Security: Video

HD Decoders are not downgrade-able lower than the factory default version. All Video Management Systems should not have issues with newer Firmware. All their implemented functions should work.

‘Display stamping’ submenu has been moved from the General menu to the Camera menu.

Importing a foreign configuration should recover a RAID configuration (in case the RAID is not corrupt) This option must be performed before creating a new VHD. This option may restore all of the video and data on the drives.

This article explains steb by step how to create the VCA fields for multiple presets in Configuration Manager.

The minimum retention time is going to influence the amount of storage needed. The higher the minimum retention time, the more storage space is required. In this article we are going to show you how to add DIVAR IP 5000 EZ in My devices (Configuration Manager) and configure max & min retention time.

Find out from this article if it is a cause for concern if the temperature of FLEXIDOME IP 5000i IR (NDI-5503-AL) is higher than other cameras.

This article explain what is the meaning of each button on the KBD Universal XF.

"An unexpcted error occured. Press F5 to go back to the operation mode selection page and retry. If the issue persist, contact technical support." Windows Server 2022, which is running on these machines is trying to contact their server, which in some cases (still being investigated why) is failing.  

This FAQ article explains whether it is possible to activate and use Alarm Out 1 or 2 via DIVAR Mobile Viewer App. One of the tests performed by Central Technical Support Team was on a DIVAR Hybrid 5000 with 6 outputs and they have used the latest firmware versions on DIVAR and cameras, so make sure you do the same.

Due to the product design, the configuration of the NIR-50850-MRP (IP IR Illuminator 5000 MRP) is done only in the web browser. Also, this article contains a short explanation about how to setup the NIR-50850-MRP (IP IR Illuminator 5000 MRP).

In some cases the IVA tasks can get lost after firmware update, but you can avoid this by copying the IVA configuration. There are 2 ways. In both ways it's not guaranteed that all task shall work afterwards since new firmware version can contain a new IVA version with new features.

This article give you hints on what you can do if you are not able to see the expansions of your DSA E2800 in the Hardware tab and you see the controller only.

Aside from configuring the camera using its own browser, there are other tools you can use to setup the camera. The choice when using which tool will come down to the individual installer. Their experience and know-how of the tool will dictate which one they will use. 

This article explains step-by-step how to add and keep the purchased licenses in my Remote Portal account. Upon purchasing licensing, an email from Bosch provides the needed codes.

At some point, the Central Technical Support team could ask you to provide them with a Configuration Manager table view export, for further investigation of your devices, such as a full overview of the installed cameras or with the cameras with a specific problem. This article will help you to learn how to do this export.

This article shows where  to check how many blocks cameras can be used in VRM.

Find out from this article what does mean the sand clock (hourglass) symbol showed in the Operator Client Logical tree

This article explains what to do if there is an unexpected shut down (e.g. instant power cut) and you have to apply the BVMS licenses again on your unit

It is advised to use Bosch tools like the Configuration Manager to configure the camera, that does not allow for issues like XSS

This article shows available actions in Bosch Alarm Management and provides a step by step instruction to configure these actions.