Bosch Building Technologies

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    ‎06-16-2023 12:27 PM
    This article provides causes and solutions regarding the error code 49 Invalid Credentials when trying to login to LSA management software.
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    ‎10-06-2022 01:16 PM
    This article explain step by step how to upgrade the firmware for multiple cameras (bulk) at the same time in Configuration Manager.
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    100% helpful (1/1)
    ‎11-27-2023 01:57 PM
    Network switch has port security on and shuts down a NetApp iSCSI data port (e.g. CH3). This article is only relevant in aspects of network security / port security where MAC addresses are analysed. Some network security applications are capable of sniffing network packets thoroughly enough to pick up MAC addresses on E-Series Controller ports that are not seen in the Storage Array Profile data.
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    ‎01-12-2023 09:43 AM
    When accessing the Operator Client from the Kiosk mode, the camera streams displayed on the cameos show a view that does not match the view from Operator Client running from desktop (Under the BVRAdmin account) or Remote Desktop.
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    ‎07-09-2024 11:39 AM
    This article explains that if deactivating the RTSPS protocol in the camera network settings, there will be no live stream in BVMS Operator Client.  
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    ‎05-29-2023 11:39 AM
    This article mentioned which ports does Configuration Manager use for devices searching. The RCP+ discovery port for Bosch cameras, encoder and decoders is port 1800.
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    ‎05-17-2023 08:37 AM
    NetApp SANtricity Dynamic Disk Pools (DDP) technology represents a significant advancement in storage system, data protection and data management. As disk capacities continue to grow without sufficient increases in data transfer rates, traditional RAID rebuild times are getting longer, even up to several days. This slow rebuild results in much more time with degraded performance and exposure to additional disk failures.
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    ‎02-23-2024 01:39 PM
    This behavior occurs when you have requested the SMA extension and you didn't upload the Activation file in the BVMS Configuration Client.
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    ‎07-26-2024 12:40 PM
    This article explains how to configure the Bosch ITS and NTCIP licensed versions of IP moving cameras to respond to National Transportation Communications ITS Protocol (NTCIP).
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    ‎08-06-2024 12:00 PM
    This article describes the method about how you can import a .txt file containing a group of cameras from Configuration Manager in Project Assistant App.
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    ‎12-13-2023 03:15 PM
    Maintaining the highest level of data security requires continuous improvements in all the system components - including software and device firmware. Recent changes in the camera firmware are focused on improving the security level overall.
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    100% helpful (1/1)
    ‎10-02-2023 10:35 AM
    This article presents what web browsers are supported by Bosch IP cameras. Also, presents the tools to be used in replacement of Internet Explorer and MPEG-ActiveX.
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    ‎08-23-2024 03:36 PM
    This article explains why the Live view shows ‘Authentication failed’ in Video Security App.
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    ‎06-23-2022 04:47 PM
    Find out what to do if after connecting to Bosch Remote Portal using the Bosch Configuration Manager, the IP cameras are showing a red locked icon
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    ‎03-17-2023 10:00 AM
    BVMS v10.1 and  BVMS v11.0 come with a checkbox where you can logon to the Operator Client with Windows Credentials. If you want to use this function, you need to set up the BVMS Configuration Client and browse the AD users-groups. Then, the users can sign in to Operator Client with their Windows-Credentials. 
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    ‎08-21-2023 03:55 PM
    When Central Support Team provide assistance on a specific topic, at some point, customers may be asked to enable the VSG debug logging option. This article answers the question: Where can you find the "VSG debug logging" option in Configuration Client to enable/ disable it?
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    ‎06-10-2021 09:14 AM
    Find below Gmail SMTP settings which you have to set in your EMAIL screen of DIVAR Menu. SMTP Server address: smtp.gmail.com Username: Your Gmail e-mail adress Password: Your Gmail password Port (TLS😞 587 Port (SSL😞 465 TLS / SSL required: Yes TLS : Transport Layer Security         SSL: Secure Sockets Layer What happens if you do not select either one? If neither SSL nor TLS is used , then the communication line can easily become a party line for eavesdroppers, all data transmitted between DIVAR and e-mail account for anyone to see.
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    ‎03-07-2024 08:24 AM
    BVMS v11.0 offers a map-based tracking assistant and improved geographical awareness with online maps. Read on to learn how to configure the map-based tracking assistant.
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    ‎11-24-2023 01:16 PM
    If WebRTC doesn’t work for you, follow this article to locate the reason:
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    ‎09-08-2022 10:28 AM
    This article explains how you can  monitor the hardware health status of the DIVAR IP storage devices → Measure can be taken to repair the device if something fails.
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