Security: Video

Camera name is displayed 'Camera 1' in Video Security Client (App), not as it is in Alarm Management. Even that the camera name is changed in Alarm Management in the Device name from the Devices menu or in the Channel name from the Channels menu, the camera name remains displayed as "Camera 1" in the Video Security Client (App). See how you can solve this!

When the VSG IP address needs to be changed, the old recordings will not be available

This article answer the question if a Software license (Software order ID) can be moved from an user account to another one in Bosch Remote Portal. "Yes! If the license was claimed in a wrong Remote Portal account and not activated yet for example you have the option to unclaim it and use it afterwards in the desired account."

This article explains why isn't the company displayed in the Remote Portal after accepting the account invitation. If you were invited to join in a Bosch Remote Portal account as an admin, but when logging into the Remote Portal, you can't select the company or it cannot be found under the User Settings > My companies, this means that the invitation could be still in pending.  

This article describes the best practices for and answers common questions regarding intrusion detection using IVA Pro Perimeter with FW 8.90 (CPP13) / 9.40 (CPP14).

This article is a step-by-step huide about how to configure the IVA Pro PPE (Personal Protective Equipment)?

In order to use VideoView+ for DIVAR IP, the Remote Portal account needs to utilize Single Sign-On (SSO) ID. Initially, a new Remote Portal account does not use this technology. Follow the process from this article to convert the account to SSO.

Learn how to customize the BVMS Operator Client to display more than 4 cameras by adjusting the maximum rows of image panes in the User Interface settings within the BVMS Configuration Client.

This article explains how to enable the blurring feature on the DINION 7100i IR camera. Available with firmware version 9.10.0192 or later, blurring can be activated through the camera’s configuration settings.

This article explains what happen when all Accounts are removed from your Company in Alarm Management. You will not be able to create a new account at all. The Monitoring Center dropdown list doesn’t give you any option to be selected.

This is a step-by-step guide about how to configure the IVA Pro Appearance.

This article present causes and solutions for device configuration not supported error and the site can’t be reached error after the camera’s IP address change.

For fast incident retrieval, the free Forensic Search Plug-in seamlessly integrates with Genetec Security Center and is fully compatible with all Bosch cameras. When the Bosch Forensic Search Plug-in is installed and configured, it can be used from Genetec Security Desk. 

For connecting the Bosch IntuiKey keyboard with a BVMS workstation, use the specified Bosch cable. For connecting the Bosch IntuiKey keyboard with a VIP XD decoder, you need a cable which connects a serial COM port of the keyboard with the serial interface of the decoder. 

This article explains whether you can connect a MIC IP starlight 7100i camera to 5G devices with SDI output. Unfortunately, the MIC IP starlight 7100i doesn’t support SDI output, and currently, no adapter exists to convert its output to an SDI format.

This article explains how to control access to restricted video in the BVMS Operator Client. Only users with the correct permissions can view restricted content, and access is managed via standard user groups on the Management Server.

This article present which could be de cause of ‘Unknown Error’ when trying to register DIVAR IP AIO to Remote Portal. After 15.02.2024 the minimum version for all the DIVAR IP AIO family system supported to connect to Remote Portal is 2.3.0.  

If the image quality of AUTODOME 7100i camera is opaque and dark, especially during winter conditions when the majority of the viewing area is covered with white snow and there is cloudy day weather with no direct sunlight, you can improve the image quality by following this article.

This article is a step-by-step guide about how to downgrade the firmware of DINION inteox 7100i IR (CPP13) from v8.91 to v8.45 (Error 111)?

This article is a step-by-step guide  about howto configure IVA Pro Privacy for face detection, blur, and anonymize moving/stationary objects.