directory structure. Surch for     ...\Bosch\Video Recording Manager\VRM Server   folder at your VRM server to find a similar directory view like shown in the screenshot here below: Inside the directory "log" the standard logging data of the VRM are found and need to bre collected. In addition to the standard logfiles of the relevant day, the debug logging from a defined time period need to be provided in case debug logging was enabled prior to an incident. Here the "debug" logfiles are found: The debug loggins are saved in a special directory "debug". The Spanhistory logging does provide details of the storage usage. It describes which internal "storage block" was used. It describes the IP of the target, the LUN and the block used for a recording. The Spanhistory of the day where the recording was done and shows issues (e.g. the video reocriding gap), the related spanhistory logfiles is required. As seen in an earlier screenshot above the VRM configuration file is found in the directory:     ...\Bosch\Video Recording Manager\VRM Server\primaryAll versions of the config.xml need to be provided to the Technical Support.  
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    100% helpful (1/1)
    ‎03-01-2022 01:39 PM
    The timeline is present, but the recordings appear to be black for all cameras.
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    100% helpful (1/1)
    ‎12-14-2021 02:26 PM
    The Embedded Login Firewall of all Bosch IP cameras, introduced with firmware version 6.30, consists of a two-level system which makes use of two integrated functional modules.
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    100% helpful (3/3)
    ‎10-26-2021 11:00 AM
    Find out from this article which Bosch encoders and decoders are compatible with BVMS
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