Security: Video

This article explains what to do when ‘Authentication failed’ message appears in VSC 3.7.0.817 for CPP4 cameras: To resolve this issue, upgrade the Video Security Client to version 3.7.1.840. According to the Release Notes (page 2), this version fixes the authentication failure with legacy cameras (CPP4) . 

This article answers whether the DINION IP Starlight 7000 HD camera (NBN-73023-BA) can be set to corridor mode for narrow spaces like hallways and explains why this model doesn't support a 90-degree rotation setting.

This article provides a guide on managing stream limits and application variants for Bosch cameras in Genetec Security Center. Stream limits are essential for optimizing the streaming capabilities of Bosch cameras, ensuring optimal performance and efficiency in your surveillance system.

This article explains why can be selected only Stream 1 for ONVIF camera in live view in Op. Client (Multi-stream via VSG).

This article explains which driver should be used for Bosch cameras with Genetec Security Center? Legacy Driver Designed for Bosch cameras operating on the CPP-7.3 platform or older. This driver ensures compatibility with legacy devices. Hybrid Driver "Others (CPP13 and newer) Designed for Bosch cameras on the CPP-13, CPP-14 platforms, or newer. This driver fully supports the advanced functionality of newer Bosch cameras, providing improved UX and enhanced feature.

This article explains the possible causes of focus issues on FLEXIDOME IP 3000i IR (NDE-3512-AL) cameras.   I

This article explains why are VCA tasks not available during playback in Configuration Manager v.7.71. These behaviors are resolved in Configuration Manager v7.74.0126, now available for download.

This article explains why does the audio or mic sensitivity revert to default on Bosch cameras connected to Milestone VMS, If this configuration was done on the camera and not in the VMS, the behavior you're experiencing is as expected when Bosch cameras are connected to a Video Management System (VMS) like Milestone.