Bosch Building Technologies

    cancel
    Showing results for 
    Search instead for 
    Did you mean: 

    Security: Video

    Sort by:
    100% helpful (1/1)
    ‎04-05-2021 04:58 PM
    Question Was the following message displayed when you tried to enter the product key? "This key didn't work, please check it and try again, or try a different key." Please find here what can you do if the Windows product key cannot be activated on your DIVAR IP.
    View full article
    100% helpful (1/1)
    ‎04-05-2021 04:52 PM
    Question:  What the “Storage state failure” alarm message means in Operator Client?
    View full article
    ‎04-05-2021 04:50 PM
    Question What should you do if the Bosch Remote Portal is not reachable from Configuration Manager?   Are you trying to register your camera in the Bosch Remote Portal and the message below is displayed in Configuration Manager? "Remote Portal is not reachable. Please check your network settings, maybe no valid gateway and DNS is configured" Follow the steps from this article and find out how you can register and connect your camera to the Bosch Remote Portal.
    View full article
    100% helpful (1/1)
    ‎04-05-2021 04:49 PM
    This article explains how to find and calculate the specific size of BVMS logs on your server when the log starts to overwrite your own data.
    View full article
    50% helpful (1/2)
    ‎04-05-2021 04:46 PM
    What is the domain name used to connect the DIVAR to the Remote Portal?
    View full article
    100% helpful (1/1)
    ‎04-05-2021 04:44 PM
    Various overlays in the video image provide important status information. But what does mean the blinking play button near the yellow exclamation icon?
    View full article
    ‎04-05-2021 04:39 PM
    How to detect in an easy and convenient way if the camera suffers from a failing shutter mechanism which can result in white or ghost images? Below instruction helps you to: Identify if the camera possibly suffers from a random failing shutter which uses the FFC (Flat Field Correction) instead of waiting for the FFC taking place approx every ~10min, you can now fire it on command. As well instructs you what to collect for the Technical support department in order to allow an RMA (Return Material Authorization) 
    View full article
    ‎04-05-2021 04:38 PM
    This FAQ article explains whether it is possible to activate and use Alarm Out 1 or 2 via DIVAR Mobile Viewer App. One of the tests performed by Central Technical Support Team was on a DIVAR Hybrid 5000 with 6 outputs and they have used the latest firmware versions on DIVAR and cameras, so make sure you do the same.
    View full article
    ‎04-05-2021 04:37 PM
    This article  provides an overview of Operator Client (BVMS 10.0.1) for most used functionality for security operators and incidental users.
    View full article
    ‎04-05-2021 04:34 PM
    In this article you can find the actions you need to do in order to solve the zoom speed for Autodome NDP-7512. A customer could observe a difference in zoom speed in comparison to the previous generation. HDR was OFF by default in the 7000, But is ON by Default in the 7000i which has effect on the zoom speed. Therefore, disable HDR to obtain the zoom speeds that match the previous generation of the camera.
    View full article
    ‎04-05-2021 04:33 PM
    Intelligent Insights support controlling Bosch IP cameras by  Common Gateway Interface  (CGI) commands over HTTP or HTTPS when a threshold of the area fill level, area fill level traffic light or occupancy use case is reached. Follow the step-by-step guide below and find how you can to setup the threshold actions in Intelligent Insights.
    View full article
    ‎04-05-2021 04:30 PM
    If you are interested in retrieving the stream of an IP camera using multicast, please check out the options from this article.
    View full article
    ‎04-05-2021 04:27 PM
    MegaRAID Storage Manager software automatically rebuilds the RAID 5 on a DIVAR IP unit without data loss. The rebuild is a fully automatic process, so it is not necessary to issue a Rebuild command. You can also monitor the progress of drive rebuilds. Once the chassis was replaced and the drives were mounted in   drive carriers, follow this step-by-step guide in order to rebuild RAID 5 on a DIVAR IP.
    View full article
    100% helpful (2/2)
    ‎04-05-2021 04:25 PM
    If you are trying to connect your device to the Remote Portal and it says that server is unreachable, please check the firewall blocks and whether certain ports are not blocked.
    View full article
    100% helpful (3/3)
    ‎04-05-2021 04:24 PM
    This article provides you the way you can set the VIDEOJET decoder 8000/ 7000 (VJD-8000/ VJD-7513) to factory default. Article requirements: VIDEOJET decoder 8000/ 7000 Keyboard monitor
    View full article
    100% helpful (1/1)
    ‎04-05-2021 04:20 PM
    This guideline will help you set the position of the camera  image to an appropriate one . If the picture of the camera is inverted in the live view, please follow the steps below to reverse it.
    View full article
    ‎04-05-2021 04:18 PM
    The purpose of this article is to provide step by step instructions on how to successfully import video and storage devices from a DIVAR IP Recording Appliance to a Professional BVMS system while retaining all existing recorded video. Note: This procedure should only be performed by a certified BVMS / VRM technician or installer
    View full article
    ‎04-05-2021 04:14 PM
    Logs are definitely important. We would even say they are the most important thing for a system to function properly. At some point, the Central Support Team may ask you to provide them with the BVMS Configuration Collection. This article explains you how and where you can get the BVMS Configuration Collection of your system.
    View full article
    100% helpful (1/1)
    ‎04-05-2021 04:14 PM
    This article helps you to solve the situation where the "No Config" error message appears when you try to authenticate in Operator Client. This error can be persistent, no matter what central server you attempt to login to and no matter what user account or credentials you are trying to use. This means that you have a corrupt cache .dat file on your system. Follow the steps from this article if you attempt to login into BVMS Operator Client and encounter the message below and you want to fix it: "Please enter your credentials... No config..."
    View full article
    ‎04-05-2021 04:13 PM
    This article describes how Streamlining works and how it can be finetuned.
    View full article
    Top Contributors
    Icon--AD-black-48x48Icon--address-consumer-data-black-48x48Icon--appointment-black-48x48Icon--back-left-black-48x48Icon--calendar-black-48x48Icon--center-alignedIcon--Checkbox-checkIcon--clock-black-48x48Icon--close-black-48x48Icon--compare-black-48x48Icon--confirmation-black-48x48Icon--dealer-details-black-48x48Icon--delete-black-48x48Icon--delivery-black-48x48Icon--down-black-48x48Icon--download-black-48x48Ic-OverlayAlertIcon--externallink-black-48x48Icon-Filledforward-right_adjustedIcon--grid-view-black-48x48IC_gd_Check-Circle170821_Icons_Community170823_Bosch_Icons170823_Bosch_Icons170821_Icons_CommunityIC-logout170821_Icons_Community170825_Bosch_Icons170821_Icons_CommunityIC-shopping-cart2170821_Icons_CommunityIC-upIC_UserIcon--imageIcon--info-i-black-48x48Icon--left-alignedIcon--Less-minimize-black-48x48Icon-FilledIcon--List-Check-grennIcon--List-Check-blackIcon--List-Cross-blackIcon--list-view-mobile-black-48x48Icon--list-view-black-48x48Icon--More-Maximize-black-48x48Icon--my-product-black-48x48Icon--newsletter-black-48x48Icon--payment-black-48x48Icon--print-black-48x48Icon--promotion-black-48x48Icon--registration-black-48x48Icon--Reset-black-48x48Icon--right-alignedshare-circle1Icon--share-black-48x48Icon--shopping-bag-black-48x48Icon-shopping-cartIcon--start-play-black-48x48Icon--store-locator-black-48x48Ic-OverlayAlertIcon--summary-black-48x48tumblrIcon-FilledvineIc-OverlayAlertwhishlist